Frequently Asked Questions

To contact our customer support, you need to provide your BUSY’s serial number first to verify your details. Then, you can ask your query related to GST return filing.

We need more details to help you with your query. Which type of GST return are you trying to generate from BUSY? What kind of problems are you getting?

We need more details to help you with your query. Which type of GST return are you trying to generate from BUSY? What kind of error are you getting?

There is no option in BUSY to revise and make changes in filed GSTR-1 for corrections. 
 But you can make changes in portal in filed GSTR-1 for corrections.

Yes, the GST templates are compatible with the latest version of BUSY that you have installed but change the version of GSTR 1 Template From 2.0 to 1.9 .

The time taken for uploaded GST returns to reflect on the portal depends on the type of return. Further you can concern on portal helpdesk for portal related queries.

To resolve the error in GST return filling you need to consult to your CA or Accoutant as we can help you in data uploadation on GST portal only.

To address this issue, you can raise an amendment request for invoice corrections manually on the GST portal since BUSY does not have any option available for amending bills.

Main reason of this error is negative balance entries present in your Gstr3b return month data further if you need more assistance contact to our support helpline no 8282828282

To generate GST return from template in BUSY, you need a compatible version of MS Excel installed on your system. The minimum requirement is MS Excel 2010 or higher.