Who do I contact for resolving complex GST errors arising from software-GSTN integration issues?
For the same,Feel free to reach out to us through our 24/7 helpline at 8282828282, or you can also contact us via email at support@busy.in.
Frequently Asked Questions
Solutions to common issues related to Taxation — Gst E Returns.
Support
Step-by-step Answers
What license upgrade is needed to get features like direct GST filing in BUSY?
To get features like direct GST filing in BUSY, you will need to upgrade your license to the standard or enterprise model on chargeable basis.
What documents do I need to upload for filing GST returns through BUSY?
To file GST returns through BUSY, you will need to upload documents such as invoices, bills, purchase registers, sales registers, and other relevant financial records.
What is the procedure to submit nil returns after generating the JSON file?
In BUSY nil returns json cannot be generated and you have to visit GST portal for filling
nil returns by logging it in browser
What details of my customer can I capture in the filed GST returns?
In the filed GST returns, you can capture details of your customer such as their GST number, party name, state of supply and invoice details.
I did not update BUSY before exporting GST return. What to do now?
It is recommend to generate return only from updated version of BUSY so you can update the BUSY first then can again generate return file
Which returns should I file as a QRMP taxpayer and when in BUSY?
We recommend to generate GSTR1 and IFF returns as a QRMP taxpayers from BUSY. Further more clarification you may consult to your CA or Accountant.
What is the correct date range to be entered for JSON file generation?
You need to select the first and last day of the month as the date range to generate the GST return JSON file from BUSY.
I am unable to e-Verify GSTR- after uploading, what could be the issue?
IF you are unable to E-verify your Gst return after successfully uploded from BUSY then contact the gst portal Helpline no. or seek concerned department
What is the correct folder location to copy government templates in BUSY?
The correct folder location to copy government templates in BUSY is whatever path the user want to define he can define anywhere in the system.
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