Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
How to Upload nil transactions GSTR- return ?
To record & report transactions that are nil rated for GST, you need to do the following steps in BUSY:
Step 1: When creating invoices, select the sale type as I/GST-Nil Rated or L/GST-Nil Rated, depending on whether it is inter-state or intra-state.
Step 2: In the item master, select the tax category as Nil Rated for the items that are exempt from GST.
Step 3: When generating the GSTR1 return, choose Y for the option Show Exempt/NR/ZR Entries in Taxable Invoice separately?. This will show you the nil rated transactions in the report.
Can you guide me on how to generate and download GSTR eReturns from BUSY?
Yes, we can guide you how to generate and download GSTR eReturns from BUSY. To do this you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
Step 4: Now enter the period and can generate the selected return as per the selected format.
How can I take reports from BUSY once file is uploaded to GST?
To take the reports from BUSY once file is uploaded to GST portal :
1. Go to Display
2. Then click on GST Report
3. Select GST return which you have uploaded on portal.
4. Now you can select Date range of return
5. Here you can see your report accordinly.
Important Note : Once you have filled return,it cannot be changed.
If still having same issue then you can contact us on our centerlized 24*7helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
Do I need to generate a separate GSTR- file for each month?
It depends on whether you are a monthly or a quarterly filer of Form GSTR-1.
If you are a monthly filer, then you need to generate and file a separate GSTR-1 file for each month by the 11th of the succeeding month.
If you are a quarterly filer, then you need to generate and file a single GSTR-1 file for each quarter by the 13th of the month following the quarter1. However, you can also use the Invoice Furnishing Facility (IFF) to upload your B2B invoices and credit/debit notes on a monthly basis.
How to enter GST login credentials and OTP for GSTR- upload?
Here are the process of GSTR1 direct upload in BUSY :
Step 1: Go to Administration Menu
Step 2: Click on Configuration
Step 3: Then click on Feature and option
Step 4: Then click on Gst/Vat feature and mention correct GSTIN and Gst portal username tehn save the configuration
Step 5: Then go to display Menu
Step 6: Then click on Gst reprots
Step 7: Click on Gst Returns
Step 8: then click on GSTR1 E- return then select direct upload and proceed to generate return
How do I resolve errors while filing GST returns in BUSY?
To avoid error during gst return file from BUSY you can follow the steps.
Step 1. Make sure your BUSY software is updated in latest release.
Step 2. Check your hsn code length in your BUSY data is according to your turnover or not.
Step 3. Check possible error at the time of return file then check error
If there is any voucher tax amount related issue then you can resave it.
Step 4. If you are using offline tool to file return then check it have to be updated in latest version.
Is it possible to directly file the GSTR- on the online portal without using offline tools? If yes, what is the process?
Yes, It is possible to directly upload the file of GSTR-1 on the GST portal. You can direct upload GSTR 1 ereturn and create JSON file from BUSY.
Follow the below steps to File GSTR-1 ereturnStep 1 Go to the Display menu and click on GST Report
Step 2 GST Return GSTR 1 EReturn
Step 3 Click on Direct Upload
Step 4 Select the Date Range and Check possible error
Step 5 After removing All errors proceed to direct upload
Step 6 Login to GST Portal & File Return
The reports from BUSY do not match my books for GST return filing. How can I get accurate reports for filing returns?
If the reports is not matching with the GST reports of sales and purchase.
Pls follow the below steps.
Step 1: Check the GST audit report of reconcile account and GST. This report should come blank if your data is correct and properly matched but if some entries are showing then you need to correct it after data backup.
Step 2: If still same issue then you need to check in the short range, you will get a particular date after that correct th voucher from which mismatch is coming in the report.
My GST returns generated from BUSY are not getting uploaded to the GSTN portal. What should I do?
If your GST returns generated from BUSY are not getting uploaded to the GST portal, you can try these troubleshooting steps:
Step 1: Check the error report before generating or uploading GSTR1 from BUSY.
Step 2: If you are uploading GSTR3B then check if there is no negative values exists in it.
Step 3: Make sure you are using the latest version of BUSY to get the latest GST return template.
Step 4: You need to check GSTIN of parties if you are uploading GSTR1.
These are some common issue with troubleshootin steps.
My GST return is showing an incorrect tax liability amount. What do I need to check?
If your GST return is showing an incorrect tax liability amount then please follow the
given steps
Step 1: Review your sales invoices to ensure that the tax rates and amounts are
entered and reflecting correctly.
Step 2: Make sure you have posted consolidate voucher of the rcm entery to reflect
correctly in the return.
Step 3: Make sure that all relevant transactions are reflecting in the return.
Step 4: Make sure you have entered correct start date and end date or correct month
and enable correct desired option before filing.