Frequently Asked
Questions

Q: What should I do if my accounting software still shows a GST mismatch error even after making changes on my end?

GST mismatch need to check: Step 1 : Double check entry Step 2 : Reconciliation Step 3 : Data accuracy Step 4 : Error message

Q: Is there any setting in BUSY that needs to be configured before downloading JSON for uploading to GST portal?

You do not need to configure any specific settings in BUSY before generating the JSON file of GST returns to upload on the GST portal.

Q: What can cause data not being reflected properly on GST portal after uploading JSON from BUSY?

Could you please specify which type of return you uploaded on the portal and what data is not showing up correctly on the GST portal?

Q: Can I chat with an agent while filling my returns if I have doubts in real-time?

No,You can't chat with agent during filing return but through telephonic support and online system connectivity with our agent you can file your GSTR Return.

Q: How do i generate a json file for filling nil returns on the GST portal?

In BUSY nil returns json cannot be genrated and you have to visit GST portal for filling nil returns by logging it in browser

Q: I want to file my GST returns but the sales data is incomplete in GSTRHow can I ensure all sales data from BUSY is captured in GST returns?

To ensure that all the sales data is correctly reflecting in the GSTR1, you need to compare it with Sales Register data with GSTR1.

Q: I need to file Nil returns for some periods in BUSY but it is not generating Nil returns. What should I do?

Please contact your concern Charter accountant or tax professionals to seek guidance regarding Nil returns filing as no such provision is available in BUSY.

Q: Is there a specific format or file type required for uploading GSTR Return data from BUSY to the GST portal?

In BUSY, you can generate GSTR1 returns in various formats, including JSON, CSV files, as per the Government's templates, and even plain Excel sheets.

Q: How many days before the deadline should I try to file my quarterly returns to avoid any last minute issues?

You should consult your CA or accountant to find out the best time to file your quarterly returns and avoid any last minute issues.

Q: What are the common issues faced by taxpayers during GST registration and how can i resolve it from BUSY.

There is no option in BUSY for Gst Registration so for resolving the errors regarding Gst Registration need to consult to CA or Accountant.

Find Solutions to Common Issues Related to taxation - gst e returns

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What should I do if my accounting software still shows a GST mismatch error even after making changes on my end?

GST mismatch need to check:
 Step 1 : Double check entry
 Step 2 : Reconciliation
 Step 3 : Data accuracy
 Step 4 : Error message

Is there any setting in BUSY that needs to be configured before downloading JSON for uploading to GST portal?

You do not need to configure any specific settings in BUSY before generating the JSON file of GST returns to upload on the GST portal.

What can cause data not being reflected properly on GST portal after uploading JSON from BUSY?

Could you please specify which type of return you uploaded on the portal and what data is not showing up correctly on the GST portal?

Can I chat with an agent while filling my returns if I have doubts in real-time?

No,You can't chat with agent during filing return but through telephonic support and online system connectivity with our agent you can file your GSTR Return.

How do i generate a json file for filling nil returns on the GST portal?

In BUSY nil returns json cannot be genrated and you have to visit GST portal for filling 
 nil returns by logging it in browser

I want to file my GST returns but the sales data is incomplete in GSTRHow can I ensure all sales data from BUSY is captured in GST returns?

To ensure that all the sales data is correctly reflecting in the GSTR1, you need to compare it with Sales Register data with GSTR1.

I need to file Nil returns for some periods in BUSY but it is not generating Nil returns. What should I do?

Please contact your concern Charter accountant or tax professionals to seek guidance regarding Nil returns filing as no such provision is available in BUSY.

Is there a specific format or file type required for uploading GSTR Return data from BUSY to the GST portal?

In BUSY, you can generate GSTR1 returns in various formats, including JSON, CSV files, as per the Government's templates, and even plain Excel sheets.

How many days before the deadline should I try to file my quarterly returns to avoid any last minute issues?

You should consult your CA or accountant to find out the best time to file your quarterly returns and avoid any last minute issues.

What are the common issues faced by taxpayers during GST registration and how can i resolve it from BUSY.

There is no option in BUSY for Gst Registration so for resolving the errors regarding Gst Registration need to consult to CA or Accountant.

Frequently AskedQuestions