Frequently Asked Questions

Check your GST Return properly upload on portal or not. For generate Gstr 1 Return from BUSY follow thse steps: 
 1. Ensure your data which was entered in BUSY is correct 
 2. Before Generate Gstr 1 Return check all possible error which was shown by BUSY 
 3. Check your turnover of last year and mention hsn code length accordingly 
 4. Then generate file and upload properly on Gst portal

If GST return does not show any values despite the transactions being present in BUSY. then please run the below steps :
 Note : Take lastest backup of the data
 Step 1: Go to Housekeeping Menu 
 Step 2: Then click on Run Update Master Balance 
 Step 3: Select Update Voucher GST Summary, select Partial, specify the date range, and proceed by clicking the OK button to initiate the process.

To make sure your HSN Code is valid according to AATO, follow these steps:
1.Determine your Aggregate Annual Turnover (AATO) from the previous financial year.
2.If your AATO is below a certain threshold, use a minimum of 4 digits for the HSN Code.
3.If your AATO is above that threshold, use a minimum of 6 digits for the HSN Code.
By aligning the HSN Code length with your AATO, you ensure compliance with reporting requirements in GSTR-I.

The consequences of a GSTR1 return containing incorrect voucher entries and invalid HSN codes are that it will not be uploaded on the GST portal or it will be uploaded with errors. This is because the portal validates the data before accepting it. As a result, not all the data will be uploaded on the portal.
 For reseting the CTIN on portal you may need to consult with your CA or Accountant.

To upload GSTR 1 return without e invoice details, follow these steps:
Step 1: Go to display section and select gst reports.
Step 2: Select the gst returns and then select GSTR1 eReturn option.
Step 3: Click on direct upload button and then specify the period for which you want to upload return and specify Y to skip E invoice.
Step 4: After specifying the date range check errors and then click on direct upload button.

Yes, you can give limited access to your accountant or third parties to access data in BUSY. 
 You need to create a separate user for accountant or third parties with limited rights.
 To create the user in BUSY follow the steps:
 Step 1: Go to Administration Menu 
 Step 2: Click on User option then select Add 
 Step 3: Mention the user name & give rights as per your requirement."

To get a detailed sales register from the software for GST filing purposes, you need to follow below given steps.
 Step 1: Go to display menu and select gst reports option.
 Step 2: In gst reports select gst register option and select supply outward register.
 Step 3: In next window specify the date range for which you want to generate report.
 Step 4: Click on Ok button to view the report.

To generate GSTR1 and GSTR3B json file need to follow below given steps.
 Step 1: Go to display option then select GST reports option from it.
 Step 2: In GST reports option click on GST Return and select GSTR1 eReturn or GSTR3B eReturn option.
 Step 3: After clicking on GSTR1 eReturn option, reports to be generated window will open.
 Step 4: Now click on JSON button to generate the json file.

When few IGST invoices not uploading in GSTR 1 , you can check the following option:
 Step 1: Open the transaction not uploading in GSTR 1 then check the state of party should be different from supplier 
 Step 2: Check bill sundry mentioned correct in transaction should be igst and match the percentage mentioned in item master 
 Step 3: Also check in tax category should mention correct tax rate

Export Gst return report without any error you need to follow these steps:
Step 1: Go To Display menu.
Step 2: GST Reports.
Step 3: Click on GST Returns.
Step 4: Select GSTR-e Return.
Step 5: Report to generated click on CSV File.
Step 6: Define eReturn File Path of folder.
Step 7: Check all error then proceed with CSV.
Step 8: Then got gst offline tools and one by one mention in Section wise report and create JSON file.