Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Do I need to generate a separate GSTR- file for each month?

It depends on whether you are a monthly or a quarterly filer of Form GSTR-1.
If you are a monthly filer, then you need to generate and file a separate GSTR-1 file for each month by the 11th of the succeeding month.
If you are a quarterly filer, then you need to generate and file a single GSTR-1 file for each quarter by the 13th of the month following the quarter1. However, you can also use the Invoice Furnishing Facility (IFF) to upload your B2B invoices and credit/debit notes on a monthly basis.

How to enter GST login credentials and OTP for GSTR- upload?

Here are the process of GSTR1 direct upload in BUSY :
Step 1: Go to Administration Menu
Step 2: Click on Configuration
Step 3: Then click on Feature and option
Step 4: Then click on Gst/Vat feature and mention correct GSTIN and Gst portal username tehn save the configuration
Step 5: Then go to display Menu
Step 6: Then click on Gst reprots
Step 7: Click on Gst Returns
Step 8: then click on GSTR1 E- return then select direct upload and proceed to generate return

How do I resolve errors while filing GST returns in BUSY?

To avoid error during gst return file from BUSY you can follow the steps.
Step 1. Make sure your BUSY software is updated in latest release.
Step 2. Check your hsn code length in your BUSY data is according to your turnover or not.
Step 3. Check possible error at the time of return file then check error
If there is any voucher tax amount related issue then you can resave it.
Step 4. If you are using offline tool to file return then check it have to be updated in latest version.

Is there any documentation available on how to upload GSTR- using BUSY software?How do I correct GST tax rates in invoices if the summary is showing incorrect amounts?

Yes, you can go through the document that available in BUSY related to gst content 
Step 1: Open company
Step 2: Go to Help Menu
Step 3: Click on Help content for gst option
Step 4: Here you can check vedios and documentation related to Gst content and also given document how to upload gstr1 from BUSY
If gst summary is showing incorrect amount then on enter the sepecific gst amount field in gst summary report and change sale/purchase type in invoices then save the voucher

I am getting an error while uploading GST return file generated from BUSY. The error report shows "proceed with error". How should I resolve this error?

If you get proceed with error message after uploading the return on the portal, you need to follow these steps to fix it:
Step 1: Download the error report from the portal and open it in the GST offline tool. This will show you the details of the error and the affected invoices.
Step 2: Correct the error in BUSY and generate the return file again. Make sure that the data is accurate and complete.
Step 3: Upload the new return file on the portal and check if the error is resolved.

Where in BUSY's interface can I view invalid entries and fix errors at the time of generating gstr ?

Find out the steps to check invalid entries and fix errors at the time of generating gstr1 
Step 1 : Go to gstr1 e return option
Step 2 : Then select the method to generate gstr1
Step 3 : Then before generating return select the option check possible errors
Step4 : Then check error in transaction
Step 5 : Then check error in hsn wise summary
Step 6 : Then check error in document summary
Step 7 : Then rectify all the error showing in that reports then generate return

How can I revise previous year's GST returns in the software to account for late filed bills?

To revise previous year's GST returns in the software to account for late filed bills, you can follow these steps:
Step 1. Open the BUSY and go to the GST module.
Step 2. Select the option to revise the GST returns.
Step 3. Choose the relevant tax period for which you want to revise the returns.
Step 4. Make the necessary changes to include the late filed bills.
Step 5. Generate the revised GST return file in the required format.
Step 6. Upload the revised file to the GST portal for filing.

Why am I unable to see the document numbers summary for my returns in BUSY?

If you want to exclude the Document Number Summary in GSTR1 in BUSY, follow these steps: 
Step 1 : Go to the Display Menu.
Step 2 : Under GST Reports, select GST Returns and then choose GSTR1 returns.
Step 3 : Select your Return Period and other relevant options.
Step 4 : In this menu, you will find an option to Skip Document Summary. Set this option to 'N'.
Step 5 : Execute the report, and now you will get the report without the Document Number Summary.

How can I upload missing e-invoices to resolve portal data differences?.

for upload e-invoices to resolved portal data differences we need to ensure that when we upload GSTR1 data directly from BUSY or through the JSON file and when we generate report for e-return filing there is option called skip e-invoices so keep N in there and then upload GSTR1 data directly from BUSY or through the JSON file OR if you already data upload and data diffrenece show in portral then you can reset uploaded data in GST portal and again upload GSTR1 data directly from BUSY or through the JSON file

What is the step-by-step process to file quarterly returns on BUSY?

There are the process to file quarterly returns in BUSY : 
Step 1. Go to Administration
Step 2. Then click on Configuration
Step 3. Select Feature and options
Step 4. Then click on GST\VAT
Step 5. Change the status of Return Filling Frequency as Quaterly.
Step 6. Then go to Display
Step 7. Select GST reports
Step 8. Then click on GST return
Step 9. Select E-return which you wants to generated from BUSY.
Step 10. Mention Quater for Filling the e-return.
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