Frequently Asked
Questions

Q: What details print on the e-way bill and how can I customize it?

The details that typically print on an e-way bill include the invoice number, date, recipient's details, item details (such as description, quantity, and value), vehicle number, and transporter details. To customize the e-way bill format in BUSY, you would need to contact dealer. They can customize the e-way bill format according to your specific requirements.

Q: E-Way Bill could not be printed for Sales Vch. No : ‘ABC1023/23-24 ‘ Date : ‘09-06-2023’ Reason - The operation timed out.

If E-Way Bill could not be printed for Sales Vch. No : ‘ABC1023/23-24 ‘ Date : ‘09-06-2023’ and error message show - The operation timed out folow the below steps: Step :1 Check entered value : The operation timed out mostly came when issues from GSP, User need to change default users from GSP Configuration.

Q: I am unable to generate bills in BUSY. It shows "no records found" error. How can I resolve this?

If you are getting a "No records found" error when unable to generate bills , you can try the following steps to resolve the issue: 1. Check your internet connection to ensure it is stable. 2. Make sure you are using the correct login credentials. 3. Restart your computer and try running BUSY again.

Q: I am unable to finalize and print an invoice due to a pin code mismatch error. What should I do to resolve this?

Steps for checking the consigned pin code if it is invalid / Mismatch: Step 1:Check in Billing shipping window state code should be correctly mentioned. Step 2:Check in Party master state code. Step 3:Check pincode and location should be corrcetly mentioned in party master. Step 4:check location and pincode in transport details window.

Q: Why are my invoice details not appearing in the E-Way bill in BUSY?

Invoice is printed from BUSY and it includes details like party,items.tax deatils etc.and othe information as per our requirements but e-waybill is loaded from portal and its format is according government portal and you can not make chnages in it and it show already defined details in e-waybill print

Q: While we want auto print but option for print Eway bill is not working properly. How can I fix this?

You can check auto print option from BUSY as follows: Step 1: While you have created voucher so resave it & then select option print Eway bill. Step 2: Also you can re print from GST Misc. Utilties then Eway bill generation. Step 3: Then Eway bill generation & then check.

Q: I want to print the E-Way bill from BUSY but am unsure of the steps. Can you please guide me?

To print an Eway Bill, follow these steps: 1. Open BUSY and go to the Transaction menu. 2. Generate the E-Way bill for the desired transaction. 3. Once the E-Way bill is generated, click on the print option. 4. BUSY prompts for Eway bill print - Print - yes

Q: Unable to take print, while printing BUSY is not responding

If Unable to take print, while printing BUSY is not responding follow the below steps: Step 1: Go to Eway bill site. Login with registered user. Step 2: Change password of GSP and mention it in BUSY. Step 3: After that change try to take print from BUSY.

Q: Why is the e-way bill misprinted when printed directly from BUSY instead of through the portal?

The e-way bill cannot be misprinted when printed directly from BUSY instead of through the portal because the e-way bill can only be printed from the portal within 48 hours of generation. After that, it cannot be printed from either BUSY or the portal.

Q: How do I add the e-way bill and e-invoice reports to my favorites?

To add e-way bill and e-invoice report to favourite, you need to follow these steps : Step 1 : Go to transactions then GST misc utilties Step 2 : E-way bill and E-invoice management Step 3 : Select report and below window click on add to favourties.

Find Solutions to Common Issues Related to taxation - e way bill print

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What details print on the e-way bill and how can I customize it?

The details that typically print on an e-way bill include the invoice number, date, recipient's details, item details (such as description, quantity, and value), vehicle number, and transporter details.
To customize the e-way bill format in BUSY, you would need to contact dealer. They can customize the e-way bill format according to your specific requirements.

E-Way Bill could not be printed for Sales Vch. No : ‘ABC1023/23-24 ‘ Date : ‘09-06-2023’ Reason - The operation timed out.

If E-Way Bill could not be printed for Sales Vch. No : ‘ABC1023/23-24 ‘ Date : ‘09-06-2023’ and error message show - The operation timed out folow the below steps:
Step :1
Check entered value : The operation timed out mostly came when issues from GSP, User need to change default users from GSP Configuration.

I am unable to generate bills in BUSY. It shows "no records found" error. How can I resolve this?

If you are getting a "No records found" error when unable to generate bills , you can try the following steps to resolve the issue:
1. Check your internet connection to ensure it is stable.
2. Make sure you are using the correct login credentials.
3. Restart your computer and try running BUSY again.

I am unable to finalize and print an invoice due to a pin code mismatch error. What should I do to resolve this?

Steps for checking the consigned pin code if it is invalid / Mismatch:
Step 1:Check in Billing shipping window state code should be correctly mentioned.
Step 2:Check in Party master state code.
Step 3:Check pincode and location should be corrcetly mentioned in party master.
Step 4:check location and pincode in transport details window.

Why are my invoice details not appearing in the E-Way bill in BUSY?

Invoice is printed from BUSY and it includes details like party,items.tax deatils etc.and othe information as per our requirements but e-waybill is loaded from portal and its format is according government portal and you can not make chnages in it and it show already defined details in e-waybill print

While we want auto print but option for print Eway bill is not working properly. How can I fix this?

You can check auto print option from BUSY as follows:
Step 1: While you have created voucher so resave it & then select option print Eway bill.
Step 2: Also you can re print from GST Misc. Utilties then Eway bill generation.
Step 3: Then Eway bill generation & then check.

I want to print the E-Way bill from BUSY but am unsure of the steps. Can you please guide me?


To print an Eway Bill, follow these steps:
1. Open BUSY and go to the Transaction menu.
2. Generate the E-Way bill for the desired transaction.
3. Once the E-Way bill is generated, click on the print option.
4. BUSY prompts for Eway bill print - Print - yes

Unable to take print, while printing BUSY is not responding

If Unable to take print, while printing BUSY is not responding follow the below steps:
Step 1: Go to Eway bill site. Login with registered user.
Step 2: Change password of GSP and mention it in BUSY.
Step 3: After that change try to take print from BUSY.

Why is the e-way bill misprinted when printed directly from BUSY instead of through the portal?

The e-way bill cannot be misprinted when printed directly from BUSY instead of through the portal because the e-way bill can only be printed from the portal within 48 hours of generation. After that, it cannot be printed from either BUSY or the portal.

How do I add the e-way bill and e-invoice reports to my favorites?

To add e-way bill and e-invoice report to favourite, you need to follow these steps :
Step 1 : Go to transactions then GST misc utilties
Step 2 : E-way bill and E-invoice management
Step 3 : Select report and below window click on add to favourties.

Frequently AskedQuestions