Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I delete/reset the file on BUSY before actual submission on GST portal?

Yes, you can delete or reset your return on the portal before submitting it, but you cannot do so from BUSY after uploading it.

What all Returns are included in your software? Is form IE available?

To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.

How do I revise returns if I missed reporting any transaction earlier?

Their is no such option available for revising the returns from BUSY. For revising the returns you need to consult your CA or accountant.

How can I generate reports faster than using the government template?

To expedite report generation compared to using the government template, you can opt for the JSON or CSV method for generating returns in BUSY.

How can I get my GST registration issues rectified?

There is no option in BUSY for Gst Registration so for resolving the issues regarding Gst Registration need to consult to CA or Accountant.

How to revise a filed GST return from BUSY?

BUSY doesn't have any option to revise a filed GST return. You may need to consult an accountant or a CA for further guidance.

What is the process for filing NIL returns?

Please contact your concern Charter accountant or tax professionals to seek guidance regarding Nil returns filing as no such provision is available in BUSY.

I want to file my GST returns but it is showing filing status as not filed. How can I get the filing status to show as filed after I have submitted the returns?

To update filing status follow steps:
Step 1 : Verify submission
Step 2 : Update filing status in BUSY
Step 3 : Save

What is the customer support number for the GST portal? I need to check with them on my GST filing status.

To contact to customer support of GST portal. Login to GST portal go to help and contact with them on GST customer support

Why is the GST number getting picked up from the main company instead of the Branch company during GST return filing?

You have to log in with branch user then it will pick Branch company gst number instead of your main company gst no
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