Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

why json file is not uploading after clear all possible errors?

here are some ways to check errors in uploading GST Return:
1: While generating a GST Return, you should check all possible error tabs first so that you can clear all errors and then proceed.
2: If the user is using the standard/enterprise model and if you are filling GSTR1, then the user can proceed with the direct upload option of BUSY. Because of direct upload, you can check through which error you are unable to upload GSTR1.
3: The user can check through offline tools of return after downloading the error file from the portal.

How do I ensure proper data entry validation before generating GSTR-?

Here are some steps to help you validate your data effectively:
Step 1: Double-check all transaction data entered into your software. Step 2: Regularly reconcile the data in your accounting software with the source documents, such as sales invoices, purchase invoices, and bank statements.
Step 3: checks for valid GSTIN, tax rates, and other compliance requirements.
Step 4: link your sales and purchase data directly with e-invoicing systems.
Step 5: Compare the data in your GSTR-1 with your ledger accounts
Step 6: Consult with a tax professional or CA who can provide guidance and validate your data.

How to i get OTP to upload gstr from BUSY?

For getting OTP for filling GSTR1 from BUSY please follow the below steps: 
Step 1: Go to administration menu and then click on configuration
Step 2: Features/option then click on gst/vat
Setp 3: Enter then gstportal user name in same field and then save
Step 4: Open gst portal click on view profile & then select manage API access enable for 30 days and confirm
Now, when fill your GSTR1 through direc upload option then you will get OTP after enter the OTP then BUSY will upload your data on GST portal

Unable to upload JSON file on portal, please help

here are some ways to check errors in uploading GST Return:
1: While generating a GST Return, you should check all possible error tabs first so that you can clear all errors and then proceed.
2: If the user is using the standard/enterprise model and if you are filling GSTR1, then the user can proceed with the direct upload option of BUSY. Because of direct upload, you can check through which error you are unable to upload GSTR1.
3: The user can check through offline tools of return after downloading the error file from the portal.

My GST-B report is not auto-populating values even after I have entered purchases, sales etc. in the system. How can I get it to pull data from the entries I made?

If the GSTR3B report is not showing sales and purchase data then check the possible reasons:
1.Ensure about the data of sales and purchase is correctly entered in BUSY.
2.Confirm the tax category is defined in item master and also charges at billing.
3.If the option of pick relevant ITC from monthly Itc tagging is enable while open GSTR 3b report without using ITC tagging feature then the input data will appear blank. Disable the above optiona nd check.
4.Cross verify that Skip in GST report option must not disable in sales/purchase type and item master.

Why am I unable to download my GST return in Excel format from BUSY? What options do I have for exporting GST reports?

If you are unable to export your GST return in excel format the possible reasons of it as follows: 
1. Make sure you have the license version of excel
2. Make sure that you are using a upgraded version of excel
3. Make sure you are using latest version of BUSY software
4. If still same issue persist while exporting data in excel check the error and try to get this resolved accordingly
You have a multiple options to export gst reports such as CSV,JSON,EXCEL,Government template and Direct upload etc

What is the latest JSON file format accepted by the GST portal? Has there been any recent changes?

In BUSY you can create JSON file with latest format by following below stpes:
Step 1: Open your company in BUSY.
Step 2: Go in display section.
Step 3: Then click on GST report.
Step 4: Select GST returns option, w.e.f may 2021.
Step 5: Then Select report generate basis as JSON.
Step 6: Define the filling period.
Step 7: And check relevant configuration and define the file path where your file will be save after generate.
Make sure your BUSY is updated with latest release, so that you can file GST return with updated changes.

How should I proceed with the current month's return if I skipped previous months while filing GSTR-?

Find out the steps to file Gstr1 from BUSY
Step 1 : Go to display
Step 2 : Then go to Gst reports
Step 3 : Then go to Gst returns
Step 4 : then go to gstr1 ereturn
Step 5 : Select the month which you are filing Gstr1 return
Step 6 : Select the filing mode like json or direct upload
Step 7 : check possible errors And generate report
Step 8 : And then if you generated report through json or csv mode then upload that file on GST portal

How to file IFF monthly and what details does it capture in BUSY?

The IFF is the Invoice Furnishing Facility, a feature that allows quarterly GSTR-1 filers to upload their Business-to-business (B2B) invoices, Credit Note, Debit Note, etc every month.
To generate IFF from BUSY, you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then click on IFF( Invoice Furnishing Facility) eReturn.
Step 3: Choose the report format you want to generate, such as JSON or CSV File. You can also Direct Upload on portal.
Step 4: Now enter the period and proceed.

How to generate the JSON file for GSTR to upload from BUSY?

To generate GSTR1 Json file from BUSY, you need to follow the below steps:
Step 1: Go to display section then click on Gst reports menu
Step 2: Now Click on GST retuns then select the GSTR1 eReturn option
Step 3: Next, Select JSON format for generate GSTR 1 return
Step 4: Afterward, select the date range, verify the other details as per requirement, mention the e return file path and then press on Ok tab
Step 5: Check the possible errors related to Transaction , hsn summary and document summary.
Step 6: After rectify all the errors, Proceed With JSON option.
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