Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I ensure the ITC claim amounts match accurately and resolve a "varying by more than %" error message on the GST portal?

To ensure ITC claim amounts match accurately and resolve "varying by more than 5%" error on GST portal, you should reconcile the ITC claimed in your accounting software with the ITC available in your GST portal. Check for any discrepancies and rectify them. If the difference is still more than 5%, you need to rectify the error in your accounting software and file an amendment return on the GST portal.

I am unable to see credits available to me as per GSTR A in my GSTR B dashboard in the software?

There could be several reasons for this issue. Here's how you can troubleshoot: 
Step 1: Ensure that you have downloaded the GSTR 2A data into your accounting software correctly.
Step 2: Verify that the data from GSTR 2A matches the period
Step 3: look for the Not all expenses are eligible for ITC.
Step 4: Make sure that the ITC entries match the data in GSTR 2A.

Why am I unable to generate the GST reports properly after making changes to an invoice for local GST bill sundry?

When you do the changes in the local GST bill sundry then do the below steps.
Step 1: Open the voucher, then remove the gst bill sundry from F9 and re enter it again in the voucher for reflecting the changes.
Step 2: Then run regenerate dual voucher from housekeeping by selecting the none for filter voucher on the basis.
Note : Do this process after the data backup.

I am unable to generate GST reports and returns. What could be the reason and how can I fix this?

To generate GST reports and returns in BUSY you need to ensure that GST option is enabled or not to enable GST option please follow these steps 
step 1: go to he configurations under administration menu
step 2: open features and option then click on GST/VAT tab
step 3: set type as GST and save configuration after that GST reports , returns option enabled under dispaly menu.

I am unable to find the option to enable marginal GST calculation in BUSY. Where can I find this setting?

In BUSY there is no such option for marginal gst calculation,but you check available options in BUSY under GST/VAT tab and there can enable serveral gst options and type of taxpayer,according to which while billing you can select tax in sale type accoridng to your need and same tax categories in item masters.On the basis of tax applied in bill or voucher,it is reflected in multiple gst reports in display

The ITC reversal entry is not getting reflected even though I selected the right rule. What should I check?

If the ITC Reversal entry isn't showing up even though you selected the correct rule, follow these steps: 
Step 1 : Check if an approval system is applicable for that voucher. If it is, you need to get it approved by your admin.
Step 2 : Make sure that, under the GST Tax Adjustment window, the Period Ending Date is correctly selected according to your return period.

Why is there still an outstanding balance showing in the GST ledger even after making the adjustments?

There could be several reasons for an outstanding balance showing in the GST ledger even after making adjustments. It could be due to 
Step 1 : Unadjusted input-output entries
Step 2 : Cross-adjustment entries
Step 3 : Or pending payments.
Step 4 : It is important to review and reconcile all transactions and ensure that all adjustments and payments are properly accounted for to resolve any outstanding balances.

How do I determine the correct tax liability while filing GST returns, especially when reports show discrepancies?

Here are the steps to reconcile GST tax calculations with invoice amounts:
Step 1: Review your data entry in BUSY.
Step 2: Make sure you have assigned the correct tax codes to your transactions.
Step 3: Ensure that the software is using the correct tax rate for calculations.
Step 4: Compare the data in your GST report with your ledger accounts.
Step 5: Reconcile the data with GST Audit Report.

I need to show percentage of sales for all items. How can I generate this report?

To generate a report that shows the percentage of sales for all items in BUSY, Here's how to do it:
Step 1: Choose the Sales Analysis Report .
Step 2: Select sales transactions and item-wise data. Step 3; Configure the date range for the report
Step 4: Add custom column formula basis .
Step 5: Add formula in custom column Calculate Percentage of Sales
Step 6: save the report .

How can I compare data between two different periods to analyze trends over time?

To compare data between two different periods and analyze trends over time in BUSY, you can generate reports for each period separately and then compare the relevant data points. You can select the desired time periods in the report settings to generate reports for specific dates or periods. By comparing the data from these reports, you can analyze trends, identify changes, and make informed decisions based on the insights gained.
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