Frequently Asked
Questions

Q: How can I get an OTP or verification code to access the GSTR download?

Please follow the steps given below to receive OTP or verification code to use GSTR download option: 1: Go to Administration Menu 2: Click on Configuration and then Features/Options 3: GST/VAT then enter GST portal username and save it 4: Log in to GST portal 5: Click on View Profile option and then click on Manage API Access 6: Enable it for 30 days and confirm

Q: The party name XYZ is showing in BUSY but not in the government GST portal. Why is there a mismatch?

when any party not found in GST portal then you should check party return filing status. for check the party return filling status, follow these steps: Step 1: Go to transaction menu Step 2: select the option of GST misc. Utility Step 3 then click on option of party return filing status Step 4 enter party GST no. and check return filing status.

Q: How is GSTR different from GSTR A? Which one do I need to match my data?

GSTR2 : This is monthly return which shows your inward supplies data. GSTR2A: It is a dynamic statement that is automatically generated by the GST portal for each taxpayer, based on the information uploaded by the sellers in their GSTR 1 or invoice furnishing facility (IFF). You need to use GSTR2A to match your books data with GST portal.

Q: How do I troubleshoot if my GST returns are not getting auto-populated in BUSY?

There is no provision in BUSY to get gstr data auto populated in BUSY you can only check gst reports If you want you can upload gst return to portal or export return file from BUSY through various methods like-CSV,direct upload,excel and government template apart from that you can also download your gst returns like- GSTR1,2a,2b and GSTR3b for a reconcillation purpose

Q: I am unable to reconcile my input and output amounts in the software. What could be the issue?

The issue could be due to incorrect entries or mismatched transactions in the software. It is recommended to review and verify the input and output amounts entered, ensuring they are accurate and properly categorized. Additionally, checking for any adjustments or corrections that may need to be made can help reconcile the input and output amounts in the software.

Q: What is the process for downloading Form B for e-invoices in BUSY?

For downloading 2B in BUSY please follow below mention steps:- Step 1:- Administration Tab Step 2:- Configration Step 3:- Feature /option Step 4:- GST/VAT Step 5:- Enter GST user name Step 6:- Transaction Tab Step 7:- GST Misc. Utility Step 8:- Download GSTR JSON Data, Download 2B after verify OTP Step 9:- Reconcile GSTR Data

Q: Cannot get OTP for auto download Gstr Json data in BUSY.

There is many reasons you cannot get OTP for auto download and save gstr data are:- 1: Check Gst portal user name in Gst config. 2: Check manage API from Gst portal and do activate otp service for 30 days. 3: Check OTP in registered mail or mobile number if still not get contact to GST Portal.

Q: What implications will GST mismatches have on my GST rating/compliance score?

Gst mismatches have negative impact on your gst rating score,so for rectifying gst mismatch in BUSY you may follow some steps: Step: 1 Check Reconcile account and gst report from display - gst report - gst audit report. Step: 2 In reconcile account report you will find the reason of mismatching of gst tax summary and ledger balance mismatch.

Q: Why are my ITC claims showing as pending even after filing them? How do I properly register an ITC claim in BUSY?

To register ITC claim properly in BUSY, you need to go to the ITC register and select the pending entry. Then, press F4 and select the claim option. After that, you need to mention the period for which you want to claim the ITC. Once you have done this, the claim will be registered properly in BUSY.

Q: How do I know which invoices my counterparty has not filed or has filed extra?

If you want to check about the status of your invoices wheather it is uploaded by the counter party or not you may check by following ways: Step: 1 Go to tansaction - gst mis utility - download GSTR2A or GSTR2B json data. Step: 2 Then go to Reconcile GSTR2A or GSTR2B data by transaction - gst mis utility.

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How can I get an OTP or verification code to access the GSTR download?

Please follow the steps given below to receive OTP or verification code to use GSTR download option:
1: Go to Administration Menu
2: Click on Configuration and then Features/Options
3: GST/VAT then enter GST portal username and save it
4: Log in to GST portal
5: Click on View Profile option and then click on Manage API Access
6: Enable it for 30 days and confirm

The party name XYZ is showing in BUSY but not in the government GST portal. Why is there a mismatch?

when any party not found in GST portal then you should check party return filing status. for check the party return filling status, follow these steps:
Step 1: Go to transaction menu
Step 2: select the option of GST misc. Utility
Step 3 then click on option of party return filing status
Step 4 enter party GST no. and check return filing status.

How is GSTR different from GSTR A? Which one do I need to match my data?

GSTR2 : This is monthly return which shows your inward supplies data.
 GSTR2A: It is a dynamic statement that is automatically generated by the GST portal for each taxpayer, based on the information uploaded by the sellers in their GSTR 1 or invoice furnishing facility (IFF).
 You need to use GSTR2A to match your books data with GST portal.

How do I troubleshoot if my GST returns are not getting auto-populated in BUSY?

There is no provision in BUSY to get gstr data auto populated in BUSY you can only check gst reports
If you want you can upload gst return to portal or export return file from BUSY 
through various methods like-CSV,direct upload,excel and government template
apart from that you can also download your gst returns like- GSTR1,2a,2b and GSTR3b
for a reconcillation purpose

I am unable to reconcile my input and output amounts in the software. What could be the issue?

The issue could be due to incorrect entries or mismatched transactions in the software. It is recommended to review and verify the input and output amounts entered, ensuring they are accurate and properly categorized. Additionally, checking for any adjustments or corrections that may need to be made can help reconcile the input and output amounts in the software.

What is the process for downloading Form B for e-invoices in BUSY?

For downloading 2B in BUSY please follow below mention steps:-
 Step 1:- Administration Tab
 Step 2:- Configration 
 Step 3:- Feature /option
 Step 4:- GST/VAT
 Step 5:- Enter GST user name 
 Step 6:- Transaction Tab
 Step 7:- GST Misc. Utility
 Step 8:- Download GSTR JSON Data, Download 2B after verify OTP 
 Step 9:- Reconcile GSTR Data

Cannot get OTP for auto download Gstr Json data in BUSY.

There is many reasons you cannot get OTP for auto download and save gstr data are:-
 1: Check Gst portal user name in Gst config.
 2: Check manage API from Gst portal and do activate otp service for 30 days.
 3: Check OTP in registered mail or mobile number if still not get contact to GST Portal.

What implications will GST mismatches have on my GST rating/compliance score?

Gst mismatches have negative impact on your gst rating score,so for rectifying gst mismatch in BUSY you may follow some steps:
Step: 1 Check Reconcile account and gst report from display - gst report - gst audit report.
Step: 2 In reconcile account report you will find the reason of mismatching of gst tax summary and ledger balance mismatch.

Why are my ITC claims showing as pending even after filing them? How do I properly register an ITC claim in BUSY?

To register ITC claim properly in BUSY, you need to go to the ITC register and select the pending entry. Then, press F4 and select the claim option. After that, you need to mention the period for which you want to claim the ITC. Once you have done this, the claim will be registered properly in BUSY.

How do I know which invoices my counterparty has not filed or has filed extra?

If you want to check about the status of your invoices wheather it is uploaded by the counter party or not you may check by following ways:
Step: 1 Go to tansaction - gst mis utility - download GSTR2A or GSTR2B json data.
Step: 2 Then go to Reconcile GSTR2A or GSTR2B data by transaction - gst mis utility.

Frequently AskedQuestions