Frequently Asked Questions

You can use both option as per your requirement process to generate json or upload file on portal is given below.
 Steps to generate json or upload file from BUSY to upload it on government portal.
 Step 1:Go to display menu and select GST reports option.
 Step 2:Then select GST Returns option.
 Step 3:After that select the GST return which you want to export in json or upload on portal.
 Step 4:Then specify the period and check possible errors in the specified period.
 Step 5:Lastly click on proceed with json or direct upload.

To upload sale and sale return invoices directly from BUSY with creating e invoice , you can follow the below steps:
 Step 1: In gst configuation of BUSY GST portal user name should be mentioned .
 Step 2: Go to dispaly then select GST reports then click on GST returns 
 Step 3: Select GSTR 1 ereturn option and select direct upload 
 Step 4: Then mention date range and check errors then upload data directly from BUSY to GST portal
 Note: Direct upload option is only available in standard and enterprise model.

For validating or verify the hsn code in bulk for GSTR return upload need to follow below given steps
 Step 1:Go to transactions menu and select GST misc. utilities.
 Step 2:After that select validate hsn online.
 Step 3:Next hsn validation window will open and from their you need to specify options for load hsn data.
 Step 4:Then click on load data button.
 Step 5:Lastly after loading process complete, click on validate button.
 In BUSY we cannot reset uploaded data, for resetting the uploaded data need to do it manually on GST Portal.

The GSTR-1 summary amounts in BUSY may be different from your books due to various reasons such as 
 Step 1: incorrect data entry, missing invoices, or errors in calculations.
 Step 2 : To resolve this, you can cross-verify the invoice totals and HSN summary amounts in BUSY with your books. 
 Step 3 : Make necessary adjustments to align the amounts and ensure all invoices are included in GSTR-1.
 Step 4: Additionally, you can generate the GST Reconciliation report in BUSY to identify and rectify any differences between the software and your books.

If your voucher number are enabled but you still can not upload GSTR 1 then please follow the given 
 Steps
 Step 1: Ensure that there are no duplicate voucher numbers.
 Step 2: Voucher numbers should not exceed 16 characters.
 Step 3: Ensure that your internet is connected.
 Step 4: Please check the error reports before uploading. If you encounter an error correct it and
 then proceed with the upload.
 If Still having any issue then you can contact us on our centralized help line number i.e 8282828282 or mail
 at support@busy.in

For adding the GSTIN number in the party master you need to follow below mentioned steps.
 Step 1: Go to administration menu and select the masters option.
 Step 2: In masters option select account and then select modify or add options according to the need.
 Step 3: Add or modify account window will appear then search in the left hand side GSTIN field and mention GSTIN in the given field.
 Step 4: Then click on validate option to verifiy the GSTIN on portal and lastly click on save button to save the master.

In BUSY, We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
 Pls Follow the Below Steps :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then GST / VAT
 Step 5: Mention the GST Portal user name
 Step 6: Click on Display Menu
 Step 7: Then Gst Reports
 Step 8: Then Gst Returns
 Step 9: Then GSTR 1 Ereturn
 Step 10: Click on Direct Upload

In BUSY, We can upload GSTR 1 ereturn directly to the GST Portal.We need to enable the API Access from GST Portal. Then mention the GST portal username in the BUSY.
 Pls Follow the Below Steps :
 Step 1: Click on Administration
 Step 2: Then Configuration
 Step 3: Then Features and Options
 Step 4: Then GST / VAT
 Step 5: Mention the GST Portal user name
 Step 6: Click on Display Menu
 Step 7: Then Gst Reports
 Step 8: Then Gst Returns
 Step 9: Then GSTR 1 Ereturn
 Step 10: Click on Direct Upload

If you are having issue of exporting empty JSON then please follow the given steps
 Step 1: Check you have entered the correct start and ending date.
 Step 2: Make sure you have selected the correct options and filters while exporting the JSON file.
 Step 3: Verify that you have the latest version of BUSY installed.
 Step 4: Attempt to resolve the issue by regenerating the JSON.
 If you encounter any issues, please don't hesitate to contact us at our centralized helpline number
 which is 8282828282, or send an email to support@busy.in

To claim a refund on exports made under LUT (Letter of Undertaking) without paying IGST (Integrated Goods and Services Tax), you need to follow the procedure outlined by the GST authorities. This typically involves filing the necessary documents and forms, such as the shipping bill, export invoice, and relevant declarations, with the GST department. The refund can be claimed through the GST portal by providing the required details and supporting documents. It is advisable to consult with a tax professional or refer to the official GST guidelines for specific instructions on claiming the refund.