Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What are the different quarterly returns I need to file using your software?

BUSY allows you to generate the GSTR-4 Quarterly Return for filing quarterly returns. However, you may need to consult your CA or accountant to check if any other return is required.

Why am I unable to directly upload data? Is there a back-end issue?

unable to directly upload data then maybe its GST portal server issue, then you can use alternative option create a JSON file then upload it on GST portal for return filling.

How do I submit the generated returns from BUSY to the relevant authorities?

To submit the generated returns from BUSY to the relevant authorities, you need to upload the generated files (such as JSON or Excel) to the government portal designated for returns filing.

How do I customize templates for TDS returns, Income Tax returns, etc.?

BUSY allows you to generate GST returns and TDS returns in notepad format. These formats are based on the templates prescribed by the government and they cannot be customized in BUSY.

How long does it take to upload JSON files to BUSY?

We can generate JSON through BUSY & then uplaod JSON on portal separately
and we have direct upload option for GSTR1 filling
and JSON generate process took only few min.

Why is BUSY showing unregistered party invoices in my GSTR report?

BUSY showing unregistered party invoices in GSTR1 report because of 
if for unregistered party has a tax amount mentioned in the invoice then invoice show in GSTR1 report under B2C section.

How do I download the latest GSTR filing template?

You can download the latest GSTR filing template from the GST portal. Go to www.gst.gov.in and find the download section. Then, select Offline Tools and choose the template that you need.

What is the file path for the JSON file?

The file path for the JSON file can be selected by the user during the process of generating the file. It can be saved in any desired location on the computer.

I am getting wrong ITC claim amount when compared to government GST portal. What could be the reason for mismatch and how to correct it?I am unable to reconcile my entries in BUSY with entries in GST. What should I do to fix this?

Reason for mismatch ITC amount is :
Step 1 : Data entry errors
Step 2 : Late filing
Step 3 : GST portal updates
Step 4 : Reversal of ITC

I made a late GST return filing after the th of the month. Why is this not reflecting in the GSTR-B report? How long does it take for late return filings to show in B?

To delay in late gst filing due to :
Step 1 : Processing time
Step 2 : Return filing date and data update date
Step 3 : GSTIN processing speed
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