Frequently Asked Questions

If you want to upload changes for the month of june then please follow the given steps
 Step 1: If you want to upload the changes after filing then please coordinate to CA or 
 or accountant to know how to update changes on portal after filed.
 Step 2: If you want to upload changes before filing then reset the uploaded file from 
 GST portal and re upload data with changes.

If data showing error while generate gst return make sure you follow some steps:
 Step1: Install latest version of BUSY 21 
 Step2: Check transaction summary or hsn summary or document summary error in BUSY before generating return file.
 Step3:If generated any error report in portal after uploading return file can download error report and open it in latest gst offline tool to find the error and do rectify error and can check.

to fix the Network issue When trying to uploding GST details BUSY Software check following step to resolve Issue 
 Step 1: Disiable the antivirus or mircrosoft difender security 
 Step 2: Check firewell and disiable the firewell 
 Step 3: check forewell port if showing blok unblok it. 
 Step 4: Clear your browser and cookies file 
 Step 5: try using a different browser as mozila firefox or Microsoft Edge

To change the default report period from monthly to quarterly, You can follow the given steps : 
 Step 1. Go to Administration 
 Step 2. Then click on Configuration 
 Step 3. Select Feature and options 
 Step 4. Then click on GST\VAT 
 Step 5. Change the status of Return Filling Frequency from Monthly to Quaterly 
 Step 6. Now if you open report you can see it's on quaterly basis.

Check your GST Return properly upload on portal or not. For generate Gstr 1 Return from BUSY follow thse steps: 
 1. Ensure your data which was entered in BUSY is correct 
 2. Before Generate Gstr 1 Return check all possible error which was shown by BUSY 
 3. Check your turnover of last year and mention hsn code length accordingly 
 4. Then generate file and upload properly on Gst portal

If GST return does not show any values despite the transactions being present in BUSY. then please run the below steps :
 Note : Take lastest backup of the data
 Step 1: Go to Housekeeping Menu 
 Step 2: Then click on Run Update Master Balance 
 Step 3: Select Update Voucher GST Summary, select Partial, specify the date range, and proceed by clicking the OK button to initiate the process.

To make sure your HSN Code is valid according to AATO, follow these steps:
1.Determine your Aggregate Annual Turnover (AATO) from the previous financial year.
2.If your AATO is below a certain threshold, use a minimum of 4 digits for the HSN Code.
3.If your AATO is above that threshold, use a minimum of 6 digits for the HSN Code.
By aligning the HSN Code length with your AATO, you ensure compliance with reporting requirements in GSTR-I.

Follow below options to avoid error of hsn summary in GSTR1:
 1: Do not create duplicate item unit with same HSN code
 2: Make sure hsn code entered in BUSY according to your turnover
 3: You have to fill Unit UQC for GST eReturn of all items update through using modify option of item master
 4: Update hsn/sac description of gst misc. utilities option you can update desciption of item hsn code

To upload files/returns again after fixing the issues in BUSY, you can follow these steps
 Step 1 Go to display and then GST reports
 Step 2 GST returns and and gst e returns will be shown
 Step 3 Select the correct GST e return and proceed
 Step 4 Select the method to generate e retrun as given
 Step 5 Secect the gst e retrun time period,set file path and check errors and proceed

To correct an error saying a voucher number already exists, you can try the following steps: 
 Step 1: Check if you have used the same voucher number in any other voucher series 
 Step 2: If the voucher number is already used, you can change the existing voucher to resolve the error. 
 Step 3: Make sure to create a new voucher with a unique voucher number to avoid any conflicts.