Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is the tax rate not showing in HSN Summary in GSTR ?

The tax rate may not be showing in HSN Summary in GSTR 1 Report due to using an older version of BUSY software .So updating the BUSY software Option will resolve the issue and the steps from which you can update your BUSY are -
Step 1: Go to Company menu and select Check BUSY Update.
Step 2: Select the path where you want to download the Product and statutory Update setup and then click on download.
Step 3: After download the setup Go to the specified downloaded path and install the Product and statutory setup .

Why are some purchase entries are in Missing GSTR b return?

If some purchase entries are missing in GSTR 3B return, check the possible reasons mentioned below:
1. If skip in gst reports option is enabled in purchase type master then gst amount not shown in report.
2. If skip in gst reports option is enabled in item master then gst amount also not shown in report
3. Vouchers should be properly tagged in the monthly ITC tagging report if checked GSTR 3B with pick relevant ITC from monthly ITC tagging. If monthly ITC tagging features are not used then it should be N while checking GST summary or GSTR 3B report.

How do I resolve issues in filing GST using BUSY?

To avoid error during gst return file from BUSY you can follow the steps. 
Step 1. Make sure your BUSY software is updated in latest release.
Step 2. Check your hsn code length in your BUSY data is according to your turnover or not.
Step 3. Check possible error at the time of return file then check error
If there is any voucher tax amount related issue then you can resave it.
Step 4. If you are using offline tool to file return then check it have to be updated in latest version.

What configuration is required to file GST returns in BUSY?

The configuration is required to file GST returns in BUSY,you can follow these Steps:
Step 1:You need to mention your GST number and Portal user name in the BUSY Accounitng Software,
Step 2:Go Administration menu,
Step 3:select Configuration,
Step 4:Select Features and Options,
Step 5:Click GST/VAT Tab,here you will have to mention your GST Number and Portal user name.
Step 6:Then give API Access to the Gst Portal,login Gst portal,then click the icon of profile then click manage API access then give access to 30 Days valid and confirm it,now you can genrate returns from BUSY Accounitng Software.

How do I resolve errors while generating GSTR- in BUSY?

To avoid error during gst return file from BUSY you can follow the steps. 
Step 1. Make sure your BUSY software is updated in latest release.
Step 2. Check your hsn code length in your BUSY data is according to your turnover or not.
Step 3. Check possible error at the time of return file then check error
If there is any voucher tax amount related issue then you can resave it.
Step 4. If you are using offline tool to file return then check it have to be updated in latest version.

How can I link invoices while filing GSTR-?

To link invoices while filing GSTR-1, only you need to enter the invoice details correctly like : item HSN code should be valid according to retrun and your turnover, tax rate of item should be specify in item master and according to party state and item tax rate sale type should be selected in sale and sale retrun vouchers while you adding Sale and Sale Retrun vouchers and the invoices details are automatic showing in GSTR1 report aacording to your entered vouchers you don't need to do some extra process to link or add invoice details in gstr1.

Can I view the generated GST return file in BUSY before uploading it to the portal?How do I get HSN code details when downloading GSTR returns in Excel from BUSY?

Yes, you can view the GST return report in BUSY before you generate the GST return file from it.
To generate the excel of GSTR1 to get HSN code details from BUSY, you need to follow these steps:
Step 1: Go to display menu and select GST reports option.
Step 2: Then select GST Returns option.
Step 3: Choose GSTR1 eReturn and select format plain excel.
Step 4: Then specify the period and check possible errors in the specified period.
Step 5: Now, click on proceed plain excel and report will show sheet of HSN Summary.

Do I need to have more than digit HSN code when creating invoices in BUSY if my turnover is over CR?

The requirement for a 4 digit or 6 digit HSN code depends on the annual turnover and the type of goods or services being supplied.
1.4 Digit HSN Code: For businesses with a turnover up to INR 5 crores, 4 digit HSN code might be sufficient. This is applicable for both goods and services.
2.6 Digit HSN Code: If the turnover exceeds the prescribed limit, businesses may be required to provide a 6-digit HSN code for goods and SAC for services.
Furthermore, you can seek guidance from a tax professional or a chartered accountant regarding the applicability of HSN codes.

How can I see Exempt or NR or ZR entries in tax Invoice Seperately in GSTR by using BUSY software?

To See Exempt or NR or ZR entries in tax Invoice Seperately in GSTR 1 by using BUSY software, there are some Steps and those are -
Step 1- Go to Display and Select GST Reports.
Step 2- After Select GST Report Click on GST Returns And Select GSTR 1 Return
Step 3- After Select GST Return specify the time period and also enable Option 'Show Exempt or NR or ZR entries in tax Invoice Seperately' By specify 'Y'.You could be able to see Exempt or NR or ZR entries in tax Invoice Seperately in GSTR 1.

I am facing issue in gstr filing from BUSY ? how can i export the data of gstr from BUSY

Find out the steps to Generate Gstr1 from BUSY 
Step 1 : Go to display
Step 2 : Then go to Gst reports
Step 3 : Then go to Gst returns
Step 4 : then go to gstr1 ereturn
Step 5 : Select the month which you are filing Gstr1 return
Step 6 : Select the filing mode like json or direct upload
Step 7 : check possible errors And generate report
Step 8 : And then if you generated report through json or csv mode then upload that file on GST portal
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