Frequently Asked Questions

To file GSTR-1, follow these steps:
 1. Open the BUSY.
 2. Go to the display and click on gst reports option and then click on gst returns and press enter on GSTR1 eReturn
 3. Select the month for which you want to file the return.
 4. enable / disable the required option according to your requirment
 5. Specify the path for return file like JSON, XL, CSV.
 6. Check all possible error tabs and clear all errors if you found & then generate return file 
 7. Log in to the government portal for GST filing.
 8. Upload the GSTR-1 file on the portal.
 9. Review the filing details and submit the return.

To see section wise details in GSTR 1 report in BUSY you can follow the below steps:
 Step 1: Go to display then GST reports and select GST returns 
 Step 2: Select option GSTR1 and open report by mention desired date range
 Step 3: After opening report you can see different section in GSTR 1 
 Step 4: By selecting the section you can see the explaination for eligibility of transaction for the selected section below the report in Purple colour
 To check B2B sales in detail press enter on B2B section and list of traction will be shown with details like taxable amt , tax rate , tax amount etc.

Here are the steps for filing Gst Return : 
Step 1: Go to Display Menu 
Step 2: Click on Gst reports 
Step 3: Then click on Gst returns 
Step 4: Then click on gst e-return option
Step 5: select respective return then you will get 5 method to generate e-return i.e Direct upload, Json, Govt. Template, CSV, Plain excel 
Step 6: Here you are select particular return then generate it 
To print various statement like Balance sheet, P&L etc.
Step 1: Go to Print/Email/SMS menu
Step 2: Click on Final Results
Step 3: Then click on Balance Sheet or P&L 
Step 4: Then click on horizontal (standard)
Step 5: Then specify date range and print the respective report

If you are facing error messages while trying to upload the JSON file exported from BUSY then
 please follow these steps:
 Step 1: Check the error report and error message Read the error message carefully to understand 
 the specific issue and correct it.
 Step 2: Verify JSON file is exported with latest format of GSTR 1.
 Step 3: Make sure you are using the latest version of BUSY, as previous versions may have 
 bugs that have been fixed in the latest release. 
 
 If you encounter any issues, please don't hesitate to contact us at our centralized helpline number
 which is 8282828282, or send an email to support@busy.in

If you are want to manually edit or uplaod GSTR1 then please follow the steps given below :
 Step 1: Go to Display Menu 
 Step 2: Then click on Gst Report 
 Step 3: Then click on Gst Returns 
 Step 4: Go to the second panel of the e-return then select GSTR1 E-Return
 Step 5: You will get five different methods available to upload your return.
 Step 6: IF you want to direct upload from BUSY then you can click on Direct Upload or JSON method 
 Step 7: If you want to edit the return then you can export your GSTR1 data in Govt. Template, CSV or Plain Excel

To ensure accurate tax calculations in the software, you can follow these steps:
 Step 1 : Check the tax rates: Make sure that the tax rates entered in the software are correct and up to date.
 Step 2 : Verify tax categories: Ensure that the items or services you are selling are properly tagged with the correct tax categories in the software.
 Step 3 : Review invoice details: Double-check the invoice details, such as the taxable value and tax rates, to ensure they are entered accurately.
 Step 4 : Test with sample invoices: Create sample invoices and calculate the taxes manually to compare with the software's calculations. This will help identify any discrepancies.

Find out the steps to do if the error found in json file 
 You can generate Gtsr1 through csv 
 To generate CSV file of GSTR1 from BUSY you can follow these steps:
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Choose GST Return and then select GSTR1 eReturn.
 Step 3: Select CSV file then enter period and generate it.
 Step 4: Now, open the GST offline tool and enter the details such as GSTIN, Financial Year, Tax period, etc.
 Step 5: Import CSV files section wise and can view summary it will show the error 
 Step 6 : Then recity the error and then generate json

You can check in GST portal for guidelines for invoice numbering .
 To download GST reports in BUSY you can folllow the below steps:
 Step 1: In gst configuation of BUSY GST portal user name should be mentioned .
 Step 2: Go to transaction then click on GST misc. utilities and select download GSTR jason data
 Step 3: Select then GSTR report you want to download and select auto download 
 Step 4: Then can download data for all month by click on download option adter mention OTP received on registered mobile number 
 Note: Download data from portal is only available in Standard and enterprise model of BUSY.

Find out the steps to check if your gst data not showing in Gstr1 report
 Step 1: Your voucher is not entered with correct sale type. 
 Step 2: If you had enabled Skip in GST reports option in your sale type the also the voucher will not reflect in gst summary. 
 Step 3: If your accounting entry such as Credit notes without items, Registered expense entries are entered with not applicable gst nature. 
 Step 4: Also the voucher will not reflect if your CGST SGST lGST ledger are not properly created, like it should be tagged under group Duties and Taxes and tax type as CGST SGST IGST respectively.

To ensure that your input tax credit (ITC) gets updated correctly in your GST returns, you can follow these steps:
 Step 1 : Make sure that all your purchases and expenses are correctly recorded in BUSY, including the appropriate GST tax codes.
 Step 2 : Verify that the tax adjustment is showing correctly after entering the transactions. This will help ensure that the ITC amounts are being calculated accurately.
 Step 3 : Regularly reconcile your purchase ledger with your GST returns to identify any discrepancies or missing entries.
 Step 4 : If you notice any errors or missing ITC amounts, review the transactions and tax codes to ensure they are correctly tagged.