Frequently Asked Questions

Q: How can I file NIL returns or returns with no transactions?

For filling the NIL return you can contact to your CA or Accountant as from BUSY we upload data on portal only.

Q: How long does a typical direct upload take to process?

typical direct upload take to process taking long time because of large data or some possible errors in your data entries .

Q: Should I file returns for the current month or quarter?

we do not recommend file returns for the current month or quarter because there is added transaction during the month or quarter.

Q: How do I exclude e invoice data from GST Return?

You have to set Y on Skip E Invoices to exclude e invoice data while generating or uploading GSTR1 return from BUSY.

Q: Which GST returns are available in BUSY?

The GST returns available in BUSY is such as GST R1, GST R2, GST 3B, and GST 6 available for GST returns.

Q: While Uploading GSTR1 Error showing

Before uploading Gstr 1 check all possible error, check GSt audit Report,check hsn wise data and all hsn code should be correct.

Q: Why did I not receive an error message while filing GST returns for sales above five crores even if the HSN code was wrong?

When you direct upload GSTR1 return on portal then it will show error message if HSN Code is invalid or Blank.

Q: How do I validate my new password for gst portal using the OTP I received on gst portal?

To validate your new password for gst portal using the otp you received you can contact to GST portal support helpline

Q: How to ensure the correct version of the offline tool is downloaded in BUSY?

To confirm the correct offline utility in BUSY, verify that the version of your offline utility Excel file template is 1.9.

Q: The reports are not downloading from the GSTR portal. What could be the issue?

You need to concern on portal if you are not able to download any report or return from the GST portal.

Solutions to common issues related to Taxation — Gst E Returns.

Support

Step-by-step Answers

How can I file NIL returns or returns with no transactions?

For filling the NIL return you can contact to your CA or Accountant as from BUSY we upload data on portal only.

How long does a typical direct upload take to process?

typical direct upload take to process taking long time because of large data or some possible errors in your data entries .

Should I file returns for the current month or quarter?

we do not recommend file returns for the current month or quarter because there is added transaction during the month or quarter.

How do I exclude e invoice data from GST Return?

You have to set Y on Skip E Invoices to exclude e invoice data while generating or uploading GSTR1 return from BUSY.

Which GST returns are available in BUSY?

The GST returns available in BUSY is such as GST R1, GST R2, GST 3B, and GST 6 available for GST returns.

While Uploading GSTR1 Error showing

Before uploading Gstr 1 check all possible error, check GSt audit Report,check hsn wise data and all hsn code should be correct.

Why did I not receive an error message while filing GST returns for sales above five crores even if the HSN code was wrong?

When you direct upload GSTR1 return on portal then it will show error message if HSN Code is invalid or Blank.

How do I validate my new password for gst portal using the OTP I received on gst portal?

To validate your new password for gst portal using the otp you received you can contact to GST portal support helpline

How to ensure the correct version of the offline tool is downloaded in BUSY?

To confirm the correct offline utility in BUSY, verify that the version of your offline utility Excel file template is 1.9.

The reports are not downloading from the GSTR portal. What could be the issue?

You need to concern on portal if you are not able to download any report or return from the GST portal.

Trusted by Industry Leaders

Ready to scale your
business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial

No Credit Card Required