Frequently Asked
Questions

Q: Is it necessary to take screenshots of errors during GSTR- filing?

Taking screenshots of errors during GSTR-1 filing is not necessary, but it can be helpful for troubleshooting and providing accurate information to customer support agents.

Q: Does your software automatically validate the returns before I file them?

BUSY can only generate the GST return file as a JSON file, which you need to upload and validate on the GST portal before filing.

Q: What is the process to reset CTIN for GSTR- filing?

BUSY does not have any option to reset the CTIN before filing the GSTR1. You can consult with your CA or Accountant for the same.

Q: What is the CSV/JSON file needed for filing GST returns?

The CSV/JSON file is needed for filing GST returns as it contains the necessary data and information required by the government for the filing process.

Q: I am not able to view data for June in my GSTR filing even though I have entered the purchase details. What could be the reason for this?

GSTR1 shows only sales and sales return data not purchase data. So that your purchase details are not showing in the GSTR1 of june month.

Q: After updating to the latest version of the software, I can only see the option for E-Return filing. Why can't I file GSTR- returns now?

To help you better, please provide more details about your query. Which BUSY version have you updated to and which version were you using before?

Q: My GST returns are showing errors that were previously resolved but have reappeared. Why is this happening and how can I permanently fix it?

If GST return showing entry check the errors it showing related to transactions , HSN , Item and correct it and file the gst return

Q: Is there a limit to how many times I can re-upload or modify data when trying to fix ID errors on a tax filing?

There is no limit in re uploading data in GST portal . If want to fix ID related error have to contact GST portal helpline.

Q: Is there any alternative method or government template to file GST returns if the issue of the HSN summary not showing up persists?

Yes, you can generate CSV files of GSTR1 return from BUSY and upload them in the GST offline utility to see if the error persists.

Q: When I try to change claim status of input tax credit, I get a pending status error. How can I fix this?

Getting error on changing claim status: Step 1 : Review the claim Step 2 : Check for rejection or acceptance Step 3 : Recitfy errors

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Is it necessary to take screenshots of errors during GSTR- filing?

Taking screenshots of errors during GSTR-1 filing is not necessary, but it can be helpful for troubleshooting and providing accurate information to customer support agents.

Does your software automatically validate the returns before I file them?

BUSY can only generate the GST return file as a JSON file, which you need to upload and validate on the GST portal before filing.

What is the process to reset CTIN for GSTR- filing?

BUSY does not have any option to reset the CTIN before filing the GSTR1. You can consult with your CA or Accountant for the same.

What is the CSV/JSON file needed for filing GST returns?

The CSV/JSON file is needed for filing GST returns as it contains the necessary data and information required by the government for the filing process.

I am not able to view data for June in my GSTR filing even though I have entered the purchase details. What could be the reason for this?

GSTR1 shows only sales and sales return data not purchase data. So that your purchase details are not showing in the GSTR1 of june month.

After updating to the latest version of the software, I can only see the option for E-Return filing. Why can't I file GSTR- returns now?

To help you better, please provide more details about your query. Which BUSY version have you updated to and which version were you using before?

My GST returns are showing errors that were previously resolved but have reappeared. Why is this happening and how can I permanently fix it?

If GST return showing entry check the errors it showing related to transactions , HSN , Item and correct it and file the gst return

Is there a limit to how many times I can re-upload or modify data when trying to fix ID errors on a tax filing?

There is no limit in re uploading data in GST portal . If want to fix ID related error have to contact GST portal helpline.

Is there any alternative method or government template to file GST returns if the issue of the HSN summary not showing up persists?

Yes, you can generate CSV files of GSTR1 return from BUSY and upload them in the GST offline utility to see if the error persists.

When I try to change claim status of input tax credit, I get a pending status error. How can I fix this?

Getting error on changing claim status:
 Step 1 : Review the claim
 Step 2 : Check for rejection or acceptance
 Step 3 : Recitfy errors

Frequently AskedQuestions