Frequently Asked Questions

To send your exported sales data file to your CA for GST return filing, you can simply email the file as an attachment to your CA's email address.

No, there is no such special steps for uploading large data in return. steps would be same for uploading returns whether data in return is small or large.

If you want to change a customer's address directly in the portal without using the desktop software please contact to the GST portal support helpline for further assistance

The credit note will appear on the GST portal once it is uploaded and processed. The exact time it takes for the credit note to appear may vary.

For register or change your mobil number on GST portal you can go to GST portal login and change number . Futher can contact on GST helpline .

Yes, BUSY has a feature of Direct upload GSTR-1 eReturn to GST portal. This feature is available in BUSY 21 version and Standard & Enterprise edition of BUSY.

If you enabled the Einvoice option in BUSY and regulary generate the Einvoice from 
 BUSY then it will automatically update to the GSTR1 report in GST portal

Yes, BUSY provides options to track and manage tax liabilities for accessing it you need to go to display and then in gst reports lastly in gst summaries.

There are five ways to generate GSTR1 from BUSY, as given below:
 1) Direct upload
 2) JSON
 3) CSV file
 4) As per government template
 5) Plain Excel

The error invalid GSTIN number means that the GST Identification Number entered is not valid or does not match the required format. GSTIN should be 15 digit only.