Frequently Asked Questions

Q: What are the system requirements for using the GST templates in BUSY?

To generate GST return from template in BUSY, you need a compatible version of MS Excel installed on your system. The minimum requirement is MS Excel 2010 or higher.

Q: What information is required in a JSON file for e-returns in BUSY?

The JSON file for e-returns in BUSY requires information such as the return period, details of sales and purchases, tax amounts, and other relevant data for filing GST returns.

Q: How do I correct errors in GSTR- filing if found later?

BUSY does not have any option to correct errors after filed the GSTR1 return. You may need to consult an accountant or a CA for correction on GST portal.

Q: how many times we can upload or modify the gstr- file

You can upload or modify the GSTR-1 file multiple times in a month. There is no limit on the number of times you can make changes to the file.

Q: The template format for the GST-B report seems to be outdated and not showing some fields. Is there a way to update it to the latest template provided by the government?

If the GSTR 3B report template seems to be outdated then check by update the BUSY release. As the template related to return update on prior basis in BUSY.

Q: Do I need to validate or submit the filed returns anywhere else after filing through BUSY or will it automatically reflect?

With BUSY, you can either generate GST returns or upload GSTR1 directly to the portal. However, you still need to manually validate and file your return on the portal.

Q: How do I know if the GSTR-B generation is still in process or if I have no records for that period?

Checking for GSTR -2B status: Step 1 : LOgin to gst portal Step 2 : Section menu Step 3 : Select tax period Step 4 : View summary

Q: If I create a JSON but can't share it with the BUSY portal due to no internet, what should I do?

If you can't share a JSON with the BUSY portal without internet, you will have to wait until the internet is back or try uploading the JSON file later.

Q: Who can I contact if I'm still unable to resolve filing errors after you suggested waiting and trying again later?

If need any assistance you can reach out to us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: I'm having trouble getting HSN code details while generating GST returns in Excel from BUSY. What should I do?

Could you please explain your query in more detail? What kind of problem are you facing with the HSN code details when you generate the GST returns from BUSY?

Solutions to common issues related to Taxation — Gst E Returns.

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Step-by-step Answers

What are the system requirements for using the GST templates in BUSY?

To generate GST return from template in BUSY, you need a compatible version of MS Excel installed on your system. The minimum requirement is MS Excel 2010 or higher.

What information is required in a JSON file for e-returns in BUSY?

The JSON file for e-returns in BUSY requires information such as the return period, details of sales and purchases, tax amounts, and other relevant data for filing GST returns.

How do I correct errors in GSTR- filing if found later?

BUSY does not have any option to correct errors after filed the GSTR1 return. You may need to consult an accountant or a CA for correction on GST portal.

how many times we can upload or modify the gstr- file

You can upload or modify the GSTR-1 file multiple times in a month. There is no limit on the number of times you can make changes to the file.

The template format for the GST-B report seems to be outdated and not showing some fields. Is there a way to update it to the latest template provided by the government?

If the GSTR 3B report template seems to be outdated then check by update the BUSY release. As the template related to return update on prior basis in BUSY.

Do I need to validate or submit the filed returns anywhere else after filing through BUSY or will it automatically reflect?

With BUSY, you can either generate GST returns or upload GSTR1 directly to the portal. However, you still need to manually validate and file your return on the portal.

How do I know if the GSTR-B generation is still in process or if I have no records for that period?

Checking for GSTR -2B status:
 Step 1 : LOgin to gst portal
 Step 2 : Section menu
 Step 3 : Select tax period 
 Step 4 : View summary

If I create a JSON but can't share it with the BUSY portal due to no internet, what should I do?

If you can't share a JSON with the BUSY portal without internet, you will have to wait until the internet is back or try uploading the JSON file later.

Who can I contact if I'm still unable to resolve filing errors after you suggested waiting and trying again later?

If need any assistance you can reach out to us on our centeralized 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I'm having trouble getting HSN code details while generating GST returns in Excel from BUSY. What should I do?

Could you please explain your query in more detail? What kind of problem are you facing with the HSN code details when you generate the GST returns from BUSY?

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