Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Should I ask my CA to file returns after getting reports from you?

Yes, you should ask your CA to file returns after getting reports from us.

Is there any alternate way to account for changes in filed GST returns?

No, there is no alternate way to account for changes in filed GST returns.

Which Excel version is supported for generating GSTR- file in BUSY?

MS office version 10 or above is required to generate GSTR1 file in BUSY.

What are the size restrictions and limitations for the JSON file?

There are no specific limitations regarding size or generation of JSON files in BUSY.

How can I customize the CSV file headers and layout

In BUSY, We cannot do any modification but In excel sheet edit it manually.

How to change authorized signatory for GST return filing?

BUSY does not have any option to change authorized signatory for GST return filing.

Is there an OTP feature in the software?

Yes, there is an OTP feature in the BUSY for GST for direct upload.

The template I downloaded has the wrong state name on it. How can I get the right template for my state?

You can download the correct template for your state from the government portal.

I need to file quarterly GST returns. Does BUSY provide any feature or reports to help with this?

Yes, BUSY provides features and reports to help with filing quarterly GST returns.

I have faced this issue before while generating GSTR- file. How to prevent it in the future?

Please provide more details about which error you are facing while generating GSTR1.
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