Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst e returns
When I try to select a date for return in BUSY as want to file GST return , it's not showing up. What should I do?
If you are not able to select date for return then you can follow some steps:
Step 1: Go to the Administration and then click on Configuration.
Step 2: Now click on Feature and option and then click on GST VAT option.
Step 3: Now find the option for Return Filling Freq. and you can search by F3 short cut key and then specify Default and save the configuration and check GST reports.Now you can filter with date.
Why is the party name field blank in the return even after I added the customer name during billing for a cash sale?
If party anme show blank in the return then follow the given steps :
Step 1: Go to display menu
Step 2: Click on Gst reports
Step 3: Then click on Gst return
Step 4: Then click on Gstr option and then select method to upload return
Step 5: Then select Account to be shown by Name instead of ALIAS
Step 6: Then click on OK button and generate return
What if client is not available to provide OTP at the time of filing GSTR e-Returns through direct upload option?
If the client is not available to provide the OTP at the time of filing returns, the filing process cannot proceed. The OTP is mandatory for filing returns with direct upload option, and without it, the filing cannot be completed but at that time you can proceed with our another option/format of filing GSTR1 as OTP is not mandatory for rest format of GSTR1 like : JSON/ CSV/ As Per Govt Template / Plain Execl.
Are there any specific steps or instructions to follow to avoid this error during GST return upload?
There the few steps to follow to avoid this error during GST retrin portal.
Step 1: Make sure your BUSY update with latest release.
Step 2: Select the latest rule for filling GST e return.
Step 3: Check all possible error before uploading GSTR E return like, error in transaction summary,HSN summary, document summary.
Step 4: Check internet connection.
Step 5: Exclude BUSY in your anti virus.
Step 6: Define fresh folder path for generation.
The ITC credit summary in BUSY shows incorrect transitional credit carried forward. How can I rectify this?
To rectify the issue of incorrect transitional credit carried forward in the ITC credit summary of BUSY follow this steps
1. you need to switch the financial year from administration menu.
2. Open the change F.Y year option under administration menu.
3. select the option to carry forward pending ITC. This will ensure that any pending ITC from the previous financial year is carried forward correctly in next year.
4. then you can check ITC credit summary .
Can I file GSTR- directly on the GST portal or do I need to use software?
In BUSY, you cannot file GSTR 9 directly on GST portal further you can get the GSTR-9 report for display purposes by following the steps.
Step 1: Go to Display then click on GST reports
Step 2: Then select the GST return option
Step 3: Now Click on GSTR 9 (Annual return) option and mention the Date range for whole year
Step 4: After click on OK tab , GSTR 9 is ready to display.
The portal is not accepting input tax credit claims for certain invoices, why does this error occur?
Some possible reasons why the portal may not accept the input tax credit (ITC) for certain invoices are:
1. The invoices are not reflected in the GSTR2B because the seller did not file them in the GSTR1.
2. The invoice details entered by you are incorrect or incomplete and do not match with the seller’s invoice.
There could be more reasons, you may need to consult your CA or accountant for more guidance.
What is my HSN code and why does it need to be a certain number of digits.
To make sure your HSN Code limit is valid according to AATO, follow these steps:
1.Determine your Aggregate Annual Turnover (AATO) from the previous financial year.
2.If your AATO is below a certain threshold, use a minimum of 4 digits for the HSN Code.
3.If your AATO is above that threshold, use a minimum of 6 digits for the HSN Code.
By aligning the HSN Code length with your AATO, you ensure compliance with reporting requirements in GSTR-I.
Can I file only part of my GSTR- data (e.g., only BC) before the full return?
It's important to note that your GST return should ideally include all the necessary data for the relevant tax period. However, if you need to file specific sections separately or at different times, you can do so. Please refer to the latest GST guidelines and consult with a tax expert or CA for the most up-to-date information on GST filing procedures and any changes that may have occurred since my last update in 2021.
Why are only out of invoices appearing in the BB section under the GSTR- report?
If a B2B invoice is not reflecting in the B2B section under the GSTR-1 report, then check the following:
1.Ensure that the selected party in the transaction is registered, and its GSTIN is correctly updated in the Party master.
2.Confirm the GST report basis as per billing/shipping during voucher entry. If shipping details are for an unregistered party, the data may appear in the B2C section instead of B2B in GSTR 1.