Frequently Asked Questions

To link invoices uploaded directly to the return filing follow these steps 
1: Go to dispaly menu
2: Gst reports and then select Gst return
3: Select Gst e-return and then select Direct upload ption
4: Select month/enter the date of filling and other relevant details.
5: Check all possible error tabs and clear all errors if you found and then proceed to return filling directly.

If purchase return not reflecting under section 9B, check:
 Step 1 : Should put all details for purchase return in credit note or debit note voucher
 Step 2 : In GSTR-3B adjust the ITC for purchase return 
 Step 3 : GSTR1 report is for Sales. SO, purchase return should not report in GSTR1 under section 9B, they adjusted in GSTR-3B

you can try the following steps to resolve the issue:
 Step 1: Check Your Internet Connection
 Step 2: Disable any pop-up blockers in your web browser
 Step 3: Clear your browser's cache and cookies.
 Step 4: Ensure that you are downloading the GSTR-1 file in the correct format
 Step 5: Verify if the government portal itself is experiencing any technical issues

There is no issue in BUSY because AATO annual Aggregate Turnover error is showing when item HSN code length is not valid or correct according to your turnover as per the govt. noms we have to specify hsn code length 4/6/8 charcater according to our turnover so you have to check hsn code length & then made the changes & check

If you downloaded the error report from GST portal after GST return upload failed, then you can fix errors by following these steps:
 Step 1: Import the error report into the GST offline tool and identify the errors.
 Step 2: Then, correct the errors in BUSY and generate the return again.
 Step 3: Then, upload the corrected return on the portal.

To resolve the issue of being unable to download GSTR-2B for the month of May, you can try the following steps:
 Step 1 : Check if you have the latest version of BUSY installed.
 Step 2 : Ensure that you have a stable internet connection.
 Step 3 : Verify that you have entered the correct login credentials for the software portal.

The process to revise or make changes to a filed GST return in BUSY software is to use the GSTR 1 reconciliation option to check which file has been uploaded on the GST portal. If there is a mistake, the return will need to be re-filed and amendments made directly on the portal or by the party that files the return.

In BUSY your GST return is not showing any transactions for composition/unregistered dealers. This could be due to one or more reason such as:
 1. The sale / purchase type used in the vouchers which excluded from the GST reports.
 2. The item sold or purchase is excluded from the GST report by using the option of Skip in GST Reports.

BUSY has a feature that helps you avoid duplicate voucher numbers when you create bills. It will alert you with a warning message if you enter a voucher number that already exists. Further If you generate the return from BUSY with duplicate voucher numbers, it will also show an error message and not allow you to generate or upload the return.

If your voucher number got cut off when uploading the invoice, you should check if the voucher number is over 16 characters. The BUSY portal only accepts voucher numbers that are 16 characters or less. If your voucher number exceeds this limit, you will need to change it to be 16 characters or less in order to successfully upload the invoice.