Frequently Asked
Questions

Q: Where can I find HSN summary and adjustment summary reports in BUSY?

To view HSN Summary in BUSY, you can follow these steps: Step 1: Open the Display menu and select GST Reports. Step 2: Choose GST Other Reports and then click on HSN wise Summary. Step 3: Select either Inward or Outward as required. Step 4: Enter the date range and open the report. Furthermore please provide more details as which adjustment summary report do you want?

Q: How can I check the gst sales register of particular party?

To check the gst sales register of particular party in BUSY then follow the below steps. Step 1: Click on display and then gst reports Step 2: Then gst register and sales register, here you will get option to view the report as per local,central or combined then bill wise,hsn code wise or item wise as per your need choose it.mention the date range and press ok.

Q: How to export data from BUSY for filing GST returns?

Pls Follow the Below the Steps: Step 1: Display Menu Step 2: Gst Reports Step 3: Gst Returns Step 4: GSTR-1 E retrun or GSTR 3B Ereturn Step 4: Select As per Govt Template Step 5: Specify the Gst template path & Ereturn Folder Path. Step 6: Download GST Offline Tool from Gst Portal Step 7: Select the Excel Generated template data from BUSY. Step 8: Create JSON file and Upload it on GST Portal.

Q: Why is the tax amount not getting calculated as IGST when I am doing an inter-state transaction?

Tax amount not getting calculated as IGST when doing an inter-state transaction for that make sure while enter transaction for inter-state then you need to select sales or purchase type as a central - mutirate or item wise also make sure that in party master which is selected in transaction correct GST no and state is mentioned. then you can calculate proper GST in transaction.

Q: I am unable to generate certain reports in BUSY. What troubleshooting can I do to resolve this?

There are several troubleshooting steps you can take to resolve the issue. Step 1: Verify the date range for the report Step 2: If you are using a multi-user system, check your user role settings. Step 3: Ensure that you are using the latest version of BUSY. Step 4: If you suspect data corruption is the issue, consider restoring your data from a previous backup.

Q: Why are non-GST customers like embassies still showing in my GST reports? How can I exclude them?

To exclude them from GST reports, you can consider the following steps: Step 1: Check the customer master data to confirm their GST status. Step 2: Non-GST customers should not have a GSTIN associated with them Step 3: Examine the transaction entries for these customers to ensure that they are correctly marked as non-GST transactions. Step 4: Review the ledger accounts associated with non-GST customers

Q: How do I enter date ranges to generate reports like GST returns in BUSY after an update?

To generate reports like GST returns in BUSY, please follow below steps : Step 1: navigate the display menu Step 2 : select the Gst reports and thenGSt returns Step 3 : select option Gst Return report. Step 4 : specify the specific date range and enable the bifurcation option Step 5 : click on Ok and viwe the report

Q: Where can I see the GST I need to pay in my GST B report in BUSY?

If you want to see the GST 3B report please follow given below steps: Step 1: Go to display menu Step 2: Then click on GST REPORTS Step 3: Then click on gst returns Step 4: Afterwards click on GSTR-3B Step 5: To know the tax amount you need to pay to the government you need to check provision of it on GST portal then check in its section accordingly

Q: How can I validate details like GST number of suppliers/customers in BUSY before filing GST return?

To validate GST number of suppliers in BUSY before filing GST return, you can use the GSTIN Validate feature in BUSY, follow the below steps: Step 1: Go to Transaction tab and click on GST Misc. Utilities. Step 2: Select Validate GSTIN Online option and click on multiple GSTIN Step 3: Load data and select account name and click on validate online.

Q: Why does the taxable amount differ when calculated from invoice v/s calculated from sales register?

The difference shows in the invoice taxable amount and in the sales register from the below steps. Step 1: If you have applied taxinlcusive sale type then shows difference, you have to calculate according to inclusive calculation. Step 2: Ensure the option of show sale purc amount as a taxable amount should be No for the GST reports from the GST VAT option under Administration.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Where can I find HSN summary and adjustment summary reports in BUSY?

To view HSN Summary in BUSY, you can follow these steps:
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Choose GST Other Reports and then click on HSN wise Summary.
 Step 3: Select either Inward or Outward as required.
 Step 4: Enter the date range and open the report.
 Furthermore please provide more details as which adjustment summary report do you want?

How can I check the gst sales register of particular party?

To check the gst sales register of particular party in BUSY then follow the below steps.
Step 1: Click on display and then gst reports
Step 2:  Then gst register and sales register, here you will get option to view the report as per local,central or combined then bill wise,hsn code wise or item wise as per your need choose it.mention the date range and press ok.

How to export data from BUSY for filing GST returns?

Pls Follow the Below the Steps:
Step 1: Display Menu
Step 2: Gst Reports
Step 3: Gst Returns
Step 4: GSTR-1 E retrun or GSTR 3B Ereturn
Step 4: Select As per Govt Template
Step 5: Specify the Gst template path & Ereturn Folder Path.
Step 6: Download GST Offline Tool from Gst Portal
Step 7: Select the Excel Generated template data from BUSY.
Step 8: Create JSON file and Upload it on GST Portal.

Why is the tax amount not getting calculated as IGST when I am doing an inter-state transaction?

Tax amount not getting calculated as IGST when doing an inter-state transaction for that make sure while enter transaction for inter-state then you need to select sales or purchase type as a central - mutirate or item wise also make sure that in party master which is selected in transaction correct GST no and state is mentioned. then you can calculate proper GST in transaction.

I am unable to generate certain reports in BUSY. What troubleshooting can I do to resolve this?

There are several troubleshooting steps you can take to resolve the issue.
 Step 1: Verify the date range for the report
 Step 2: If you are using a multi-user system, check your user role settings.
 Step 3: Ensure that you are using the latest version of BUSY.
 Step 4: If you suspect data corruption is the issue, consider restoring your data from a previous backup.

Why are non-GST customers like embassies still showing in my GST reports? How can I exclude them?

To exclude them from GST reports, you can consider the following steps:
 Step 1: Check the customer master data to confirm their GST status.
 Step 2: Non-GST customers should not have a GSTIN associated with them
 Step 3: Examine the transaction entries for these customers to ensure that they are correctly marked as non-GST transactions.
 Step 4: Review the ledger accounts associated with non-GST customers

How do I enter date ranges to generate reports like GST returns in BUSY after an update?

To generate reports like GST returns in BUSY, please follow below steps : 
 Step 1: navigate the display menu 
 Step 2 : select the Gst reports and thenGSt returns 
 Step 3 : select option Gst Return report. 
 Step 4 : specify the specific date range and enable the bifurcation option 
 Step 5 : click on Ok and viwe the report

Where can I see the GST I need to pay in my GST B report in BUSY?

If you want to see the GST 3B report please follow given below steps:
Step 1: Go to display menu
Step 2: Then click on GST REPORTS
Step 3: Then click on gst returns
Step 4: Afterwards click on GSTR-3B
Step 5: To know the tax amount you need to pay to the government you need to check provision of it on GST portal then check in its section accordingly

How can I validate details like GST number of suppliers/customers in BUSY before filing GST return?

To validate GST number of suppliers in BUSY before filing GST return, you can use the GSTIN Validate feature in BUSY, follow the below steps: 
 Step 1: Go to Transaction tab and click on GST Misc. Utilities. 
 Step 2: Select Validate GSTIN Online option and click on multiple GSTIN 
 Step 3: Load data and select account name and click on validate online.

Why does the taxable amount differ when calculated from invoice v/s calculated from sales register?

The difference shows in the invoice taxable amount and in the sales register from the below steps.
 Step 1: If you have applied taxinlcusive sale type then shows difference, you have to calculate according to inclusive calculation.
 Step 2: Ensure the option of show sale purc amount as a taxable amount should be No for the GST reports from the GST VAT option under Administration.

Frequently AskedQuestions