Frequently Asked Questions

If your cedit note is not reflecting in your GSTR 1 then please follow the given step.
 Step 1: Ensure credit note or debit note must be related to sale. 
 Step 2: For verifiy this you will open the particular note and will check the field of the GST nature.
 Step 3: Check it is against sale or purchase if it is against sale then it will reflect.
 If Still having any issue then you can contact us on our centralized help line number i.e 8282828282 or mail
 at support@busy.in

having trouble understanding where GST tax amounts are going in BUSY then follow some reports 
1. go to the GST reports under display menu
2. open GST reports there you can find multiple GST reports for your GST tax amount references.
3. GST summaries, GST returns, GST registers and other reports 
4. you can open any report and mentioned date period or month period and check your GST tax amount bifurcation 
5. you can also check duties and taxes group under balance sheet there you can also check GST breakup in CGST, SGST and IGST.

If you generate the excel of GSTR1 but in that not showing the HSN Summary, B2B or B2C details, then you can check below steps:
 Step 1: Make sure you have not selected Yes on Skip HSN Summary option when generating the GSTR1 excel.
 Step 2: Make sure you have selected the correct period for generating the GSTR1 excel.
 Step 3: Make sure you have categorized your parties correctly by their type of dealer, either registered or unregistered, as this will determine whether the data will appear in the B2B or B2C section.

Yes, you can go through the document that available in BUSY related to gst content 
 Step 1: Open company 
 Step 2: Go to Help Menu 
 Step 3: Click on Help content for gst option
 Step 4: Here you can check vedios and documentation related to Gst content and also given document how to upload gstr1 from BUSY 
 If gst summary is showing incorrect amount then on enter the sepecific gst amount field in gst summary report and change sale/purchase type in invoices then save the voucher

If you get proceed with error message after uploading the return on the portal, you need to follow these steps to fix it:
 Step 1: Download the error report from the portal and open it in the GST offline tool. This will show you the details of the error and the affected invoices.
 Step 2: Correct the error in BUSY and generate the return file again. Make sure that the data is accurate and complete.
 Step 3: Upload the new return file on the portal and check if the error is resolved.

Find out the steps to check invalid entries and fix errors at the time of generating gstr1 
 Step 1 : Go to gstr1 e return option
 Step 2 : Then select the method to generate gstr1 
 Step 3 : Then before generating return select the option check possible errors
 Step4 : Then check error in transaction
 Step 5 : Then check error in hsn wise summary
 Step 6 : Then check error in document summary
 Step 7 : Then rectify all the error showing in that reports then generate return

To revise previous year's GST returns in the software to account for late filed bills, you can follow these steps:
 Step 1. Open the BUSY and go to the GST module.
 Step 2. Select the option to revise the GST returns.
 Step 3. Choose the relevant tax period for which you want to revise the returns.
 Step 4. Make the necessary changes to include the late filed bills.
 Step 5. Generate the revised GST return file in the required format.
 Step 6. Upload the revised file to the GST portal for filing.

If you want to exclude the Document Number Summary in GSTR1 in BUSY, follow these steps: 
 Step 1 : Go to the Display Menu. 
 Step 2 : Under GST Reports, select GST Returns and then choose GSTR1 returns. 
 Step 3 : Select your Return Period and other relevant options. 
 Step 4 : In this menu, you will find an option to Skip Document Summary. Set this option to 'N'. 
 Step 5 : Execute the report, and now you will get the report without the Document Number Summary.

for upload e-invoices to resolved portal data differences we need to ensure that when we upload GSTR1 data directly from BUSY or through the JSON file and when we generate report for e-return filing there is option called skip e-invoices so keep N in there and then upload GSTR1 data directly from BUSY or through the JSON file OR if you already data upload and data diffrenece show in portral then you can reset uploaded data in GST portal and again upload GSTR1 data directly from BUSY or through the JSON file

There are the process to file quarterly returns in BUSY : 
 Step 1. Go to Administration 
 Step 2. Then click on Configuration 
 Step 3. Select Feature and options 
 Step 4. Then click on GST\VAT 
 Step 5. Change the status of Return Filling Frequency as Quaterly. 
 Step 6. Then go to Display 
 Step 7. Select GST reports 
 Step 8. Then click on GST return 
 Step 9. Select E-return which you wants to generated from BUSY. 
 Step 10. Mention Quater for Filling the e-return.