Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gsp gov portal
How can i resolve the issue related to E-way bill ID
If you are facing an issue related to E-way bill ID then please follow the steps:
Step 1: Go to the chrome browser and type ewaybillgst.gov.in and open then e-way bill portal
Step 2: Mention the credential of e-way bill like username and password and login the portal
Step 3:...
What is the process of creating multiple E-way bill ID for different GSP
If you want to create multiple E-way bill ID for Different GSP, You should follow the steps given below:
Step 1: Go to the chrome browser
Step 2: Type ewaybillgst.gov.in
Step 3: Open the E-way bill portal
Step 4: Mention the credential of e-way bill i.e. username and password and...
How to create a new ID and password for GSP?
To create a new ID and password for GSP in BUSY Accounting software by following below steps:
Step1: Go to your web browser and type ewaybillgst.gov.in and then open it
Step2: Then mention the login credential of e-way bill as username and password and login the portal
Step3: After that In the left side panel go to Registration option and then click on Gsp option
Step4: Now click on get OTP option after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step5: Then mention the OTP and verify it and the you will see three option Freeze account, Add New, Change Password
Step6: After that go to Add new option for create new GSP ID
Step7: Then select GSP server named as Webtel Electrosoft Private Limited or Pinnacle Finserv Advisors Private Limited
Step8: Then mention three ALPHABET in username and create password with the minimum length of 12 to 15 character including special character and then press on save button
Step9: Now mention GSP server user name and password in gsp configuration option under GST/VAT feature and validate the same by click on validate option and save the configuration
Unable to validate the webtel user ID in BUSY. what colud be the reason?
In vary situatiions you can unable to validate the webtel user ID, Further check below steps to validate properly:
Step 1: Ensure you have mention correct user name ID and password.
Step 2: Go in https://ewaybillgst.gov.in/login.aspx
Step 3: In menu select registration option.
Step 4: Then click on for GSP.
Step 5: Specify the OTP.
Step 6: Then select freeze option and freeze previously generated GSP ID.
Step 7: Create another GSP ID by clicking on add new option.
Step 8: Select GSP provider as webtel electrosoft pvt. ltd
Step 9: Specify 3 character which was not use before.
Step 10: Create password and re check it.
Step 11: Save and go in BUSY.
Step 12: Under administration select configuraion.
Step 13: Then go in feature/Options.
Step 14: Click on GST/VAT.
Step 15: Then select GSP configuration option.
Step 16: Remove previous GSP ID and mention new which we have recently create through e-way bill portal.
Step 17: Then validate it.
Step 18: If still not working then can use GSP ID of pinnacle finserv advisors private limited, or can try after some time.
Why is the GSP Configuration ID showing invalid? How can I fix this?
To validate the GSP Configuration ID, follow these steps:
Step 1: Open BUSY.
Step 2: Go to Administration.
Step 3: Click on Configuration.
Step 4: Select 'Features and Options and Choose GST/VAT.
Step 5: Enable E-Invoice and configure it accordingly.
Step 6: Click on GSP Configuration.
Step 7: You will see options to enter Webtel and Pinnacle IDs.
Step 8: Open the E-way Bill Portal and click on the registration option.
Step 9: Access the E-way Bill portal on the left side using your existing credentials.
Step 10: Go to Registration for GSP.
Step 11: Authenticate yourself with an OTP.
Step 12: Add a New User.
Step 13: Choose the GSP Name as either Webtel Electrosoft Pvt Ltd or Pinnacle Finserv Advisors Private Limited.
Step 14: Enter the appropriate Username and Password and add the user.
Step 15: Enter the same username along with the prefix and password in the credentials table under GST Settings in BUSY.
Step 16: You have now successfully validated it.
GSP ID not created in BUSY for E-Way bills. Resolve the issue.
If You Want To Create GSP ID Follow thjese Steps:
Step 1: Go to Administration, then select Configuration, and click on Features & Options.Click on GST/VAT.
Step 2: Then Go to GSP Configuration and select Automatically.
Step 3: Generate a GSP User ID and Password. Open your Eway Bill Portal in any browser, log in with your ID.In the menu, click on Registration, and then For GSP.
Step 4: Click Send OTP, and enter the OTP received on your registered phone number or email.
Step 5: Click Add/New and select User as Webtel Electrosoft Private Limited. Enter any 3 characters, generate a password, and save the ID.
Step 6: Generate another GSP ID for Pinnacle Finserv Advisors Private Limited.
Step 7: Copy your Webtel User ID and enter it in GSP Configuration in BUSY, along with the password generated on the portal. Click Validate.
Step 8: Copy your Pinnacle User ID and enter it in GSP Configuration in BUSY, along with the password generated on the portal. Click Validate and save the page.
Can I create GSP credentials from different vendors like Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited in BUSY?
Yes, you can create GSP credentials from different vendors like Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited.
To create the GSP credentials from different vendors like Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited for auto generation of e way bill or e invoice, follow the below steps:
Step 1: Open your browser and search ewaybillgst.gov.in.
Step 2: Login your e way bill portal with your eway credentials.
Step 3: Then navigate to the left hand side and select the option of registration.
Step 4: Under Registration you will find the GSP option click on it.
Step 5: Afterward, you will receive an OTP from the E-way bill portal on your registered email ID and mobile number.
Step 6: In the next window click on add user and choose GSP named webtel electrosoft private limited.
Step 7: Enter the appropriate Username and Password and add the user.
Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited.
Step 9: Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.
How can I log in to e-way bill portal to create GSP ID?
You can login e-way bill portal to create GSP id follow below steps:
Step1: Go to your chrome browser and type ewaybill.gst.in and open it
Step2: Mention the credential of e-way bill i.e. username and password and login the portal
Step3: In left side panel go to Registration option and then Click on GSP option
Step4: Now Click on get OTP after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step5: Mention the OTP and verify it
Step6: After that You will get three option Freeze account, Add New , Change Password and then select Add New option
Step7: Then select GSP server named as Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step8: Mention three ALPHABET in username and then Create password with the minimum length of 12 to 15 character including special character
Step9: Then Click on save option and save the configuration
Step10: Mention both GSP server user name and password in GST/VAT under E-way bill configuration
Step11: Validate both GSP credential and save the configuration
What should i do if I still have confusion regarding how to create GSP ID after watching the training videos?
You can create GSP id in BUSY by following below steps:
Step1: Go to your chrome browser and type ewaybill.gst.in and open it
Step2: Mention the credential of e-way bill i.e. username and password and login the portal
Step3: In left side panel go to Registration option and then Click on GSP option
Step4: Now Click on get OTP after that you will receive an OTP from E-way bill portal on your registered Email ID and Mobile Number
Step5: Mention the OTP and verify it
Step6: After that You will get three option Freeze account, Add New , Change Password and then select Add New option
Step7: Then select GSP server named as Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited
Step8: Mention three ALPHABET in username and then Create password with the minimum length of 12 to 15 character including special character
Step9: Then Click on save option and save the configuration
Step10: Mention both GSP server user name and password in GST/VAT under E-way bill configuration
Step11: Validate both GSP credential and save the configuration
I am having trouble downloading the template file for GSPR returns. What should I do?
If you want to download the government template & generate file then follow these steps:
Step 1: Visit Gst.gov.in and click on the download option.
Step 2: Choose the Offline Tool tab, select Return Offline Tools, and download the GSTR-1 template.
Step 3: After download, unzip the file and paste in BUSYwin folder
Step 4: Now, Go to display and then click on GST reports tab
Step 5: Afterward select the GST return option then click on GSTR 1 Ereturn option
Step 6: Next , Choose As per Govt. Templated option to generate the report
Step 7: Finally, specify the date range, check the required options, and provide the location for both the eReturn template file path and the eReturn file path at the bottom of the window.
Step 8: Press on ok tab and then check the possible errors related to transaction , HSN/SAC code and the document summary.
Step 9: After error rectification, click on proceed with Govt. teplate.
Note - Return generation through Government templates will take some time due to validations embedded in the Government template.
