Frequently Asked Questions

Solutions to common issues related to TaxationGst E Returns.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How are the GST return figures for B generated? Do they come from GSTR-?

The figures for GST return 3B are mainly derived from two sources: GSTR-1 and GSTR-2. Here's a quick breakdown:
1.The majority of figures come from GSTR-1, where businesses report their outward supplies (sales).
2.Additionally, GSTR-2, which captures inward supplies (purchases), contributes to the overall figures.
So, the numbers in your GST return 3B are a combination of your sales data (GSTR-1) and your purchase data (GSTR-2).

How do I validate the invoice details entered into BUSY before generating GST returns?

To validate the invoice details before generating your GSTR-1 return files from BUSY, you can check for errors by clicking on the tabs: Check Errors in Transactions, Check Errors in HSN Summary, and Check Errors in Document Summary. Correct any errors you find in these tabs. 
For GSTR-3B, ensure that there are no negative values in the report before generating the return.

How do I correct the invalid entries showing in the reports in BUSY?

To correct invalid entries showing in the reports in BUSY, you can follow these steps:
Step 1: Go to display menu and select the Gst Reports option.
Step 2: Then select Gst audit reports now from gst audit report you can select common mistakes, parties with invalid GSTIN, invalid tax rate in voucher.
Step 3: Open these reports and correct invalid entries.

While bulk upload data into cloud server showing error message.

If you are unable to upload data for the BUSY mobile app, you can follow the below steps:
Step 1: Make sure you have installed the latest release.
Step 2: Go to Administration, then select Data Export Import, then select Cloud Sync.
Step 3: Select Bulk Upload, then click on Start Upload to upload the data to the cloud sync server for the BUSY mobile app.

How to select date range while generating GST returns?

To select date range while generating GST returns you can follow below steps:
Step 1:Go to Administration
Step 2:Select configuration
Step 3:Select Features and Option
Step 4:click Gst/vat tab
Step 5:window will appear, there is a option is Return Filing frequency select Default there and save,After that, when you go to generate the return, you will be prompted to select a date range.

How do I re-upload GSTR- after making corrections?

To re upload the GSTR1 on portal after making corrections, you need to follow these steps:
Step 1: Open your GST portal and reset the return that you have uploaded.
Step 2: From BUSY, you can directly upload the GSTR1 return after making corrections.
Step 3: Alternatively, you can generate the JSON file from BUSY after correction and upload it to the portal.

What steps should I take when there is a difference or mismatch between GST amounts in my accounting software and the portal? How can I identify and resolve the underlying issue?How can I ensure that my purchase orders are properly synced between the accounting system and the GST portal?

Steps to take for mismatch in portal and BUSY:
Step 1 : Data verification
Step 2 : GSTIN validation
Step 3 : Date range
Step 4 : Data reconciliation
Step 5 : Review ITC
Step 6 : GSTR 1 filing
Data sync with portal:
Step 1 : Maintain proper records
Step 2 : Real time data entry
Step 3 : Regular reconcile

I am unable to see my credit notes in GSTR- even though they are reflecting in GSTR-B. What should I do to resolve this?

If your credit notes are not showing up in GSTR-1 but are appearing in GSTR-3B, here's what you can do to resolve this:
Step 1: Double-check the data entry for your credit notes.
Step 2: Ensure that you are viewing the correct return period in GSTR-1.
Step 3: Compare the data in GSTR-1 and GSTR-3B to identify any missing entries

I want to download my GSTR A file but it is not working. What are the steps to download GSTR A?

To download GSTR-2A file, you need to follow:
Step 1 : Vist the GST portal www.gst.gov.in
Step 2 : Login into your account
Step 3 : CLick on return section
Step 4 : Select the return period
Step 5 : View GSTR-2A details
Step 6 : Download GSTR-2A
Step 7 : Choose the format
Step 8 : Save and dowload the file

I want to generate GST reports in BUSY, but I can't find the option. How do I do this?

To generate GST reports in BUSY you can follow the given steps 
Step 1. Go to Display
Step 2. Then click on GST Report.
Step 3. After clicking on the GST Report option, following options appear.
GST Summaries
GST Returns
GST Registers
GST Other Reports
GST Audit Reports
Step 4. You can select the above report as per your requirements accordingly.
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