Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The ITC Claim Register is blank even though I have claimed ITC. What do I need to do to populate the ITC Claim Register?

To reflect the purchase voucher in the ITC Claim register then make sure below steps.
Step 1: The purchase entries should be entered properly with the Gst rate.
Step 2: Make sure you have change the ITC status from pending to claim from the monthly ITC tagging report of GSTR 2A or 2B.
Step 3: Make sure you have selected the correct month and status while opening the report.

I am unable to see any entries in the ITC Claim Register report. What do I need to check or do to resolve this?

To reflect the purchase voucher in the ITC Claim register then make sure below steps.
Step 1: The purchase entries should be entered properly with the Gst rate.
Step 2: Make sure you have change the ITC status from pending to claim from the monthly ITC tagging report of GSTR 2A or 2B.
Step 3: Make sure you have selected the correct month and status while opening the report.

I am unable to find the difference between BB and BC transactions in the software. What should I do to identify this difference?

To identify difference between B2B and B2C transactions, you can look at whether your client has a GST (Goods and Services Tax) number. If your client is not registered for GST, treat the transaction as B2C. If your client has a GST number, consider it a B2B transaction. You can find this information in the GSTR1 Return, where both types of transactions are listed separately in their respective sections.

I was told I can claim input credit and get refunds from the government for excess GST paid. How does this process work?

In the GST summary, When you do the adjustment of GST output with the GST Input through F4 shortcut key and then do the GST payment entry. If the remaining amount is left for the GST Input then its means you have paid the extra GST amount to the goverment. The extra GST amount which shows as GST input in BUSY can adjust with the output of next month.

I am unable to enter the quantity for my service invoices. It is showing as not applicable. How can I resolve this?

If you are unable to enter a quantity for service invoices and it's showing as not applicable, here are some steps to resolve this issue:
Step 1: Add new invoice from transaction menu .
Step 2 : Select sales option and then ADD
Step 3: add relavant information in invoice , item name , priice , quantity , tax amount etc.
Step 4: and Save the Invoice

Why is the sales report not showing the full break down and details at the bill/invoice level for the entire year?

To see Sale report with details ,you can follow some steps:
Step 1: Go to Display and then click on GST reports.
Step 2: Now click on GST Registers and then click on supply outward Register
Step 3: Now click on option for Party to see report and filer on period and enable Show Qty. Details option and enable other option as per your requiremen and check reports.

I am not able to see the input tax credit values in the software. What should I check to fix this?

If you can't find the input tax credit value in the software, follow these steps:
Step 1: Ensure that the tax accounts are grouped under "Duties and Taxes."
Step 2: Check that you've correctly entered the tax nature in the account master.
Step 3: After completing steps 1 and 2, recheck the input tax credit. You should now be able to see all the required ITC as expected.

I want to separate the GST on business expenses from the GST on purchases. How can I get this breakup?

To separate the gst on business expenses from the GST on Purchase in BUSY you 
can follow the steps
Step1 go to display menu and click on gst reports
Step2 click on gst register and click on supply inward register
Step3 select date range and select section as Nil rated invoice
step4 enable show exempt NR ZR entries in taxable invoice separately then ok

I want to file the consolidated GSTR for multiple GSTINs. What is the process to do this in BUSY software?

To file a consolidated GSTR-1 for multiple GSTINs, you typically need to follow these steps:
Step 1: Enable Multi branch process
Step 2: Set branch wise GST configuration from Branch details option
Step 3: Set GSTIN and access the transaction as per branch configuration
Step 4 : view and generate reports branch wise
Step 5 : you ca upload aur generate return by branch wise .

I am having problems reconciling GST returns with books of accounts. What are the possible reasons for this?

if you have facing problems to reconcile GST return with books of accounts so there is multiple reasons for that ,
1. some of invoice from books is missing as per GST return data
2. mismatch in taxable value between BUSY data and GST data
3. mismatch in GST value between BUSY data and GST data
3. after GST return filing some changes done in BUSY books entries
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