Frequently Asked Questions

Q: What are the different sections I can import from the CSV file?

the different sections can import from the CSV file is given below 1.B2B, SEZ 2. B2C(small & large 3. CDNR 4. HSN 5. DOCUMENTS 6. MASTER

Q: How long does it usually take to generate returns in BUSY?

Generally, It will take few minutes to generate GST return in BUSY but it is also depend on your data size as well

Q: Is there any penalty or fine for filing a nil return?

For information on penalties or fines for filing a nil return, please contact your Chartered Accountant (CA) or consult the relevant tax authorities.

Q: How can I locate the folder where GSTR- is stored?

To locate the folder where GSTR-1 is stored, you can select the path while you generate gstr 1 file as per your choice

Q: Is the JSON file readable or only a machine file?

Directly you cant read json file but you can read through json viewer and you can use json file for upload gstr return.

Q: HSN Summary taxable amount & GSTR1 taxable amount mismatch.

If HSN Summary taxable amount & GSTR1 taxable amount mismatch follow the below steps: 1. Take a data backup. 2. Update GST Summary from Housekeeping.

Q: What version of government templates does BUSY support currently?

BUSY currently supports the i.e 1.9 and if it is showing 2.0 user need to rename it and try again to export file.

Q: How do I deactivate my GSTIN?

In BUSY we do not have the option for the deactivate GSTIN for that you need to consult to your CA or Accountant.

Q: How can I troubleshoot connectivity issues when I am unable to access the BUSY portal and keep getting timeouts?How can I troubleshoot and resolve performance issues with my BUSY software?

Check connnectivity issue: Step 1 : Check internet Step 2 : Clear cache Step 3 : Firewall Step 4 : Network issue

Q: I am unable to see the credit notes for unregistered suppliers in my GST return even though they are showing in the documents. How can I resolve this?

If the credit notes made to unregistered dealer below the amount of 2.5 lacs are visible in the B2C section of GSTR1.

Solutions to common issues related to Taxation — Gst E Returns.

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Step-by-step Answers

What are the different sections I can import from the CSV file?

the different sections can import from the CSV file is given below 
1.B2B, SEZ
2. B2C(small & large
3. CDNR 
4. HSN 
5. DOCUMENTS
6. MASTER

How long does it usually take to generate returns in BUSY?

Generally, It will take few minutes to generate GST return in BUSY but it is also depend on your data size as well

Is there any penalty or fine for filing a nil return?

For information on penalties or fines for filing a nil return, please contact your Chartered Accountant (CA) or consult the relevant tax authorities.

How can I locate the folder where GSTR- is stored?

To locate the folder where GSTR-1 is stored, you can select the path while you generate gstr 1 file as per your choice

Is the JSON file readable or only a machine file?

Directly you cant read json file but you can read through json viewer and you can use json file for upload gstr return.

HSN Summary taxable amount & GSTR1 taxable amount mismatch.

If HSN Summary taxable amount & GSTR1 taxable amount mismatch follow the below steps:
1. Take a data backup.
2. Update GST Summary from Housekeeping.

What version of government templates does BUSY support currently?

BUSY currently supports the i.e 1.9 and if it is showing 2.0 user need to rename it and try again to export file.

How do I deactivate my GSTIN?

In BUSY we do not have the option for the deactivate GSTIN for that you need to consult to your CA or Accountant.

How can I troubleshoot connectivity issues when I am unable to access the BUSY portal and keep getting timeouts?How can I troubleshoot and resolve performance issues with my BUSY software?

Check connnectivity issue:
 Step 1 : Check internet
 Step 2 : Clear cache
 Step 3 : Firewall
 Step 4 : Network issue

I am unable to see the credit notes for unregistered suppliers in my GST return even though they are showing in the documents. How can I resolve this?

If the credit notes made to unregistered dealer below the amount of 2.5 lacs are visible in the B2C section of GSTR1.

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