Frequently Asked Questions

If you are not able to select date for return then you can follow some steps:
Step 1: Go to the Administration and then click on Configuration.
Step 2: Now click on Feature and option and then click on GST VAT option.
Step 3: Now find the option for Return Filling Freq. and you can search by F3 short cut key and then specify Default and save the configuration and check GST reports.Now you can filter with date.

If party anme show blank in the return then follow the given steps :
 Step 1: Go to display menu 
 Step 2: Click on Gst reports 
 Step 3: Then click on Gst return 
 Step 4: Then click on Gstr option and then select method to upload return
 Step 5: Then select Account to be shown by Name instead of ALIAS 
 Step 6: Then click on OK button and generate return

If the client is not available to provide the OTP at the time of filing returns, the filing process cannot proceed. The OTP is mandatory for filing returns with direct upload option, and without it, the filing cannot be completed but at that time you can proceed with our another option/format of filing GSTR1 as OTP is not mandatory for rest format of GSTR1 like : JSON/ CSV/ As Per Govt Template / Plain Execl.

There the few steps to follow to avoid this error during GST retrin portal.
 Step 1: Make sure your BUSY update with latest release.
 Step 2: Select the latest rule for filling GST e return.
 Step 3: Check all possible error before uploading GSTR E return like, error in transaction summary,HSN summary, document summary.
 Step 4: Check internet connection.
 Step 5: Exclude BUSY in your anti virus.
 Step 6: Define fresh folder path for generation.

To rectify the issue of incorrect transitional credit carried forward in the ITC credit summary of BUSY follow this steps 
1. you need to switch the financial year from administration menu.
2. Open the change F.Y year option under administration menu.
3. select the option to carry forward pending ITC. This will ensure that any pending ITC from the previous financial year is carried forward correctly in next year.
4. then you can check ITC credit summary .

In BUSY, you cannot file GSTR 9 directly on GST portal further you can get the GSTR-9 report for display purposes by following the steps.
 Step 1: Go to Display then click on GST reports
 Step 2: Then select the GST return option
 Step 3: Now Click on GSTR 9 (Annual return) option and mention the Date range for whole year
 Step 4: After click on OK tab , GSTR 9 is ready to display.

Some possible reasons why the portal may not accept the input tax credit (ITC) for certain invoices are:
 1. The invoices are not reflected in the GSTR2B because the seller did not file them in the GSTR1.
 2. The invoice details entered by you are incorrect or incomplete and do not match with the seller’s invoice. 
 There could be more reasons, you may need to consult your CA or accountant for more guidance.

To make sure your HSN Code limit is valid according to AATO, follow these steps:
1.Determine your Aggregate Annual Turnover (AATO) from the previous financial year.
2.If your AATO is below a certain threshold, use a minimum of 4 digits for the HSN Code.
3.If your AATO is above that threshold, use a minimum of 6 digits for the HSN Code.
By aligning the HSN Code length with your AATO, you ensure compliance with reporting requirements in GSTR-I.

It's important to note that your GST return should ideally include all the necessary data for the relevant tax period. However, if you need to file specific sections separately or at different times, you can do so. Please refer to the latest GST guidelines and consult with a tax expert or CA for the most up-to-date information on GST filing procedures and any changes that may have occurred since my last update in 2021.

If a B2B invoice is not reflecting in the B2B section under the GSTR-1 report, then check the following: 
 1.Ensure that the selected party in the transaction is registered, and its GSTIN is correctly updated in the Party master. 
 2.Confirm the GST report basis as per billing/shipping during voucher entry. If shipping details are for an unregistered party, the data may appear in the B2C section instead of B2B in GSTR 1.