Frequently Asked
Questions

Q: Why is my B GST data pending or not matching between the portal and BUSY? How can I resolve this?What is the solution for resolving the mismatch between the vendor name and GST number in BUSY?How do I correct name mismatch between accounting software and GST portal for the same GST number?

For mismatch as per portal and BUSY: Step 1 : Check data entry Step 2 : Verify data on gst portal Step 3 : Correct mismatch

Q: I made adjustments to my GST return but the changes are not reflecting in the portal. How can I get the adjustments to show correctly?

If you have made any adjustments to entries related to the GST return you will need to re-upload the return to reflect on the portal.

Q: I want to check if my counterparty has filed the GST returns. How can I verify the filing status of the other party in BUSY?

To check status: Step 1 : Login to GST portal Step 2 : Search taxpayer Step 3 : Enter GSTIN Step 4 : CLick on return

Q: How can I pay additional tax of Rs. in a GST return through BUSY? What is the process for making additional liability payments?

To make additional liability payment go to: Step 1 : CLick on transactions Step 2 : Payment Step 3 : Make payment challan for additional liability

Q: Why is there a name difference in GST data between the uploading party and what I see on the GST portal?

Name difference is due to: Step 1 : Name variation Step 2 : Legal Name Step 3 : Name change Step 4 : Data entry errors

Q: How do I upload data for two companies with the same GST number on the government portal while filing GST returns?

In BUSY you have to maintain data for both companies with same gst no in a single company then you can file Gst return from BUSY

Q: I have two companies with the same GST number. How do I file GST returns for them in BUSY?

In BUSY you have to maintain data for both companies with same gst no in a single company then you can file Gst return from BUSY

Q: I want to change the Authorized Signatory for my business in the GST portal. What is the process?

To update or change the Authorized Signatory for your business, you can contact to your Chartered Accountant (CA) or get assistance from the GST Portal helpline.

Q: I need to file a purchase return in BUSY. What do I need to check before doing this?

Purchase Return filing is not required in GST Return. You can check GST Reconciliation for GSTR-2A, 2B mismatch, correct discrepancies, and then proceed to file GSTR-3B.

Q: I am getting invalid entries error while exporting gstrb data. What could be the reason?

Main reason of this error is negative balance entries present in your Gstr3b return month data further you can contact to our support helpline no 8282828282

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Why is my B GST data pending or not matching between the portal and BUSY? How can I resolve this?What is the solution for resolving the mismatch between the vendor name and GST number in BUSY?How do I correct name mismatch between accounting software and GST portal for the same GST number?

For mismatch as per portal and BUSY:
 Step 1 : Check data entry
 Step 2 : Verify data on gst portal
 Step 3 : Correct mismatch

I made adjustments to my GST return but the changes are not reflecting in the portal. How can I get the adjustments to show correctly?

If you have made any adjustments to entries related to the GST return you will 
 need to re-upload the return to reflect on the portal.

I want to check if my counterparty has filed the GST returns. How can I verify the filing status of the other party in BUSY?

To check status:
 Step 1 : Login to GST portal
 Step 2 : Search taxpayer
 Step 3 : Enter GSTIN
 Step 4 : CLick on return

How can I pay additional tax of Rs. in a GST return through BUSY? What is the process for making additional liability payments?

To make additional liability payment go to:
 Step 1 : CLick on transactions
 Step 2 : Payment
 Step 3 : Make payment challan for additional liability

Why is there a name difference in GST data between the uploading party and what I see on the GST portal?

Name difference is due to:
 Step 1 : Name variation
 Step 2 : Legal Name
 Step 3 : Name change
 Step 4 : Data entry errors

How do I upload data for two companies with the same GST number on the government portal while filing GST returns?

In BUSY you have to maintain data for both companies with same gst no in a single company then you can file Gst return from BUSY

I have two companies with the same GST number. How do I file GST returns for them in BUSY?

In BUSY you have to maintain data for both companies with same gst no in a single company then you can file
 Gst return from BUSY

I want to change the Authorized Signatory for my business in the GST portal. What is the process?

To update or change the Authorized Signatory for your business, you can contact to your Chartered Accountant (CA) or get assistance from the GST Portal helpline.

I need to file a purchase return in BUSY. What do I need to check before doing this?

Purchase Return filing is not required in GST Return. You can check GST Reconciliation for GSTR-2A, 2B mismatch, correct discrepancies, and then proceed to file GSTR-3B.

I am getting invalid entries error while exporting gstrb data. What could be the reason?

Main reason of this error is negative balance entries present in your Gstr3b return month data further you can contact to our support helpline no 8282828282

Frequently AskedQuestions