Frequently Asked Questions

Some of the common mistakes that can affect the GST returns generated from BUSY are:
 1. GST No. of party is incorrect or inactive.
 2. Sale / Purchase type is selected wrongly.
 3. Tax rate and HSN/SAC code in the item master is incorrect.
 4. ITC eligibility is selected wrong in purchase voucher.
 In BUSY you can also check the common mistakes report by using these steps:
 Step 1: Go to Display menu and click on GST Reports.
 Step 2: Select GST Audit Reports then click on Common Mistakes.
 Step 3: The report will show the common mistakes in account or item masters.

To Skip E invoices while generating JSON file for GSTR 1 e return have to follow below steps:
 Step 1:Go to Display, then click on GST Reports.
 Step 2: Under GST reports, Click on Gst Returns, there you will get the option GSTR 1 e return.
 Step 3: After clicking on GTSR 1 e return option, click on JSON option and make Yes to generate report.
 Step 4: Then Select the return period and then mark options accordingly.
 Step 5: Then make Y to Skip E invoices option
 Step 6: Then press OK and check the transaction error and then click on Proceed.

In BUSY, We have option that GSTR-1 can file through directly through BUSY on portal, JSON,CSV, As per Govt Template.
Pls Follow the Below the Steps:
Step 1: Display Menu
Step 2: Gst Reports
Step 3: Gst Returns
Step 4: GSTR-1 Ereturn
Step 5: Select option Direct - For direct upload on portal.
 JSON - Create JSON file and upload it on GST Portal.
 Govt. Template - Download template from Gst govt portal & specify path in BUSY then create JSON after uploading data on offline tool then on GST Portal.
 CSV - Download Offline tool from GST Govt portal then export CSV data in Excel and create JSON.

To check if the right HSN codes are entered for items in BUSY, you need to follow these steps:
 Step 1: Go to Transaction menu and click on GST Misc. Utilities.
 Step 2: Select Validate HSN Online then can choose either Single HSN or Multiple HSN.
 Step 3: You can validate HSN and check item has valid or invalid HSN codes.
 To generate GSTR1 report from BUSY, you need to follow these steps:
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Select GST Returns and select GSTR1 
 Step 3: Enter the period and open the report.

To rectify the issue of sales invoice details not appearing correctly in filed returns, you should check the following:
 1. Ensure that the invoice details are entered accurately in the BUSY.
 2. Verify that the tax calculations are correct for each invoice.
 3. Double-check if the invoices are properly mapped to the correct GST codes.
 4. Make sure that the invoices are included in the relevant sections (B2B or B2C) of the GST return.
 5. If necessary, update or renew your BUSY to the latest version.
 6. If the issue persists, contact customer support for further assistance in resolving the problem.

To reflect tax exemptipns properly in the software, you can try the following steps:
 
 Step 1 : Double-check the tax rates and calculations in the software to ensure they are accurate.
 Step 2 : Verify that the tax settings in the software match the tax regulations and requirements for your region.
 Step 3 : Compare the line items and amounts on the physical bill with the corresponding entries in the software to identify any discrepancies.
 Step 4 : If you find any errors or differences, correct them in the software by adjusting the tax amounts or updating the invoice details.

Steps to connect gst portal to BUSY.
Step 1:Go to administration menu and select configuration option.
Step 2:In configuration option select feature and option and click on GST/VAT.
Step 3:Navigate to the GSTIN and GST portal username field and make sure to mention correct details here.
Step 4:After that login your GST portal and Go to your Return dashboard.
Step 5:Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
Step 6:And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
Step 7:Then Click on confirm button to save.

We have made changes in GSTR 1 to see tax rate in HSN Summary,the new format of GSTR 1 Which is named 'GSTR -1 eReturn(w.e.f May 2021)' in BUSY Software has added and to see this for You need to follow some steps-
 Step 1: Go to Display and GST Reports.
 Step 2:Click on GST Return Report and then click on GST E-return.
 Step 3: After click on GST E-return select the Option GSTR -1 eReturn w.e.f May 2021 and generate return from this format and upload on portal and Make sure Hsn Summary should not be skip during generating GSTR 1.

If you are under composition dealer then you can generate GSTR4 ( Quaterly or Annual Return) by using these steps:
 Step 1: Go to the Display menu and select GST Reports.
 Step 2: Choose GST Return and then the return type you want to generate, such as GSTR4 eReturn (Quarterly Return) and GSTR4 eReturn(Annual Return).
 Step 3: Choose the report format you want to generate, such as JSON, As per Govt. Template or Plain Excel.
 Step 4: Now enter the period and can generate return file in the selected format.
 Step 5: You can view Form CMP-08 under the GST Returns tab.

If you file your GSTR1 data quarterly, you are classified as a quarterly filer. As a quarterly filer,
 you need to generate your GSTR1 on a quarterly basis. You only need to generate the Invoice Furnishing Facility 
 (IFF) during the first and second months of the quarter. IFF only includes B2B transactions and credit/debit notes 
 issued to registered persons. In the third month, you must generate GSTR1. GSTR1 will contain 
 all the data of that quarter, except B2B transactions of the first and second months. 
 So that's why you have to use Skip option while Generating GSTR1.