Frequently Asked
Questions

Q: How do I re-generate and re-upload the corrected JSON file on the portal?

To regenerate Json file in BUSY you can follow the below steps: Step 1: Go to display then GST reports and click on GST returns Step 2: If you are uploading GSTR 1 select GSTR 1 option and select date range then open report Step 3: Then check all section on etering in section and description of invalid data will be shown after correcting them Step 4: Go to GSTR1 ereturn option and select json then mention path and generate file Step 5: Then go to portal ad upload the regenerated file

Q: why json file is not uploading after clear all possible errors?

here are some ways to check errors in uploading GST Return: 1: While generating a GST Return, you should check all possible error tabs first so that you can clear all errors and then proceed. 2: If the user is using the standard/enterprise model and if you are filling GSTR1, then the user can proceed with the direct upload option of BUSY. Because of direct upload, you can check through which error you are unable to upload GSTR1. 3: The user can check through offline tools of return after downloading the error file from the portal.

Q: How do I ensure proper data entry validation before generating GSTR-?

Here are some steps to help you validate your data effectively: Step 1: Double-check all transaction data entered into your software. Step 2: Regularly reconcile the data in your accounting software with the source documents, such as sales invoices, purchase invoices, and bank statements. Step 3: checks for valid GSTIN, tax rates, and other compliance requirements. Step 4: link your sales and purchase data directly with e-invoicing systems. Step 5: Compare the data in your GSTR-1 with your ledger accounts Step 6: Consult with a tax professional or CA who can provide guidance and validate your data.

Q: How to i get OTP to upload gstr from BUSY?

For getting OTP for filling GSTR1 from BUSY please follow the below steps: Step 1: Go to administration menu and then click on configuration Step 2: Features/option then click on gst/vat Setp 3: Enter then gstportal user name in same field and then save Step 4: Open gst portal click on view profile & then select manage API access enable for 30 days and confirm Now, when fill your GSTR1 through direc upload option then you will get OTP after enter the OTP then BUSY will upload your data on GST portal

Q: Unable to upload JSON file on portal, please help

here are some ways to check errors in uploading GST Return: 1: While generating a GST Return, you should check all possible error tabs first so that you can clear all errors and then proceed. 2: If the user is using the standard/enterprise model and if you are filling GSTR1, then the user can proceed with the direct upload option of BUSY. Because of direct upload, you can check through which error you are unable to upload GSTR1. 3: The user can check through offline tools of return after downloading the error file from the portal.

Q: Can I view the generated GST return file in BUSY before uploading it to the portal?How do I get HSN code details when downloading GSTR returns in Excel from BUSY?

Yes, you can view the GST return report in BUSY before you generate the GST return file from it. To generate the excel of GSTR1 to get HSN code details from BUSY, you need to follow these steps: Step 1: Go to display menu and select GST reports option. Step 2: Then select GST Returns option. Step 3: Choose GSTR1 eReturn and select format plain excel. Step 4: Then specify the period and check possible errors in the specified period. Step 5: Now, click on proceed plain excel and report will show sheet of HSN Summary.

Q: Do I need to have more than digit HSN code when creating invoices in BUSY if my turnover is over CR?

The requirement for a 4 digit or 6 digit HSN code depends on the annual turnover and the type of goods or services being supplied. 1.4 Digit HSN Code: For businesses with a turnover up to INR 5 crores, 4 digit HSN code might be sufficient. This is applicable for both goods and services. 2.6 Digit HSN Code: If the turnover exceeds the prescribed limit, businesses may be required to provide a 6-digit HSN code for goods and SAC for services. Furthermore, you can seek guidance from a tax professional or a chartered accountant regarding the applicability of HSN codes.

Q: How can I see Exempt or NR or ZR entries in tax Invoice Seperately in GSTR by using BUSY software?

To See Exempt or NR or ZR entries in tax Invoice Seperately in GSTR 1 by using BUSY software, there are some Steps and those are - Step 1- Go to Display and Select GST Reports. Step 2- After Select GST Report Click on GST Returns And Select GSTR 1 Return Step 3- After Select GST Return specify the time period and also enable Option 'Show Exempt or NR or ZR entries in tax Invoice Seperately' By specify 'Y'.You could be able to see Exempt or NR or ZR entries in tax Invoice Seperately in GSTR 1.

Q: I am facing issue in gstr filing from BUSY ? how can i export the data of gstr from BUSY

Find out the steps to Generate Gstr1 from BUSY Step 1 : Go to display Step 2 : Then go to Gst reports Step 3 : Then go to Gst returns Step 4 : then go to gstr1 ereturn Step 5 : Select the month which you are filing Gstr1 return Step 6 : Select the filing mode like json or direct upload Step 7 : check possible errors And generate report Step 8 : And then if you generated report through json or csv mode then upload that file on GST portal

Q: What should I do if I'm getting an error when using old templates in the new BUSY update?

If you are getting an error when using old templates in the new BUSY update, you should try downloading and using the latest version of the templates. For downloading the latest version of government template need to follow given steps. Step 1: Open your browser and search for gst.gov.in. Step 2: Go to download section and select offline tools option. Step 3: Then click on return offline tool and now you can see the offline tools version. Step 4: Now after downloading the latest version of offline tools check with generate GSTR1 or GSTR3B return again.

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How do I re-generate and re-upload the corrected JSON file on the portal?

To regenerate Json file in BUSY you can follow the below steps:
 Step 1: Go to display then GST reports and click on GST returns 
 Step 2: If you are uploading GSTR 1 select GSTR 1 option and select date range then open report 
 Step 3: Then check all section on etering in section and description of invalid data will be shown after correcting them 
 Step 4: Go to GSTR1 ereturn option and select json then mention path and generate file 
 Step 5: Then go to portal ad upload the regenerated file

why json file is not uploading after clear all possible errors?

here are some ways to check errors in uploading GST Return:
 1: While generating a GST Return, you should check all possible error tabs first so that you can clear all errors and then proceed.
 2: If the user is using the standard/enterprise model and if you are filling GSTR1, then the user can proceed with the direct upload option of BUSY. Because of direct upload, you can check through which error you are unable to upload GSTR1.
 3: The user can check through offline tools of return after downloading the error file from the portal.

How do I ensure proper data entry validation before generating GSTR-?

Here are some steps to help you validate your data effectively:
 Step 1: Double-check all transaction data entered into your software. Step 2: Regularly reconcile the data in your accounting software with the source documents, such as sales invoices, purchase invoices, and bank statements.
 Step 3: checks for valid GSTIN, tax rates, and other compliance requirements.
 Step 4: link your sales and purchase data directly with e-invoicing systems.
 Step 5: Compare the data in your GSTR-1 with your ledger accounts
 Step 6: Consult with a tax professional or CA who can provide guidance and validate your data.

How to i get OTP to upload gstr from BUSY?

For getting OTP for filling GSTR1 from BUSY please follow the below steps: 
 Step 1: Go to administration menu and then click on configuration 
 Step 2: Features/option then click on gst/vat 
 Setp 3: Enter then gstportal user name in same field and then save 
 Step 4: Open gst portal click on view profile & then select manage API access enable for 30 days and confirm 
 Now, when fill your GSTR1 through direc upload option then you will get OTP after enter the OTP then BUSY will upload your data on GST portal

Unable to upload JSON file on portal, please help

here are some ways to check errors in uploading GST Return:
 1: While generating a GST Return, you should check all possible error tabs first so that you can clear all errors and then proceed.
 2: If the user is using the standard/enterprise model and if you are filling GSTR1, then the user can proceed with the direct upload option of BUSY. Because of direct upload, you can check through which error you are unable to upload GSTR1.
 3: The user can check through offline tools of return after downloading the error file from the portal.

Can I view the generated GST return file in BUSY before uploading it to the portal?How do I get HSN code details when downloading GSTR returns in Excel from BUSY?

Yes, you can view the GST return report in BUSY before you generate the GST return file from it.
 To generate the excel of GSTR1 to get HSN code details from BUSY, you need to follow these steps:
 Step 1: Go to display menu and select GST reports option. 
 Step 2: Then select GST Returns option.
 Step 3: Choose GSTR1 eReturn and select format plain excel.
 Step 4: Then specify the period and check possible errors in the specified period.
 Step 5: Now, click on proceed plain excel and report will show sheet of HSN Summary.

Do I need to have more than digit HSN code when creating invoices in BUSY if my turnover is over CR?

The requirement for a 4 digit or 6 digit HSN code depends on the annual turnover and the type of goods or services being supplied.
1.4 Digit HSN Code: For businesses with a turnover up to INR 5 crores, 4 digit HSN code might be sufficient. This is applicable for both goods and services.
2.6 Digit HSN Code: If the turnover exceeds the prescribed limit, businesses may be required to provide a 6-digit HSN code for goods and SAC for services.
Furthermore, you can seek guidance from a tax professional or a chartered accountant regarding the applicability of HSN codes.

How can I see Exempt or NR or ZR entries in tax Invoice Seperately in GSTR by using BUSY software?

To See Exempt or NR or ZR entries in tax Invoice Seperately in GSTR 1 by using BUSY software, there are some Steps and those are -
 Step 1- Go to Display and Select GST Reports.
 Step 2- After Select GST Report Click on GST Returns And Select GSTR 1 Return
 Step 3- After Select GST Return specify the time period and also enable Option 'Show Exempt or NR or ZR entries in tax Invoice Seperately' By specify 'Y'.You could be able to see Exempt or NR or ZR entries in tax Invoice Seperately in GSTR 1.

I am facing issue in gstr filing from BUSY ? how can i export the data of gstr from BUSY

Find out the steps to Generate Gstr1 from BUSY 
 Step 1 : Go to display
 Step 2 : Then go to Gst reports
 Step 3 : Then go to Gst returns 
 Step 4 : then go to gstr1 ereturn
 Step 5 : Select the month which you are filing Gstr1 return
 Step 6 : Select the filing mode like json or direct upload 
 Step 7 : check possible errors And generate report 
 Step 8 : And then if you generated report through json or csv mode then upload that file on GST portal

What should I do if I'm getting an error when using old templates in the new BUSY update?

If you are getting an error when using old templates in the new BUSY update, you should try downloading and using the latest version of the templates. For downloading the latest version of government template need to follow given steps.
 Step 1: Open your browser and search for gst.gov.in.
 Step 2: Go to download section and select offline tools option.
 Step 3: Then click on return offline tool and now you can see the offline tools version.
 Step 4: Now after downloading the latest version of offline tools check with generate GSTR1 or GSTR3B return again.

Frequently AskedQuestions