Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gsp gov portal
Valid HSN code on GST portal but invalid on e-invoice and e-way bill portals. What to do?
when valid HSN code on GST portal but invalid on e-invoice and e-way bill portals then mention correct HSN number after consult with your tax consultant or tax professional.
The portal shows my turnover is more than crores. How do I change this?
GST portal will show turnover as per the data entered on portal through GST return. Further you can contact GST portal helpdesk to seek guidance regarding the above query.
My GSP registration is expired, how do I renew it on BUSY?
There is no any provsion to renew the GSP registration in BUSY
If GSP not working properly you need to create a new GSP ID from e-way bill portal
Which gsp will be use in BUSY For E invoice?
In BUSY Two GSP Credentials For Auto Generation:
If you have Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited these two ID will mapping in BUSY.
When will I get the AA error about HSN summary not updating due to HSN code length?
You may get the A2A error about HSN summary not updating due to HSN code length if the HSN codes entered are not of the appropriate length.check that
Why am I unable to see the invoice acknowledgement number for some bills?
It might due to GSP server issue , As you need to check this through E-Invoice portal by searching the document No. on which you created the E-Invoice
I updated my GST details in BUSY but the invoice is still not showing up on the GST common portal. How can I fix this?
To ensure that your invoice appears on the GST portal after updating details in BUSY, it is essential to upload the GST return on the GST portal.
In BUSY, how many GSP can update it for E way bill?
You can update the two GSP in BUSY for eway bill and e invoice. The GSPs are Webtel Electrosoft Pvt. Ltd. and Pinnacle Finserv Advisors Private Limited.
I am unable to find the option to add a phone number for receiving OTP for two-factor authentication in BUSY. Where can I add this?
For the same you can contact on e-way bill portal as in bsuy there is no provision available to mention mobile no. for receiving OTP
The automatic invoice generation will fail after th July without two-factor authentication. How can this be resolved?
Yes, As per government new rule two step authentication is compulsory for eway bill generation.
Moreover, you can contact e-way bill portal for further implement