Frequently Asked Questions

The reason why you are unable to save the receipts after generating an E invoice could be due to the various reason 
 1 you might not have set any default pdf reader for view if so then install adobe acrobat reader and make it default
 2 The GSP server maybe have some issues so change your 
 gsp from GSP configuration option under GST VAT option and retry 
 3 The Einvoice temp files might be full in that case open BUSYwin folder and click to einvoice temp file and clear it then restart BUSY and try to print Einvoice again

The possible aspects we need to check before generating an E way Bill in BUSY are mentioned below:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
6.Verify that proper internet connectivity is available.
7.E way site must be running properly without any technical issues.

To check HSN code are valid or not while generating e-way bill :
 Step 1: Go to Transaction menu 
 Step 2: Click on voucher option
 Step 3: Then click on ADD or modify button 
 Step 4: Then go to item detail field and press ALT+M to open master in modify mode 
 Step 5: Then go to HSN/SAC code for gst field and click on Validate button and chcek the status 
 Step 6: If Hsn code invalid show then mention valid hsn code and save the item master
 Step 7: Then you can proceed to generate e-way bill

To resolve the issue of the distance showing more than the actual distance in your E-Way bill, you can try the following steps while generating eway bill:
Step 1: Enter 0 for the distance to let the software automatically pick up the distance based on GPS tracking.
Step 2: Ensure that you had mention Bill to Place and Pin code properly in the eway bill configuration window.
Step 3: The Bill to station and pin code field should be mention correctly in transport details window.
Step 4: Also if the distance is not taking correct while clicking on check distance you can enter the distance manually.

Once an e-invoice is made on a voucher number, Cannot edit the place of supply details . The only way to cancel the invoice is to cancel the voucher.To cancel the e-invoice from BUSY, cancel the voucher by pressing ALT+X after opening the voucher. When prompted, confirm that you also want to cancel the e-invoice by pressing 'Y,' and then proceed with the cancellation.
 Want to delete Invoice Follow these steps:
 Step 1: Go to Transactions,click on Modify, and select the invoice you want to delete.
 Step 2: Press the F8 key. This action will delete the invoice from the system.

Please fine below the possible aspects to be verified while generating E way bill from BUSY are:
1.Make sure the Pin code and station specified in Party master and in the transport window are entered correctly during voucher entry.
2.HSN or SAC code and tax category must be configured in the Item master.
3.UQC or unit quantity code must be specified in the Unit master.
4.Transporter name with transporter ID or vehicle number should be entered in the transport window during voucher entry.
5.Ensure that the Party GSTIN is active.
6.Verify that proper internet connectivity is available.
7.E way site must be running properly without any technical issues.

Yes, you can generate an invoice e-way bill later after saving sale invoice in BUSY.
You have to save you invoice with all required e-way bill required details like : Transporter name, vehicle no., station, pincode and e-way bill required Yes and save your voucher after saving an invoice one window will appear Do you want to generate e-way bill you have simply click no option then e-way bill and when you want to generate e-way then you can generate e-way through re-save same voucher or you can generate E-way bill of saved voucher through e-wabill management option from gst misc. utilities.

To resolve invoice generation errors related to party details like location/pin code in BUSY, you can follow these steps: 
 Step1: Check if the party masters details like location and pin code are entered correctly 
 Step2: Ensure that the location field is filled with a minimum of 3 characters. 
 Step3: Also need to check the place and pin code in the transportation details of the invoice correct. 
 Step4: Verify that the pin code entered is accurate and matches the party's actual location. 
 Step5: If the error persists, try saving the transaction again and recheck for any errors.

Yes, you can generate an invoice e-way bill later after saving sale invoice in BUSY.
You have to save you invoice with all required e-way bill required details like : Transporter name, vehicle no., station, pincode and e-way bill required Yes and save your voucher after saving an invoice one window will appear Do you want to generate e-way bill you have simply click no option then e-way bill and when you want to generate e-way then you can generate e-way through re-save same voucher or you can generate E-way bill of saved voucher through e-wabill management option from gst misc. utilities.

There could be several reasons why a particular bill is not showing options for e-way bill generation but is showing e-invoice generation. It might be due to the nature of the transaction, the value of the goods, or other specific criteria set by tax authorities.
Some of the possible reason mentioned below:
1. In cases where the principal supply is purely a supply of service and involves no movement of goods, the e-way bill is not required to be generated.
2. If the Bill amount is below the threshold limit for e way bill generation than option not showing for generating e way bill.