Frequently Asked Questions

To troubleshoot errors in invoice uploaded for gst return through BUSY you can follow these steps:
Step 1: Check for duplicate invoice numbers and ensure each invoice has a unique bill number
Step 1: Verify that all invoice details, such as party information and item details, are accurately entered.
Step 3: make sure BUSY current version is installed in your system
Step 4: Check all the error like-error in hsn summary,error in transaction and error in document summary and also check gst audit report under gst reports tab in display menu

If the GSTR-3B report shows a blank report, then ensure the entries exist in BUSY or not. Further, if the purchase, purchase return and credit or debit note against purchase is not displaying in GSTR 3b, follow these steps:
 Step 1: Go to Display section then click on GST report.
 Step 2: Choose the GST return then click on GSTR 3b report.
 Step 3: Mention the date range and specify Y to disable the Pick relevant ITC from monthly ITC tagging and then check the report.

To download the error report after uploading your JSON file, you need to follow the below steps:
Step 1: First, re-upload it and check the error.
Step 2: Download the error report.
Step 3: Then download the offline tool through the GST portal and install it.
Step 4: Open the offline tool, then select the option to open the downloaded error file from the GST portal.
Step 5: Choose the file to upload, select the file, and open it.
Step 6: You will find the error; correct it in BUSY and re-upload.

1: While generating GSTR1 JSON kindly check all possible erros tabs which BUSY provide you before generating GST eRetrun so that you can clear your retruns all possbile errors as showing in possible errors tabs you have covered almost all the errors of GST Return
 2: Check your hsn code length. make sure that your hsn code lengh entered according to your turnover 
 3: Make sure you are using latest release of BUSY as new changes related GST will shown in new release of BUSY

You can create the JSON file of GSTR-1 from BUSY by following these steps:
 Step 1: Go to the Display menu and click on GST Reports and then GST Returns.
 Step 2: Select GSTR-1 eReturn and choose JSON.
 Step 3: Enter the date range for the report and select the options that suit your requirements.
 Step 4: Specify the eReturn File Path where you want to save the file and click OK.
 Step 5: You can check for any errors before clicking on Proceed with JSON.

Please specify the method which you are using to file or upload so that accordingly i 
 can further it seem you are asking reqired details for direct GSTR 1 filing then 
 please follow the given steps
 Step 1: BUSY License Subscription must be active.
 Step 2: User name of the portal must be configured in GST VAT option.
 Step 3: BUSY must have admin right and full security rights.
 Step 3: API access for the GSTIN must be enalbled from the GST portal.

These are the procedure to generate GSTR1 Return in BUSY:
 Step 1: Go to Display Menu 
 Step 2: Click on Gst reports 
 Step 3: Then click on Gst Return option 
 Step 4: Then click on GSTR1 E-Return section, you will get 5 method to generate GSTR1 return as Direct upload, JSON, CSV, Govt. Template, Plain Excel 
 Step 5: Select the respective method to generate Gstr1 then check error if any and remove it 
 Step 6: Afterward, proceed to generate Return

Please follow the below steps for creating json file :
 Step 1: Go to dispaly menu
 Step 2: Gst reports and then select Gst return
 Step 3: Select Gst e-return and then select retrun format Json
 Step 4: Select month/enter the date of filling and specify the valid path (location) for generating JSON file
 Step 5: Check all possible error tabs and clear all errors if you found and then proceed 
 Step 6: then you can uplaod your json file after login your GST Portal

To generate GSTR1 in CSV file from BUSY, follow below steps:
Step1: Go to display menu and then click on gst reports
Step2: Then click on gst return option and select gstr1 e-return option 
Step3: Now select CSV option and specify starting date and ending date and specify e-return file path in which you want to generate file and then press Ok
Step4: After that check the possible errors in transactions, hsn summary and ducument summary, If you do not find any error then click on proceed with CSV.

Find out the steps to check status of uploaded Gstr1 
 Step 1 : Go to transactions option 
 Step 2 : Then go to Gst misc option
 Step 3 : Then go to check party return filing status option
 Step 4 : then select self option 
 Step 5 :Then select check from gst portal option 
 Step 6 : Select financial year and report to be generated for Gstr1 
 Step 7 : Then you can check your gst return status and filed date