Frequently Asked Questions

Here are some common causes and steps to address the problem:
 Step 1: Check for data entry mistakes invalid tax calculations.
 Step 2: Verify that invoices and transactions are correctly matched with the corresponding C.G.S.T. and S.G.S.T. calculations
 Step 3: Ensure that transactions are reported in the correct tax return period. 
 Step 4: Reconcile with GSTR-1 and GSTR-3B.
 Step 5: Cross-Check Input and Output Tax

To export the audit report to a pen drive, you can follow these steps:
 1: Go to Display menu and then click on GST Report
 2: Open an audit report you want to export
 3: Click on the Export option at the top of the report or press Alt+E
 4: Choose data format
 5: And specify the path of a pen drive and then export.

Here are steps to help you troubleshoot and access the job work data:
 Step 1: double-check that you have indeed entered the job work data
 Step 2: check the entrirs of mat. issue and mat . received under jobwork Step 3 : view th e Job work report from display menu .
 Step 4: Confirm that you have the appropriate permissions to view job work data.

To resolve errors related to HSN codes when importing data into GSTR1 filing in BUSY, you can do it:
 Step 1 : Ensure that the HSN codes have a minimum of 3 words/digits. This will help avoid any invalid entry errors. 
 Step 2 : Additionally, you can update the HSN description in the software to separate out any duplicate entries for the same HSN code.

If you are unable to see the correct GST tax type in the sales invoice, you need to follow the below steps:
 Step 1: Go to Administration, then select Configuration, then select Features and Options.
 Step 2: Then select the GST/VAT option. In the GST/VAT option, you will find the option to create a default GST Master.
 Step 3: It will create a GST tax type.

Pls Follow the Below the Steps:
Step 1: Display Menu
Step 2: Gst Reports
Step 3: Gst Returns
Step 4: GSTR-1 E retrun or GSTR 3B Ereturn
Step 4: Select As per Govt Template
Step 5: Specify the Gst template path & Ereturn Folder Path.
Step 6: Download GST Offline Tool from Gst Portal
Step 7: Select the Excel Generated template data from BUSY.
Step 8: Create JSON file and Upload it on GST Portal.

Make sure that the Monthly ITC Tagging should be done proper in BUSY.
 Pls Follow the Below Steps :
 Step 1: Transactions
 Step 2: GST Misc Utilities
 Step 3: Click on monthly ITC tagging as per GSTR 2A or GSTR 2B as per your requirement.
 Step 4: Select the voucher then press F4 Shortcut Key, Mention the status as Claimed then select the Return period.

Here are some common causes and steps to address the problem:
 Step 1: Check for data entry mistakes invalid tax calculations.
 Step 2: Verify that invoices and transactions are correctly matched with the corresponding C.G.S.T. and S.G.S.T. calculations
 Step 3: Ensure that transactions are reported in the correct tax return period. 
 Step 4: Reconcile with GSTR-1 and GSTR-3B.
 Step 5: Cross-Check Input and Output Tax

To check the invalid tax rate in voucher in BUSY, you can follow the below steps:
Step 1: Go to display section then click on Gst audit report and select gst audit reports.
Step 2: Click on invalid tax rate in vouchers then select required voucher like sales, purchase or accounting voucher.
Step 3: Now, select local, central or combined  then specify date range and open the report.

Ensure below instructions if e-invoice in BUSY not reflect on GST portal:
 1: Check that IRN has been succesfully generated.
 2: Make sure you are checking it in relevant period.
 3: Check the GSTN.
 4: If you have generated recently then you can wait for atleast 24 working hrs to sync it on GST portal.
 If still issue persists then can share your concern on support@busy.in