Frequently Asked
Questions

Q: I want to change the nature type and region for a voucher that already has ITC tagged. What is the correct way to do this?

To change the nature type and region for a voucher that already has ITC tagged, then you need to know below points: 1:Verify if Input Tax Credit (ITC) is already tagged for the particular transaction. 2:Examine previous entries to ensure correct ITC tagging. 3:If needed, correct ITC tagging for the relevant transaction. for that purpose follow below steps : a. Head back to the administration menu and select GST Misc. Utility. b. Download the Json data for GSTR 2A/2B. c. Once the data is downloaded, choose Monthly ITC Tagging based on GSTR 2A/2B. d. Now, you can tag and claim your Input Tax Credit (ITC). 4:After correcting ITC tagging, re-enter the voucher. This should resolve the ITC already tagged error in BUSY software. Note :It is advised not to modify the voucher as ITC has already been tagged and any changes may disturb input claim data.

Q: How do I match and reconcile data between BUSY and government portal for filed returns month-wise? The data visible is inconsistent.

To match and reconcile data between BUSY and government portal for filed returns month wise you need to follow the steps Step1 Go to administration menu click on configuration then click to feature options select GST VAT and fill the gst portal user name and save Step2 open gst portal and click on my profile then click on manage api access and enable api for 30 days and confirm Step2 Go to transaction menu and click on gst misc utilities then click on Download GSTR json data and select gstr 1 or 2a or 2b or 3b then select month as required and click download then fill the OTP and save Step3 go to reconcile gstr data and click and select gstr1 or gstr 2a or 2b or 3b Step4 then select month for reconcile and match data

Q: What is the process to reconcile GST A data in BUSY?

To reconcile your GSTR-2A data in BUSY, you need to follow these steps: Step 1: Open the Administration menu and select Configuration. Step 2: Choose Features / Options and then GST / VAT. Enter your GST portal username in the GST Portal User Name field and save it. Step 3: Next, open the Transaction menu and select GST Misc Utilities. Step 4: Choose Download GSTR JSON Data and select Download GSTR-2A. Step 5: Click on the download button along with the month then you will receive an OTP on your registered mobile no and email id, enter that OTP and can download. Step 6: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option. Step 7: Chose Reconcile GSTR-2A (Party Wise) / (Vch. wise) as per the requirements. Step 8: Enter the period and can match your purchases with GSTR-2A. Note: Please ensure the API access is enabled on GST portal to receive OTP.

Q: I want to reconcile GSTR-A data. What is the process?

To reconcile your GSTR2A with books data in BUSY, you need to follow these steps: Step 1: Open the Administration menu and select Configuration. Step 2: Choose Features / Options and then GST / VAT. Step 3: Enter your GST portal username in the GST Portal User Name field and save it. Step 4: Next, open the Transaction menu and select GST Misc Utilities. Step 5: Choose Download GSTR JSON Data and select Download GSTR-2A. Step 6: Click on the download button along with the month and verify with OTP. Step 7: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option. Step 8: Chose Reconcile GSTR-2A (Party Wise) / (Vch. wise) as per the requirements. Step 9: Enter the period and can match your books data with GSTR-2A. Note: Please ensure the API access is enabled on GST portal to receive OTP.

Q: How can I upload purchase invoices in the new GSTR B format?

To upload Purchase invoices in the new GSTR2B format you need to follow the steps Step1 create the purchase voucher according the invoice provided by your vendor Step2 Go to administration menu and click on Configuration then Feature options and select GST VAT option Step3 fill the gst portal user name and save Step4 go to gst portal and click my profile then Click MAnage api access and enable api access and confirm Step5 In BUSY go to transaction menu and click on GST misc utilities and click on download GSTR json data Step6 select month and click on download then fill the OTP and click on download Step7 then go to Reconcile GSTR2B data option and select month and ok need to ensure that you have generated purchase voucher in BUSY is without any error

Q: I made a purchase in April but my supplier uploaded the return late in June. Now this invoice is not reconciling in BUSY in the month of April. How can I get the software to reconcile entries according to the actual month?

If you enter a purchase voucher in april month but your supplier uploaded the return in june, so you neighter reconcile it in april month nor claim the ITC ( Input Tax Credit) because it will not reflect the GSTR2B of april month. In BUSY, you can tag that bill in june to claim ITC by using these steps: Step 1: Go to Transactions menu and select GST Misc. Utilities. Step 2: Choose Montly ITC Tagging as per GSTR2B and enter the period then open the report. Step 3: You need to press F4 to change the status and select ITC Status as Claimed and mention the return period. Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging? The report will generate will all the ITC that you have tagged in the selected period.

Q: What is the Gst reconciliation process in BUSY and how do I perform it?

Find out the steps to reconcile GST data in BUSY Step 1: Go to Administration menu and Then Configuration. Step 2: Then go to Features / Options then go to GST / VAT and Enter your GST portal username in the GST Portal User Name field and save it. Step 3: Then go to Transaction menu and Then go to GST Misc Utilities. Step 4: Then go to Download GSTR JSON Data Step 5: Then select Download GSTR1,GSTR2A, GSTR2B or GSTR3B as required. Step 6: Click on the download button along with the month then verify with OTP and download it. Step 7: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option. Step 8: Chose Reconcile GSTR1, GSTR2A, GSTR2B or GSTR3B as per the requirements. Step 9: Enter the period and can match your GST portal data with BUSY data.

Q: How to check the differences between uploaded sales and downloaded purchase data?

To find the differences in sale and purchase data, you can use the reconcile gstr data option in BUSY follow below steps to reconcile gstr data in BUSY: Step 1: Go to administration menu and select configuration option. Step 2: Then select feature and option and click on GST/VAT tab. Step 3: Make sure to mention GSTIN and gst user name in the given field. Step 4: Enable api access from Gst portal by login your gst portal. Step 5: On the top-right corner, click on My Profile and then Click on Manage API Access. Step 6: Choose Yes under Enable API Request and then Under Duration, choose 30 days then click on confirm. Step 7: Go to transaction menu and select gst misc. utilities. Step 8: Then click on download GSTR json data and after that click on reconcile GSTR data under gst misc. utilities to reconcile different GSTR data.

Q: Can we check party filing status and how do i reconcile GSTR A with BUSY data?

In BUSY, you can file GSTR-1/GSTR-3B for different GSTINs by utilizing the branch feature. Alternatively, if you do not use this feature, you would need to create separate companies corresponding to each GSTIN. Futher to reconcile GSTR 2A with BUSY data, you need to follow the steps: Step 1: Go to transaction and then select GST misc utlities option from it. Step 2: Then click on Download GSTR JSON data tab Step 3: Then Select Download GSTR 2A option Step 4: Now, Click on Download option for which month you want to reconcile. Step 5: After download the GSTR 2A JSON ,again go to GST misc utilities and select reconcile GSTR data Step 6: Then select Reconcile GSTR 2a either party wise or voucher wise Step 7: Now, select the month for which you want to reconcile and then cross-verify the data.

Q: How can I troubleshoot API authorization failures when trying to download data from your system?

To troubleshoot API authorization failure error you can enable the api access from gst portal again. Step 1: Go to administration menu and select configuration from it. Step 2: After that select feature and option and then select GST/VAT tab. Step 3: In GST/VAT window make sure you have mentioned correct GSTIN and GST portal username. Step 4: After that login your GST portal and Go to your Return dashboard. Step 5: Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access. Step 6: And then select yes on enable API request and make sure to select 30 days duration from dropdown list. Step 7: Then Click on confirm button to save. Step 8: If still faces the same problem then try with changing the internet or try after some time.

Find Solutions to Common Issues Related to taxation - gst reconciliation

Taxation (GST/VAT/TDS/TCS/RCM)

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Errors (RTE/Ransome), Feedbacks and Bugs

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License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

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Dealer Complaint/Issues

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Dealer Complaint/Issues

I want to change the nature type and region for a voucher that already has ITC tagged. What is the correct way to do this?

To change the nature type and region for a voucher that already has ITC tagged, then you need to know below points:
 1:Verify if Input Tax Credit (ITC) is already tagged for the particular transaction.
 2:Examine previous entries to ensure correct ITC tagging.
 3:If needed, correct ITC tagging for the relevant transaction. for that purpose follow below steps :
 a. Head back to the administration menu and select GST Misc. Utility.
 b. Download the Json data for GSTR 2A/2B.
 c. Once the data is downloaded, choose Monthly ITC Tagging based on GSTR 2A/2B.
 d. Now, you can tag and claim your Input Tax Credit (ITC).
 4:After correcting ITC tagging, re-enter the voucher.
 This should resolve the ITC already tagged error in BUSY software.
 Note :It is advised not to modify the voucher as ITC has already been tagged and any changes may disturb input claim data.

How do I match and reconcile data between BUSY and government portal for filed returns month-wise? The data visible is inconsistent.

To match and reconcile data between BUSY and government portal for filed returns month wise 
 you need to follow the steps 
 Step1 Go to administration menu click on configuration then click to feature options 
 select GST VAT and fill the gst portal user name and save 
 Step2 open gst portal and click on my profile then click on manage api access and enable api for 
 30 days and confirm 
 Step2 Go to transaction menu and click on gst misc utilities then click on Download GSTR json data 
 and select gstr 1 or 2a or 2b or 3b then select month as required and click download then fill the OTP and save 
 Step3 go to reconcile gstr data and click and select gstr1 or gstr 2a or 2b or 3b 
 Step4 then select month for reconcile and match data

What is the process to reconcile GST A data in BUSY?

To reconcile your GSTR-2A data in BUSY, you need to follow these steps:
Step 1: Open the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT. Enter your GST portal username in the GST Portal User Name field and save it.
Step 3: Next, open the Transaction menu and select GST Misc Utilities.
Step 4: Choose Download GSTR JSON Data and select Download GSTR-2A.
Step 5: Click on the download button along with the month then you will receive an OTP on your registered mobile no and email id, enter that OTP and can download.
Step 6: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option.
Step 7: Chose Reconcile GSTR-2A (Party Wise) / (Vch. wise) as per the requirements.
Step 8: Enter the period and can match your purchases with GSTR-2A.
Note: Please ensure the API access is enabled on GST portal to receive OTP.

I want to reconcile GSTR-A data. What is the process?

To reconcile your GSTR2A with books data in BUSY, you need to follow these steps:
 Step 1: Open the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. 
 Step 3: Enter your GST portal username in the GST Portal User Name field and save it.
 Step 4: Next, open the Transaction menu and select GST Misc Utilities.
 Step 5: Choose Download GSTR JSON Data and select Download GSTR-2A.
 Step 6: Click on the download button along with the month and verify with OTP.
 Step 7: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option.
 Step 8: Chose Reconcile GSTR-2A (Party Wise) / (Vch. wise) as per the requirements.
 Step 9: Enter the period and can match your books data with GSTR-2A.
 Note: Please ensure the API access is enabled on GST portal to receive OTP.

How can I upload purchase invoices in the new GSTR B format?

To upload Purchase invoices in the new GSTR2B format you need to follow the steps 
 Step1 create the purchase voucher according the invoice provided by your vendor 
 Step2 Go to administration menu and click on Configuration then Feature options and select GST VAT option 
 Step3 fill the gst portal user name and save 
 Step4 go to gst portal and click my profile then Click MAnage api access and enable api access 
 and confirm 
 Step5 In BUSY go to transaction menu and click on GST misc utilities and click on download 
 GSTR json data 
 Step6 select month and click on download then fill the OTP and click on download 
 Step7 then go to Reconcile GSTR2B data option and select month and ok 
 need to ensure that you have generated purchase voucher in BUSY is without any error

I made a purchase in April but my supplier uploaded the return late in June. Now this invoice is not reconciling in BUSY in the month of April. How can I get the software to reconcile entries according to the actual month?

If you enter a purchase voucher in april month but your supplier uploaded the return in june, so you neighter reconcile it in april month nor claim the ITC ( Input Tax Credit) because it will not reflect the GSTR2B of april month. In BUSY, you can tag that bill in june to claim ITC by using these steps:
 Step 1: Go to Transactions menu and select GST Misc. Utilities.
 Step 2: Choose Montly ITC Tagging as per GSTR2B and enter the period then open the report.
 Step 3: You need to press F4 to change the status and select ITC Status as Claimed and mention the return period.
 Step 4: Now, when you generate the GSTR-3B return set Y on Pick Relevant ITC from Monthly ITC Tagging?
 The report will generate will all the ITC that you have tagged in the selected period.

What is the Gst reconciliation process in BUSY and how do I perform it?

Find out the steps to reconcile GST data in BUSY
 Step 1: Go to Administration menu and Then Configuration.
 Step 2: Then go to Features / Options then go to GST / VAT and Enter your GST portal username in the GST Portal User Name field and save it.
 Step 3: Then go to Transaction menu and Then go to GST Misc Utilities.
 Step 4: Then go to Download GSTR JSON Data 
 Step 5: Then select Download GSTR1,GSTR2A, GSTR2B or GSTR3B as required.
 Step 6: Click on the download button along with the month then verify with OTP and download it.
 Step 7: Now, under the GST Misc. Utilities select the Reconcile GSTR Data option.
 Step 8: Chose Reconcile GSTR1, GSTR2A, GSTR2B or GSTR3B as per the requirements.
 Step 9: Enter the period and can match your GST portal data with BUSY data.

How to check the differences between uploaded sales and downloaded purchase data?

To find the differences in sale and purchase data, you can use the reconcile gstr data option in BUSY follow below steps to reconcile gstr data in BUSY: 
Step 1: Go to administration menu and select configuration option.
Step 2: Then select feature and option and click on GST/VAT tab.
Step 3: Make sure to mention GSTIN and gst user name in the given field.
Step 4: Enable api access from Gst portal by login your gst portal.
Step 5: On the top-right corner, click on My Profile and then Click on Manage API Access.
Step 6: Choose Yes under Enable API Request and then Under Duration, choose 30 days then click on confirm.
Step 7: Go to transaction menu and select gst misc. utilities.
Step 8: Then click on download GSTR json data and after that click on reconcile GSTR data under gst misc. utilities to reconcile different GSTR data.

Can we check party filing status and how do i reconcile GSTR A with BUSY data?

In BUSY, you can file GSTR-1/GSTR-3B for different GSTINs by utilizing the branch feature. Alternatively, if you do not use this feature, you would need to create separate companies corresponding to each GSTIN.
 Futher to reconcile GSTR 2A with BUSY data, you need to follow the steps:
 Step 1: Go to transaction and then select GST misc utlities option from it.
 Step 2: Then click on Download GSTR JSON data tab
 Step 3: Then Select Download GSTR 2A option 
 Step 4: Now, Click on Download option for which month you want to reconcile.
 Step 5: After download the GSTR 2A JSON ,again go to GST misc utilities and select reconcile GSTR data
 Step 6: Then select Reconcile GSTR 2a either party wise or voucher wise
 Step 7: Now, select the month for which you want to reconcile and then cross-verify the data.

How can I troubleshoot API authorization failures when trying to download data from your system?

To troubleshoot API authorization failure error you can enable the api access from gst portal again.
 Step 1: Go to administration menu and select configuration from it.
 Step 2: After that select feature and option and then select GST/VAT tab.
 Step 3: In GST/VAT window make sure you have mentioned correct GSTIN and GST portal username.
 Step 4: After that login your GST portal and Go to your Return dashboard.
 Step 5: Click on MY PROFILE button at right hand side on top menu and in next window Go to manage API access.
 Step 6: And then select yes on enable API request and make sure to select 30 days duration from dropdown list.
 Step 7: Then Click on confirm button to save.
 Step 8: If still faces the same problem then try with changing the internet or try after some time.

Frequently AskedQuestions