Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
Why is only the taxable value getting reflected in the GST return form generated through BUSY?
Because you have created GSTR file by enable the option "Treat taxable amount and tax amount as invoice value".
Create GST file again:
: As go in display section
: Select GST return
: Click on relevant GST E return.i.g.GSTR1,GSTR 2
: Define the return period.
: In given configuration disable "Treat taxable amount and tax amount as invoice value".
: Check all possible error.
: Proceed and check.
If Still the issue persists, contact to our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance you can also aail us on Support@busy.in
My purchase return is not reflecting in the GSTR Report in BUSY. What should I do?
The purchase return is not showing up in the GSTR2 report in the BUSY for the following reasons:
Step 1: You may have incorrectly selected the G.S.T Nature as a Debit Note issued against sale under Dr. Note (w/o items) or entered a Credit Note issued against sale as GST NATURE under Cr. Note(w/o items) voucher.
To correct this, follow the steps given below:
Step 1: Either select Cr. Note Received against purchase under the Dr. Note (w/o items) voucher or select Dr. Note received against purchase under the Cr. Note (w/o items) voucher.
Which invoices belongs to credit/debit notes to be reflected in tables B, C and B?
The types of credit debit notes that get reflected in table 4B, 4C and 9B are as follows:
Table 4B: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons without linking to original invoice1.
Table 4C: Credit/Debit notes issued in respect of taxable outward supplies made to registered persons with linking to original invoice.
Table 9b - Credit/Debit Notes Registered displays debit credit notes, sales return and advance amount refunded to registered dealer Debit Credit note and also sale return and advance amount refunded against B2B transaction will be included in the section.
How do I properly transfer input to output in BUSY to get my B updated?
To adjust the input and output gst to get GSTR 3b updated, follow these steps:
Step 1: Go to Display section then click on GST summaries option.
Step 2: Now choose GST summary then specify data range and open the report
Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher.
Step 4: After making all the required entries, Your GST credit balance will be adjusted.
My GST-B report is not auto-populating values even after I have entered purchases, sales etc. in the system. How can I get it to pull data from the entries I made?
If the GSTR3B report is not showing sales and purchase data then check the possible reasons:
1.Ensure about the data of sales and purchase is correctly entered in BUSY.
2.Confirm the tax category is defined in item master and also charges at billing.
3.If the option of pick relevant ITC from monthly Itc tagging is enable while open GSTR 3b report without using ITC tagging feature then the input data will appear blank. Disable the above optiona nd check.
4.Cross verify that Skip in GST report option must not disable in sales/purchase type and item master.
Why am I unable to download my GST return in Excel format from BUSY? What options do I have for exporting GST reports?
If you are unable to export your GST return in excel format the possible reasons of it as follows:
1. Make sure you have the license version of excel
2. Make sure that you are using a upgraded version of excel
3. Make sure you are using latest version of BUSY software
4. If still same issue persist while exporting data in excel check the error and try to get this resolved accordingly
You have a multiple options to export gst reports such as CSV,JSON,EXCEL,Government template and Direct upload etc
What is the latest JSON file format accepted by the GST portal? Has there been any recent changes?
In BUSY you can create JSON file with latest format by following below stpes:
Step 1: Open your company in BUSY.
Step 2: Go in display section.
Step 3: Then click on GST report.
Step 4: Select GST returns option, w.e.f may 2021.
Step 5: Then Select report generate basis as JSON.
Step 6: Define the filling period.
Step 7: And check relevant configuration and define the file path where your file will be save after generate.
Make sure your BUSY is updated with latest release, so that you can file GST return with updated changes.
How should I proceed with the current month's return if I skipped previous months while filing GSTR-?
Find out the steps to file Gstr1 from BUSY
Step 1 : Go to display
Step 2 : Then go to Gst reports
Step 3 : Then go to Gst returns
Step 4 : then go to gstr1 ereturn
Step 5 : Select the month which you are filing Gstr1 return
Step 6 : Select the filing mode like json or direct upload
Step 7 : check possible errors And generate report
Step 8 : And then if you generated report through json or csv mode then upload that file on GST portal
How to file IFF monthly and what details does it capture in BUSY?
The IFF is the Invoice Furnishing Facility, a feature that allows quarterly GSTR-1 filers to upload their Business-to-business (B2B) invoices, Credit Note, Debit Note, etc every month.
To generate IFF from BUSY, you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then click on IFF( Invoice Furnishing Facility) eReturn.
Step 3: Choose the report format you want to generate, such as JSON or CSV File. You can also Direct Upload on portal.
Step 4: Now enter the period and proceed.
How to generate the JSON file for GSTR to upload from BUSY?
To generate GSTR1 Json file from BUSY, you need to follow the below steps:
Step 1: Go to display section then click on Gst reports menu
Step 2: Now Click on GST retuns then select the GSTR1 eReturn option
Step 3: Next, Select JSON format for generate GSTR 1 return
Step 4: Afterward, select the date range, verify the other details as per requirement, mention the e return file path and then press on Ok tab
Step 5: Check the possible errors related to Transaction , hsn summary and document summary.
Step 6: After rectify all the errors, Proceed With JSON option.