Frequently Asked Questions

If you are getting an error when using old templates in the new BUSY update, you should try downloading and using the latest version of the templates. For downloading the latest version of government template need to follow given steps.
 Step 1: Open your browser and search for gst.gov.in.
 Step 2: Go to download section and select offline tools option.
 Step 3: Then click on return offline tool and now you can see the offline tools version.
 Step 4: Now after downloading the latest version of offline tools check with generate GSTR1 or GSTR3B return again.

Because you have created GSTR file by enable the option "Treat taxable amount and tax amount as invoice value".
 Create GST file again:
 : As go in display section
 : Select GST return
 : Click on relevant GST E return.i.g.GSTR1,GSTR 2 
 : Define the return period.
 : In given configuration disable "Treat taxable amount and tax amount as invoice value".
 : Check all possible error.
 : Proceed and check.
 If Still the issue persists, contact to our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance you can also aail us on Support@busy.in

The purchase return is not showing up in the GSTR2 report in the BUSY for the following reasons:
 Step 1: You may have incorrectly selected the G.S.T Nature as a Debit Note issued against sale under Dr. Note (w/o items) or entered a Credit Note issued against sale as GST NATURE under Cr. Note(w/o items) voucher.
 To correct this, follow the steps given below:
 Step 1: Either select Cr. Note Received against purchase under the Dr. Note (w/o items) voucher or select Dr. Note received against purchase under the Cr. Note (w/o items) voucher.

The types of credit debit notes that get reflected in table 4B, 4C and 9B are as follows:
 Table 4B: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons without linking to original invoice1.
 Table 4C: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons with linking to original invoice.
 Table 9b - Credit/Debit Notes Registered displays debit credit notes, sales return and advance amount refunded to registered dealer Debit Credit note and also sale return and advance amount refunded against B2B transaction will be included in the section.

To adjust the input and output gst to get GSTR 3b updated, follow these steps:
Step 1: Go to Display section then click on GST summaries option.
Step 2: Now choose GST summary then specify data range and open the report
Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher.
Step 4: After making all the required entries, Your GST credit balance will be adjusted.

For Generating GSTR1 Quartely with skipping first two month B2B Transaction you have to follow 
 these steps:-
 Step 1: Go in Display Menu then click on GST Report option.
 Step 2: Click on the GSTR1 E-return option. The options for generating GSTR1 will appear (Direct Upload, JSON, 
 Microsoft Excel, Government Template). Use any of these options.
 Step 3: Define the date range of three months (quarterly).
 Step 4: In the same tab, there is an option of "Skip IFF (Invoice Furnishing Facility) invoices". You have to set
 "Skip two months" in front of it.

In the BUSY,you can manually enter invoices only, you need to go to the transaction menu and add sales, purchases, and other transactions.These invoices will be automatically populated in your GST Reports and returns,as GSTR3B Also.If still not showing figure in GSTR3B Report,may be it is possible that the figure for vouchers has not been updated, so you can Go to House keeping menu there is a option is Update voucher GST summary, After taking a backup, please run it, and your GST reports will be updated. Then check your GSTR3B Report the figures will be updtaed.

In BUSY, you can display HSN summary and Input tax credit in GSTR 9 , you need to follow the steps: 
 Step 1: Go to Display then click on GST Reports. 
 Step 2: Select the GST Return option. 
 Step 3: Click on GSTR-9 (Annual return) and specify the date range for the entire year. 
 Step 4: After clicking OK, the GSTR-9 return will open. 
 Step 5: Check table 6A which contains the details of ITC availed in GSTR 3B during the financial year and Table 17 and 18 For check HSN summary.

The types of credit debit notes that get reflected in table 4B, 4C and 9B are as follows:
 Table 4B: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons without linking to original invoice1.
 Table 4C: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons with linking to original invoice.
 Table 9b - Credit/Debit Notes Registered displays debit credit notes, sales return and advance amount refunded to registered dealer Debit Credit note and also sale return and advance amount refunded against B2B transaction will be included in the section.

To regenerate Json file in BUSY you can follow the below steps:
 Step 1: Go to display then GST reports and click on GST returns 
 Step 2: If you are uploading GSTR 1 select GSTR 1 option and select date range then open report 
 Step 3: Then check all section on etering in section and description of invalid data will be shown after correcting them 
 Step 4: Go to GSTR1 ereturn option and select json then mention path and generate file 
 Step 5: Then go to portal ad upload the regenerated file