Frequently Asked Questions

If you are facing an invalid return period error while downloading GSTR 2A, follow these steps: 
1. Ensure that you are trying to download GSTR 2A for a valid return filing period. Double check the dates and make sure they fall within the appropriate return filing window.
2. If the issue persists, check again after some time, as it might be a server related problem.
3. Additionally, you can download GSTR 2A in JSON file format from the GST portal and then reconcile manually in BUSY.

GST Reconciliation 
In GST reconciliation, we can match our purchase as per the seller data. 
In GSTR 2A/2B Reconciliation if the Amount is fully matched still the entry appears as mismatch follow the below steps: 
Step:1 In GSTR 2A/2B reconcile report, Check the comparative data in second level report , mismatch can be related to voucher number or voucher date.
Step:2 - While opening GSTR-2A/2B, We can enable the option ignore the difference of voucher number and date in the second level report .

If there is a mismatch in the total balance shown in BUSY reports,Here are steps to help you find the cause and resolve the problem:
Step 1: Run the utility Update master balance from house keeping menu.
Step 2 : Recheck the data with ledger reconcillation.
Step 3: Verify that you're looking at the correct date range in your reports. 
Step 4: Confirm that your accounts and ledgers are configured correctly.
Step 5: Utilize the audit trail function within BUSY to track changes or corrections in transactions.

To reconcile your purchase register with GST data downloaded from the portal, you need to go to:
 Step 1 : CLick on tranactions
 Step 2 : GST Miscellaneous Utilities section in BUSY.
 Step 3 :n From there, you can download the GST data and JSON file. 
 Step 4 : Then, in BUSY, enter your GST portal name and user credentials in the reconciliation section. This will allow you to compare and reconcile the data between your purchase register and the GST portal.

Here's a general guide on how you can report these amendments:
Step 1: Review your sales transactions and identify invoices that have been amended
Step 2: Amendments can include changes in quantities, prices, discounts, or other transaction details.
Step 3: Create credit notes for transactions where customers were overcharged or debit notes for transactions where customers were undercharged.
Step 4: Adjust your accounting entries to reflect the changes made by credit/debit notes. 
Step 5: Adjust accounting entries
Step 6: Review the audit trail or transaction history in BUSY.

If you want to reconcile your BUSY data with the data available on the site, you can follow the steps mentioned below:
Step 1: Go to the Transaction menu in your BUSY software.
Step 2: Click on GST Miscellaneous Utilities.
Step 3: Choose the Download JSON data option and download the data that you want to reconcile, which can be GSTR-2A, GSTR-2B, GSTR-1, or GSTR-3B.
Step 4: Then, you can reconcile the downloaded JSON data using the Reconcile JSON data option available in the same menu.

If Voucher is not showing in GST Reconciliation you recheck your selected period it should be correct if issue persist then you can download GSTR JSON again then check in GSTR Reconciliation.If you are facing issue in purchase vouchers reconciliation from portal data then you need to check GSTR 2A if voucher not showing in GSTR 2B as in GSTR 2B fetch that data which is uploading by party and you will claim in next month then you can check GSTR 2A.

In BUSY, you can download the GST returns for reconciliation purpose. To download it you need to configure portal username to get OTP, you need to follow these steps:
 Step 1: Open the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. 
 Step 3: Enter your GST number & GST portal username in the GST Portal User Name field and save it.
 Note: Make sure that the API access is enabled on GST Portal.

To reconcile GSTR2B data you need to follow the steps 
1 go to transaction menu and click on gst misc utilities then click to reconcile GSTR 
data 
2 select reconcile gstr 2B party wise or voucher wise 
3 select date range and open report 
4 The red marks vouchers are mentioning missmatch so check the data and 
match as per gstr2B 
5 match the taxable amount tax amount invoice number invoice date with supplier invoice deatails 
to match the data with GSTR2B

This is possible due to many Reasons like you have entered less vouchers compares to party vice versa, and voucher post on wrong place. 
 To reconcile data between accounts with portal numbers mismatch in BUSY, you need to go to the Reconcile GSTR Data option and select GSTR 2A Partywise. Then, enter the start and end month and click OK. This will show all the mismatched entries, which you can then match with the portal data to resolve the issue.