Frequently Asked Questions

Taxable values refer to the amounts on which GST is applicable. These are the values that are subject to GST and are used to calculate the tax amount.
 Non-taxable values are the amounts that are exempt from GST and do not contribute to the tax calculation. 
 It is important to correctly identify and separate taxable and non-taxable values in GST reports for accurate reporting and compliance with GST regulations.
 For viewing taxable and non-taxable value in gst reports need to follow below given steps.
 Step 1: Go to display menu and select gst register option.
 Step 2: In gst register then select sales register option from it.
 Step 3: After that you can use either filter option or summary on sale type.

To claim Input Tax Credit, You can follow the given steps are as under : 
 Step 1. Go to Transactions
 Step 2. Then click on GST Misc. Utilities
 Step 3. Select Monthly ITC Tagging as per 2A & 2B.
 Step 4. By clicking on Monthly ITC Tagging as per 2A and 2B
 Step 5. using of shortcut key F4 for change ITC claimed status and found status. 
 Step 6. Go to Display 
 Step 7. Select GST Report 
 Step 8. Click on GSTR 1\3B e-return and you can check ITC in All other ITC column.
 If still having same issue then you can contact us on our centerlized 24*7helpline
 number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in"

To claim Input Tax Credit, You can follow the given steps are as under : 
 Step 1. Go to Transactions
 Step 2. Then click on GST Misc. Utilities
 Step 3. Select Monthly ITC Tagging as per 2A & 2B.
 Step 4. By clicking on Monthly ITC Tagging as per 2A and 2B
 Step 5. using of shortcut key F4 for change ITC claimed status and found status. 
 Step 6. Go to Display 
 Step 7. Select GST Report 
 Step 8. Click on GSTR 1\3B e-return and you can check ITC in All other ITC column.
 If still having same issue then you can contact us on our centerlized 24*7helpline number i.e. 8282828282 or 011-40964096.
 You can also share your query on support@busy.in

You can download your GSTR 1 report in Excel format from BUSY as following below steps:
 Step 1:Open company in BUSY.
 Step 2: Go in transaction section.
 Step 3: Go in display section.
 Step 4: Then click on GST report.
 Step 5: Select GST returns.
 Step 6: Click on GSTR E return option.
 Step 7:Select report genreated basis as Plain Excel.
 Step 8:Mention information like ,Start Month,End Month,
 Step 9:Define a valid path for E return file.
 .Check possible error
 .i.g Error in transaction.
 .Error in HSN summary.
 .Error in document.
 Step 11: Proceed with plain excel.
 If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

The process of Purchase reconciling GSTR-2A in BUSY is, you can follow these steps:
 Step 1:Go to Transaction menu
 Step 2:Add purchase invoice and related to purchase all transactions.
 Step 3:Then Go Gst misc. utilities
 Step 4:click Download GSTR JSON Data
 Step 5:Then click Download GSTR2A
 Step 6:You will see a window with options to download month-wise. Click on Download for the specific month you want to download. After that, you will receive an OTP on your registered mobile number. Verify the OTP, and it will be downloaded.Make sure your gst portal user name should have mentioned in gst/vat to recieve otp.
 Step 7:Then you have to go Reconcile GSTR Data option
 Step 8:After clicking you can Reconcile GSTR2A Party wise or Voucher wise.

To create GST return through offline utility , you can follow the below steps:
 Step 1: First download offline utility from GST potal and exctract the files and install setup for offline tool
 Step 2: In BUSY go to display then GST returns and select the report you want to create file for 
 Step 3: Select option for Government template
 Step 4: Mention date range then mention folder in which template is present and mention one blank folder path to create e return file then proceed 
 Step 5: File with all details for e return will be created in the blank folder Mention that folder in offline utility 
 Step 6: Then create jason through utility and uploade on GST portal

The inconsistent behavior of file upload between different systems could be due to different reasons as mentioned below.
 1. Compatibility issues: you can check by set compatibility, drag uac down, set region and locale as united kindom from control panel.
 2. Network connectivity problems: Make sure you have a stable internet connection.
 3. Lower model: If you are using basic model you would not be able to access the direct upload option.
 4. Lower update: If you are using lower release in the other pc it can also create problem sometimes, make sure to have latest release of BUSY. 
 Note: It is recommended to ensure that both systems meet the necessary requirements and have stable internet connections to avoid such inconsistencies.

Steps to resolve the OTP generating error.
Step 1: Go to administration menu and select configuration option from it.
Step 2: Then select feature and option and select GST/VAT option.
Step 3: And make sure that GSTIN and GST user name of portal is mention in given fields.
Step 4: After that login your GST portal and Go to your Return dashboard.
Step 5: click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access. 
Step 6: And then select yes on enable API request and make sure to select 30 days duration from dropdown list. 
Step 7: Then Click on confirm button to save. Step 8: If still face the same problem can also contact on GST portal.

To prevent double counting of B2B (business-to-business) invoice data in GSTR-1 when using e-invoices, you should follow these steps:
 Step 1: Ensure that BUSY software is correctly integrated with the e-invoicing system
 Step 2: Before generating GSTR-1, review your sales and invoice data within your accounting software.
 Step 3: Your accounting software should have settings or configurations related to e-invoicing. Step 4: Before filing your GSTR-1 return, review the data within the GSTR-1 report generated by your accounting software. Step 5: Before filing, reconcile the data in your GSTR-1 with your sales and e-invoicing records. Step 6: Once you are confident that your GSTR-1 report accurately reflects your B2B invoice data processed through e-invoicing, you can proceed with filing it on the GST portal.

To generate quarterly GSTR3B return from BUSY, You need to follow these steps:
 Step 1: Open the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. 
 Step 3: Here, you can choose the Return Filling Freq. as Quarterly.
 Step 4: Next, open the Display menu and select GST Reports.
 Step 5: Choose GST Returns then GSTR3B eReturn and select Report to be generated type such as JSON, As per Govt. Template or Plain Excel
 Step 6: Enter the quarter range and press OK.
 Note: Please take latest backup of your data before making any changes.
 Yes, It is combine monthly return details.
 Further provide more details what issue you are facing while filing quarterly return.