Frequently Asked Questions

Here are some common reasons for this issue:
 Step 1: Date Mismatch If the entry's date is outside the chosen period.
 Step 2: Check the GST Nature of the entry .

If the one voucher is showing two times with the same HSN code in the HSN summary section it means that you have same HSN code items with different tax rate.

IF claim ITC not reflecting on portal check:
 Step1 : CHeck filing status
 Step 2 : Reconcile with GSTR-2A/2B
 Step 3 : Check for errors
 Step 4 : Review filing period

If you are unable to generate Gst return then ensure that after downloading the latest utility, the Excel file is renamed as the 1.9 version before proceeding with the generation process.

The reason for the software showing tax on items that are supposed to be tax-free could be that the items have not been properly marked as tax-free in the item master.

No, You do not need specify a specific file path for generating the JSON file from BUSY. You can generate the return file from BUSY at any location of your system

If you have multiple GST registration then you can also generate it through after maintaining the branches in the same company. The multi branch feature is available in the enterprise model.

To edit information in the CSV exported file from BUSY of GSTR1, you need to open the desired section sheet in excel and make necessary changes in that and save again.

Reason for mismatch ITC amount is :
 Step 1 : Data entry errors
 Step 2 : Late filing
 Step 3 : GST portal updates
 Step 4 : Reversal of ITC

To delay in late gst filing due to :
 Step 1 : Processing time
 Step 2 : Return filing date and data update date
 Step 3 : GSTIN processing speed