Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the difference between gstr and gstrb ?

GSTR-2 is a monthly tax return showing the purchases you've made for that month. When you make purchases from registered vendors, the information from their sales returns (GSTR-1) will be available and autopopulate in the GSTIN portal as GSTR-2A for you to use in your GSTR-2
GSTR-3B is a self-declared summary GST return filed every month Taxpayers need to report the summary figures of sales, ITC claimed, and net tax payable in GSTR-3B. A separate GSTR-3B must be filed for every GSTIN

I want to filter my GST report by voucher number, but it only works when I apply a BB filter. The filter does not work for BC transactions. How can I resolve this?

If you are unable to apply filters in your GST (Goods and Services Tax) report, to resolve using the following steps:
Step 1: Go to display menu in the comapny .
Step 2: nevigate the Gst reports option .
Step 3: Select specific report which you want to filter .
Step 4 : In the gst registers view the report and press F7 to filter the report .
Step 5 : Apply filter on Invoice no field .

I am trying to filter sales data by customer name to see sales only for that customer. But I don't see a filter option for customer name. Why is this not available?

To filter vouchers to update state codes in BUSY , to resolve using the following steps:
Step 1: Go to display menu in the comapny .
Step 2: Nevigate the Inventory reports option .
Step 3: Select specific report which you want to filter .
Step 4 : In the registers view the report and press F7 to filter the report .
Step 6: Seelct party name column
Step 5 : Apply filter on the field .

I am trying to show the output GST amounts for the month of March but it is showing the cumulative amount. How can I show only the month of March?

To show only the GST amounts for the month of March and avoid cumulative amounts, you may need to follow specific steps: 
Step 1: Access the GST reporting section in BUSY from Display Menu .
Step 2: Select the Date Range in particular report
Step 3 : Use filters are filters available for the report.
Step 4: Double-check the transaction dates for GST entries in March.
Step 5: Look for options related to subtotals or groupings in your report.

Why is there a mismatch between the BUSY software records and what is shown in my GSTR on the portal? What could be the potential causes for this?

Here are some potential causes for this discrepancy:
Step 1: Incorrect data entry in your BUSY, such as entering wrong invoice details, tax amounts, or dates, can lead to discrepancies.
Step 2: Recording a transaction in a different financial period than when it occurred
Step 3: Failure to reconcile your accounting records with the auto-populated data in GSTR-2A Step 4: Mismatch in Tax Rates
Step 5: If you made amendments or corrections in your GSTR-1 on the portal after filing it through

I want to filter my GST report based on voucher numbers. But when I enter the voucher numbers and apply filter, no data is shown. What is wrong?

If you are unable to apply filters in your GST (Goods and Services Tax) report, to resolve using the following steps:
Step 1: Go to display menu in the comapny .
Step 2: nevigate the Gst reports option .
Step 3: Select specific report which you want to filter .
Step 4 : In the gst registers view the report and press F7 to filter the report .
Step 5 : Apply filter on Invoice no field .

I want to tag my expense transactions as registered, unregistered etc but don't see these options while booking expenses. How can I tag expenses this way in BUSY?

To tag my expense transactions as registered, unregistered etc but don't see these options while booking expenses,Please follow below steps : 
Step 1: Enter expense transactions into BUSY through journal entry.
Step 2: Assign each expense transaction with gst nature in the journal entry .
Step 3: Generate Expense Reports go to the display menu .
Step 4: select GSt Reports
Step 5: click on GST Audit report .
Step 6: Select GST Audit report .

I need to generate sales report for a specific product. But I don't see any filter option for products. How can I filter sales reports by products?

To filter vouchers to update state codes in BUSY , to resolve using the following steps:
Step 1: Go to display menu in the comapny .
Step 2: Nevigate the Inventory reports option .
Step 3: Select specific report which you want to filter .
Step 4 : In the registers view the report and press F7 to filter the report .
Step 6: Seelct Item name column
Step 5 : Apply filter on the field .

I am trying to filter sales report for only sale parties. But purchase parties are also getting included. How can I exclude purchase parties from sales reports?

To filter vouchers to update state codes in BUSY , to resolve using the following steps:
Step 1: Go to display menu in the comapny .
Step 2: Nevigate the Inventory reports option .
Step 3: Select specific report which you want to filter .
Step 4 : In the registers view the report and press F7 to filter the report .
Step 6: Seelct party name column
Step 5 : Apply filter on the field .

The sales amount in my balance sheet is different from the amount shown in the GST reports. How can I find the vouchers causing this difference?

Here's a step-by-step approach to address this issue:
Step 1: Review the Sales Analysis Report.
Step 2: Check the data entry for sales transactions.
Step 3: Cross-verify the sales entries with the corresponding invoices and receipts.
Step 4:Make sure that the amounts, dates, and customer details match in both the sales records and invoices.
Step 5: Compare your financial statements, bank records, and other financial data .
Step 6: If you are using custom reports or filters to generate the sales report.
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