Frequently Asked Questions

To manage or enable GST API access in your profile.follow the following steps:Step 1: Log in to the GST portal and navigate to the ‘My profile’ section.
Step 2: Under the quick-links panel, select ‘Manage API access’.
Step 3: Click ‘Yes’.
Step 4: Duration dropdown will be displayed. Select the desired duration and click confirm.
Step 5: A taxpayer can keep the API session active for a minimum of six hours and a maximum of up to 30 days.

To troubleshoot errors in GST filing ereturn from BUSY, Pls Follow the Below Steps :
 Step 1: Make sure that the HSN Code has been properly updated in the Item masters.
 Step 2: UQC Code should be updated in the Unit.
 Step 3: Voucher number should be 16 characters only with inclusive of - or / only.
 Step 4: Tax rate should be properly updated in the item master and charge during the voucher entry.

If the GSTR1 template file is not found and an error is showing, you need to follow the below steps:
Step 1: Open the browser, visit the gst.gov.in site, then click on Download.
Step 2: then select the offline tools, then click on the Returns Offline tool.
Step 3: then click on the download GSTR-1 and GSTR-2 options to download the template file after downloading.
Step 4: You need to rename the template from 2.0 to 1.9 for GSTR-1.

GSTR-4 is a GST Return that has to be filed by a composition dealer. A taxpayer opting for the Composition Scheme is required to file GSTR-4.
If Unable to find GSTR-4 Return in the display menu follow the below steps:
Step 1:- Check whether Type of dealer should be composition. Go to Administration → Features / options → GST/VAT and select the type of dealer as composition.
Step 2:- Display→GST Reports→GST Returns→GSTR-4 (Quarterly Return) and GSTR-4 (Annual Return).

For generating GSTR1 in json from BUSY, follow below steps:
Step 1: Go to display menu and then submenu gst reports
Step 2: Then choose gst returns option and  then select GSTR1 e return
Step 3: After that click on json option and Specify date range and other feature as per your requirement 
Step 4: Afterward specify eReturn file path then click on ok option 
Step 5: Now check the possible errors and proceed to generate return.

If you want to upload GST returns from BUSY please follow these steps:
Step 1: Go to display menu then click on GST reports.
Step 2: After that you can click on GST returns 
Step 3: Then you can click on various e returns such as GSTR 1 E return, GSTR 3B E return
Step 4: Afterwards you can do the direct upload and export the return files in various formats such as JSON,government template,CSV and plain excel

Some possible reasons why the portal may not accept the input tax credit (ITC) for certain invoices are:
 1. The invoices are not reflected in the GSTR2B because the seller did not file them in the GSTR1.
 2. The invoice details entered by you are incorrect or incomplete and do not match with the seller’s invoice. 
 There could be more reasons, you may need to consult your CA or accountant for more guidance.

To make sure your HSN Code limit is valid according to AATO, follow these steps:
1.Determine your Aggregate Annual Turnover (AATO) from the previous financial year.
2.If your AATO is below a certain threshold, use a minimum of 4 digits for the HSN Code.
3.If your AATO is above that threshold, use a minimum of 6 digits for the HSN Code.
By aligning the HSN Code length with your AATO, you ensure compliance with reporting requirements in GSTR-I.

It's important to note that your GST return should ideally include all the necessary data for the relevant tax period. However, if you need to file specific sections separately or at different times, you can do so. Please refer to the latest GST guidelines and consult with a tax expert or CA for the most up-to-date information on GST filing procedures and any changes that may have occurred since my last update in 2021.

If a B2B invoice is not reflecting in the B2B section under the GSTR-1 report, then check the following: 
 1.Ensure that the selected party in the transaction is registered, and its GSTIN is correctly updated in the Party master. 
 2.Confirm the GST report basis as per billing/shipping during voucher entry. If shipping details are for an unregistered party, the data may appear in the B2C section instead of B2B in GSTR 1.