Frequently Asked
Questions

Q: What are the different formats (JSON, XL, CSV) used for GSTR- filing?

The different formats used for GSTR-1 filing are JSON, as per govt template (Excel), and CSV. Note : From BUSY their is also an option of Direct upload too.

Q: My GST number status is showing inactive how do I change it?

To change your GST number status you will need to contact GST department for this they will help you to update your gst number status from inactive to active

Q: How frequently do I need to sync BUSY with GST portal?

BUSY directly not sync with Gst portal further you can upload BUSY data on Gst portal through gstr 1,gstr3b and gstr4 etc but E-invoice data directly sync to gst portal.

Q: Issue on GSTR-1 generate as per Govt Template

To resolve the GSTR-1 genrate as per Govt.template issue recomended to dowlode the latest Govt.template from busy.in/download/ GST template and past the template file on BUSYwin folder under templates folder

Q: How do I revise and make changes in filed GSTR- for corrections in BUSY?

There is no option in BUSY to revise and make changes in filed GSTR-1 for corrections. But you can make changes in portal in filed GSTR-1 for corrections.

Q: Are the GST templates compatible with the latest version of BUSY I have installed?

Yes, the GST templates are compatible with the latest version of BUSY that you have installed but change the version of GSTR 1 Template From 2.0 to 1.9 .

Q: How long does it take for uploaded GST returns to reflect on the portal?

The time taken for uploaded GST returns to reflect on the portal depends on the type of return. Further you can concern on portal helpdesk for portal related queries.

Q: I am getting an error message about GST filing. How do I resolve this?

To resolve the error in GST return filling you need to consult to your CA or Accoutant as we can help you in data uploadation on GST portal only.

Q: I have wrongly entered details in my filed GSTRHow can I correct them?

To address this issue, you can raise an amendment request for invoice corrections manually on the GST portal since BUSY does not have any option available for amending bills.

Q: What causes invalid entries error while generating data of Gtsrb in BUSY ?

Main reason of this error is negative balance entries present in your Gstr3b return month data further if you need more assistance contact to our support helpline no 8282828282

Find Solutions to Common Issues Related to taxation - gst e returns

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What are the different formats (JSON, XL, CSV) used for GSTR- filing?

The different formats used for GSTR-1 filing are JSON, as per govt template (Excel), and CSV.
 Note : From BUSY their is also an option of Direct upload too.

My GST number status is showing inactive how do I change it?

To change your GST number status 
 you will need to contact GST department for this they will help you to update your gst number status from inactive to active

How frequently do I need to sync BUSY with GST portal?

BUSY directly not sync with Gst portal further you can upload BUSY data on Gst portal through gstr 1,gstr3b and gstr4 etc but E-invoice data directly sync to gst portal.

Issue on GSTR-1 generate as per Govt Template

To resolve the GSTR-1 genrate as per Govt.template issue recomended to dowlode the latest Govt.template from busy.in/download/ GST template and past the template file on BUSYwin folder under templates folder

How do I revise and make changes in filed GSTR- for corrections in BUSY?

There is no option in BUSY to revise and make changes in filed GSTR-1 for corrections. 
 But you can make changes in portal in filed GSTR-1 for corrections.

Are the GST templates compatible with the latest version of BUSY I have installed?

Yes, the GST templates are compatible with the latest version of BUSY that you have installed but change the version of GSTR 1 Template From 2.0 to 1.9 .

How long does it take for uploaded GST returns to reflect on the portal?

The time taken for uploaded GST returns to reflect on the portal depends on the type of return. Further you can concern on portal helpdesk for portal related queries.

I am getting an error message about GST filing. How do I resolve this?

To resolve the error in GST return filling you need to consult to your CA or Accoutant as we can help you in data uploadation on GST portal only.

I have wrongly entered details in my filed GSTRHow can I correct them?

To address this issue, you can raise an amendment request for invoice corrections manually on the GST portal since BUSY does not have any option available for amending bills.

What causes invalid entries error while generating data of Gtsrb in BUSY ?

Main reason of this error is negative balance entries present in your Gstr3b return month data further if you need more assistance contact to our support helpline no 8282828282

Frequently AskedQuestions