Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reconciliation

FAQs

I am unable to reconcile my purchase invoices between my books and the GST portal. What should I do to fix this?

 To reconcile your purchase invoice between your books and GST portal you need to follow 
the steps
Step1 Go to administration menu and click on configuration
Step2 click on feature option and select GST VAT option
Step3 mention your gst portal user name over there and save
Step4 open your GST portal and click on my profile then click on manage api access
Step5 make Yes on api access and set the time and confirm
Step6 In BUSY go to transaction menu and click on GST misc utilities
Step7 click on download gstr data and select GSTR 2A or 2B then select automatically and select month then click on download and submit the OTP generated in your register mobile
number and save to download
Step8 after the GSTR 2A or 2B data downloaded click on party wise or voucher wise option
Step9 then select month for reconcile and modify red vouchers it indicates tthe wrong vouchers

The BUSY portal shows an error whenever I try to download any reports. How can I fix this?

 If you are facing error while trying to download GSTR data from portal then you need to follow the steps 
Step1 go to administration menu and click on configuration then click to feature options
Step2 click on GST VAT option and add the gst user name and save
Step3 Go to gst portal and logged in then click on my profile and click manage api access
then enable api access and set the period and confirm
Step4 You have proper internet connection to download the data from portal and the register
mobile number to receive the OTP generated from portal while download data
Step5 go to transaction menu and click on GST misc utilities and click on Download GSTR data
then select your required return data like GSTR 1 2A 2B 3B etc then click on download and fill the OTP to download data
Step6 If the OTP not generating then clear your browser cache and try again

I want to tag my entries so they show up correctly. How can I do that in BUSY?

 If you want to tag your entries as per GSTR 2A and 2B data then please follow the given 
steps
Step 1: Make sure you have downloaded the gstr 2A and 2B data.
Step 2: Go to transaction menu then GST misc. utilities.
Step 3: Then monthly ITC tagging as per GSTR 2A or 2B then party wise
Step 4: Then select start month and end month and enable the desired option
then ok.
Step 5: Then list of voucher will be load then selec transaction and press F4 on key board
then ITC claim status window will open.
Step 6: Then select ITC status claimed then select return period then select
GSTR 2B status and select GSTR 2B then Ok. then status will be shown
in ITC status column.
Step 7: Then purchase voucher will be shown as per the ITC in gst summary but make
sure pick relevant itc from month itc tagging must be enabled.

The GST filing amounts I had processed earlier in BUSY are now showing different values. The reports do not seem to be updated. How can I fix this?

 If the data on gst portal after filling showing different as per BUSY data,then you need to check that maybe after return filled,data from BUSY has been modified or deleted or any ammnedment made on portal.
And to reconcile gst reports,follow these steps
To do one-by-one or bulk GST reconciliation for a particular month in BUSY, you can follow these steps:
Step 1. Click on transactions.
Step 2 . GST misc utilities
Step 3. First download gstr json data for particular month and Select the Reconciliation option.
Step 4. Choose the desired month for reconciliation.
Step 5. If you want to reconcile one-by-one, select the transactions one at a time and reconcile them by matching the GST amounts.
Step 6. If you prefer bulk reconciliation, you can import the GST data for the selected month and reconcile it in one go.
Step 7. After reconciling the transactions, review the reconciliation report to ensure accuracy.
Step 8. Save the reconciliation report for future reference.

I am not able to claim input credit for my pending invoices. What is the solution?

 To claim input credit for your pending invoices, you need to follow the below steps:
Step 1: Go to the administration menu and select the configuration option.
Step 2: In the configuration option, select features and options.
Step 3: Then select the GST/VAT option and make sure to mention Y in the enable ITC tagging. After that, click on the save button.
Step 4: After that, go to the transcation option and select the GST misc. utilities option.
Step 5: Then select monthly IT tagging as per 2A or 2B.
Step 6: In the next window of monthly ITC tagging to be shown, select party-wise or date-wise as per your requirement.
Step 7: After that, select the period for which you want to use tagging.
Step 8: Now press the F4 key to change status from pending to claimed and mention the period in which to select the return period.
Step 9: Then you can check the Gtsr3b report by enabling the option to pick relevant ITC from the monthly ITC tagging.

Can BUSY provide me with the data that was actually filed in the GST returns?

 Yes, BUSY can provide you with the data that was actually filed in the GST returns.
Check out the steps to reconcile GST data in BUSY from portal :
Step 1: Go to Administration menu and Then Configuration.
Step 2: Then go to Features / Options then go to GST / VAT and Enter your GST portal username in the GST Portal User Name field and save it.
Step 3: Then go to Transaction menu and Then go to GST Misc Utilities.
Step 4: Then go to Download GSTR JSON Data
Step 5: Then select Download GSTR1,GSTR2A, GSTR2B or GSTR3B as required.
Step 6: Click on the download button along with the month then verify with OTP and download it.
Step 7: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option.
Step 8: Chose Reconcile GSTR1, GSTR2A, GSTR2B or GSTR3B as per the requirements.
Step 9: Enter the period and can match your GST portal data with BUSY data.

How can I ensure that GSP data from Delhi to Delhi (July to September) becomes visible in BUSY software?

 Here's a simplified step-by-step guide: 
Step 1:Open BUSY Software:
Step 2:Go to the Transaction menu and select GST Misc. Utilities.
Step 3:Choose Reconcile GSTR Data and then select the desired report (GSTR1, 2A, 2B, 3B, etc.).
Step 4:Confirm that the date range or filter settings include the period from July (07) to September (09).
Step 5:If the data is still not visible, review the data entry to ensure transactions for this period are entered correctly. Click on the Download option to download data for the given period (July to September).
Step 6:Ensure that the GSP data for Delhi to Delhi during this timeframe has been successfully recorded.
If the issue persists, check if Manage API Access is set for 30 days on the GST portal, and ensure BUSY has full permission.
By following these steps, you can troubleshoot and ensure the visibility of GSP data in BUSY software for the specified period.

What should I check to resolve the mismatch between purchase register GST data and the portal information?

 To resolve the mismatch between purchase register GST data and the portal information, you should check the following:
Step 1 : Verify that all the purchase bills have been entered correctly in BUSY.
Step 2 : Ensure that the GST input has been correctly recorded for each purchase bill in BUSY.
Step 3 : Check if there are any missing or duplicate entries in the purchase register.
Step 4 : Compare the purchase register data in BUSY with the data on the GST portal to identify any discrepancies in invoice numbers, dates, or amounts.
Step 5 : Make sure that the GSTIN (GST Identification Number) of the suppliers is correctly entered in BUSY.
Step 6 : Double-check the tax rates and HSN codes entered in BUSY to ensure they match with the portal data.
Step 7 : If necessary, download the JSON data from the GST portal and compare it with the data in BUSY to identify any missing or incorrect entries.

I am unable to reconcile my GST data on portal with BUSY data. What could be causing this discrepancy?

 If the data on gst portal showing different as per BUSY data,then you need to check that maybe after return filled,data from BUSY has been modified or deleted or any ammnedment made on portal.
And to reconcile gst reports,follow these steps
To do one-by-one or bulk GST reconciliation for a particular month in BUSY, you can follow these steps:
Step 1. Click on transactions.
Step 2 . GST misc utilities
Step 3. First download gstr json data for particular month and Select the Reconciliation option.
Step 4. Choose the desired month for reconciliation.
Step 5. If you want to reconcile one-by-one, select the transactions one at a time and reconcile them by matching the GST amounts.
Step 6. If you prefer bulk reconciliation, you can import the GST data for the selected month and reconcile it in one go.
Step 7. After reconciling the transactions, review the reconciliation report to ensure accuracy.
Step 8. Save the reconciliation report for future reference.

I am facing issues with downloading GSTR- data. What should I do?

 Follow below steps to resolve the issue while downloading GSTR 1:
Step 1: GST return of that particular period is file on portal or not.
Step 2: Check your date format first, as if you are downdloading last month GSTR data then your system date must be one month after of filling period.
Step 3: Check antivirus firewall settings, as internet connection reached on BUSY server or not.
Step 4: Update BUSY with latest release.
Step 5: Check regional settings of your system.
Step 6: Allow permission to access API from GST portal.
.Click on GST portal.
.Go on my profile, click on manage API access.
.Allow duration on API access, confirm it.
Step 7:Done compatibilty as click on BUSY icon, then go in properties,select compatibilty and click on run this program in compatibilty made for.
For Further Assistance contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & You Can Also Mail us on Support@busy.in

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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