Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I want to view the details of each transaction in my GSTR- report. How can I do this?

To view the details of each transaction in your GSTR-1 report, you need to follow the below steps: 
Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-1.
Step 2: then select the relevant information and select the date range, then press OK and F2 to load the report.
Step 3: After loading the report, you can see the section-wise details. Click on the required section, and you can find the tax amount.

I am unable to view reports from my account register. What should I do to resolve this?

Here are some common reasons for this discrepancy:
Step 1: Incorrect data entry or missing entries.
Step 2: Invoices recorded in your accounting software and the GST portal may not align if they are for different periods.
Step 3; Rounding variances in calculations can result in small discrepancies. Step 4: You can filter by transaction type, category, or specific criteria to refine the report's results.i
Step 5;Double-check the date range for the report. Step 6: Make sure you have the necessary permissions

How can I reconcile my data between the ITC claims in BUSY and actual GST portal data?

reconcile my data between the ITC claims in BUSY and actual GST portal data, you can try the following steps:
Step 1: Go to the BUSY .
Step 2: Navigate to the transaction section.
Step 3: Look for the option called GST MIsc. Utilities.
Step 4: Select the option to download both 2A and 2B GSTR reports.
Step 5: Reconcile the information between the two reports.
Step 6: Once the reconciliation is complete, you should be able to download the transactions successfully.

How to ensure complete accuracy between debit and credit values when filing GST returns on the portal?

To ensure complete accuracy between debit and credit values when filing GST returns on the portal, it is important to carefully reconcile and match the debit and credit entries in your accounting software. Double-check that all debit and credit notes are correctly linked to the relevant invoices. Additionally, verify that the HSN codes and tax rates are accurately entered for each transaction. Regularly review and reconcile your books with the GST returns to identify any discrepancies and make necessary corrections before filing.

The sales register or GST reports are not matching my expectations. How can I extract accurate reports?

Here are some common causes and steps to help you identify and address the issue:
Step 1: Verify that the date range corresponds to the current GST filing period.
step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
Step 3: Verify that your BUSY software is correctly configured for GSTN
Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.

I want to re-check if all transactions have correct GST details entered. What is the process?

To re check if all transactions have correct GST details entered, you can check GST registers such as Sales Register, Purchase Register, etc. To check them you can follow these steps:
Step 1: Go to Display menu and click on GST Reports.
Step 2: Select GST Registers and choose Sales Register, Purchase Register, etc as per the requirements.
Step 3: Select the proper filteration option and enter the date range.
Step 4: Open the report and check your transactions with GST details.

Why am I unable to generate certain GST reports even though my API is active?

There could be several reasons why you are unable to generate certain GST reports even though your API is active. Some possible reasons could be:
Step 1 : Incorrect API credentials entered in the software
Step 2 : Issues with the software configuration
Step 3 : Specific limitations of the software in generating certain reports.
Step 4 : It is recommended to check the API credentials, ensure proper software configuration, and consult the software provider for further assistance in resolving the issue.

Why is old data not showing even though I have the index number?

Here are some common factors and troubleshooting steps to consider: please restore the old backup of the data . Restore Data: To restore data in BUSYfollow these steps: Step 1: Open BUSYand select Restore Data option from Company tab. Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process. Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

What are common reasons for entry errors, and how can I avoid them?

Here are some potential causes for this discrepancy:
Step 1: Incorrect data entry in your BUSY, such as entering wrong invoice details, tax amounts, or dates, can lead to discrepancies.
Step 2: Recording a transaction in a different financial period than when it occurred
Step 3: Failure to reconcile your accounting records with the auto-populated data in GSTR-2A Step 4: Mismatch in Tax Rates
Step 5: If you made amendments or corrections in your GSTR-1 on the portal after filing it through

I want to export GST reports in PDF format. What should I do?

To export GST reports in PDF format from BUSY, you can follow these steps:
Step 1. Open BUSY.
Step 2. Go to the 'Display' menu.
Step 3. Select 'GST Report'.
Step 4. Choose the specific GST report you want to export.
Step 5. Set the desired date range for the report.
Step 6. Click on the 'Export' option.
Step 7. Choose the 'PDF' format for exporting the report.
Step 8. Save the exported PDF file to your preferred location on your computer.
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