Frequently Asked Questions

If you are unable to validate the GSTIN of party in BUSY, check the below possible reasons:
1.Ensure that the GSTIN entered for the party is accurate.
2.Check if there are any connectivity issues that might be preventing the validation process.
3.Check for any scheduled maintenance or technical issues on the server side.
4.BUSY must be updated.
5.Ensure that BUSY is excluded from window firewall and antivirus.
6.Confirm if there is any technical error on the GST portal.

For creating the interstate sale bill in BUSY need to follow below given steps
 Step 1: Go to transaction menu and click on sales option. 
 Step 2: Then select add option and while adding voucher make sure to select sale type as central.
 Step 3: After selecting central sale type mention all relevant information in the sales voucher.
 Step 4: Lastly click on save button to save the added voucher.

To connect BUSY to the GST portal for download GST return for reconciliation purpose, you need to follow these steps:
Step 1: Open the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT. 
Step 3: Enter your GST portal username in the GST Portal User Name field and save it.
Note: Please ensure the API access is enabled on GST portal to download any data from portal.

To do access the gsp configuration and to enter gst number in BUSY, Follow these steps : 
 Step 1: Go to Administration menu. 
 Step 2: Then click on Configuration.
 Step 3: Select the Features and options and then click on GST/VAT option. 
 Step 4: Here you can enter the GST number in GSTIN field. 
 Step 5: In GSP configuration you can mention and validate GSP ID'S.

Follow below instructions if you are not getting an OTP for e-way bill login: 
 1: Ensure you have mention correct username and passwsord. 
 2: Check internet conncetion as it should be stable. 
 3: You must have the access of registered mobiloe number and email ID of e-way bill portal. 
 For further kindly contact on E-Way bill portal helpline as they will better to guide you regarding.

If you have specified the GSP credentials in BUSY, then you can check the GSP id by follow these steps:
Step 1: Go to administration then click on configuration tab
Step 2: Select the features and option menu then choose GST/VAT tab
Step 3: Click on GSP configuration tab then cross check the GSP IDs.
Note- If you didnot mention GSP credentials in BUSY,then you need to check the same on portal itself.

If you are facing issue while validate GSTIN no. please check the points given below:
Step 1: You have active BLS or License of BUSY.
Step 2: Also you can check from account master gstin validate option.
Step 3: Also you can check it from transaction then GST Misc. utilties.
Step 4: Then select Validate GSTIN Online for single or multiple.
Step 5: Also you can check GSTIN No. status from GST Portal.

If GST is not applied in a voucher as per the tax category defined in the item master and the sales/purchase type specified in the voucher type, BUSY will issue a warning during voucher entry. Furthermore, the same data will not upload on the portal, whether entered manually on the GST portal or uploaded from BUSY, as tax details are mandatory for updating transactions on the portal.

If the transactions involve interstate movement of goods or services, IGST may be applicable instead of separate CGST and SGST. In such cases, the GST portal may display the total IGST amount without breaking it down into CGST and SGST. For further clarification or assistance, it is recommended to contact a Chartered Accountant or a tax consultant, particularly regarding any queries related to the GST Portal.

To add the GSTIN in the party master need to follow given steps
 Step 1: Go to administration and then select masters option.
 Step 2: Then go to accounts and open in modify mode the account master in which GSTIN need to be mentioned.
 Step 3: Then navigate to the GSTIN/UAN field and mention the GSTIN number in it.
 Step 4: Click on save button.