Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where can I find HSN summary and adjustment summary reports in BUSY?

To view HSN Summary in BUSY, you can follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Other Reports and then click on HSN wise Summary.
Step 3: Select either Inward or Outward as required.
Step 4: Enter the date range and open the report.
Furthermore please provide more details as which adjustment summary report do you want?

How can I check the gst sales register of particular party?

To check the gst sales register of particular party in BUSY then follow the below steps.
Step 1: Click on display and then gst reports
Step 2: Then gst register and sales register, here you will get option to view the report as per local,central or combined then bill wise,hsn code wise or item wise as per your need choose it.mention the date range and press ok.

How to export data from BUSY for filing GST returns?

Pls Follow the Below the Steps:
Step 1: Display Menu
Step 2: Gst Reports
Step 3: Gst Returns
Step 4: GSTR-1 E retrun or GSTR 3B Ereturn
Step 4: Select As per Govt Template
Step 5: Specify the Gst template path & Ereturn Folder Path.
Step 6: Download GST Offline Tool from Gst Portal
Step 7: Select the Excel Generated template data from BUSY.
Step 8: Create JSON file and Upload it on GST Portal.

Why is the option to add mismatched bills directly from the reconciliation report to purchases not visible to me?I made an error while entering a transaction in the accounting software. How can I edit or delete this transaction?What are the steps to troubleshoot issues with validating GST details in BUSY?

To edit or delete the transaction go to:
Step 1 : CLick on transactions
Step2 :Purchase
Step 3 : Modify
Step 4 : edit it or save
Step 5 : To delete simply press F8 key to delete
Troubleshoot issue with validate GST number in BUSY:
Step 1 : Verify accuracy of GST enter details
Step 2 : Pay attention to error while validate GSTIN

How can I adjust the tax liability for a sales return in BUSY? What voucher should I use for adjusting tax liabilities for sales returns?I need to adjust a regular tax payment that I already paid. What is the process to adjust previously paid tax amounts in BUSY?

For adjusting tax liability of the cancel voucher, you need to post credit note of the liability raised. Further, please follow below mentioned steps for voucher posting.
Step 1 : Go to transaction tab and click on add credit note w/o.
Step 2: Debit your Party and Tax account & credit your purchase account.
Step 3: Specify orginal voucher number and date of the invoice."

I am unable to see the name of the party in the GSTI report. How can I get the party name to show in this report?

In BUSY, to see the party name in the GSTI report, you can use the Account to be shown by option. This feature allows you to display the party name in the same report according to your selection. By choosing this option, you can make sure that the party names appear in your GSTI report, helping you easily identify the parties involved in your transactions.

What are some common mistakes that can lead to the errors I am facing in accessing reports or file downloads related to GST filing?

common mistakes that can lead to the errors facing in accessing reports or file downloads related to GST filing 
1. check that you have installed latest version of BUSY
2. incorrect username mentioned in GST configuration for download GST return reports. directly from GST portal
3. in GST portal API access for 30 days to download GST reports in BUSY was disabled.

I want to generate GSTR- report from previous months but the data seems frozen. How can I unfreeze or regenerate reports for past months?

To unfreeze or regenerate GSTR-1 reports for past months in BUSY, you need to unfreeze it for unfreeze it follow these steps 
step 1: go to the utilities under administration menu
step 2: click on data freezing option
step 3: select partial or full option and mentioned date range then unfreeze data.
step 4: then you can regenerate GSTR-1 reports for past months

The tax amount is not reflecting correctly in my profit & loss account. Where can I see the breakup of the tax components?

Tax amount is a part of duties and taxes which is not a part of profit and loss. To check tax breakups you can check GST Summary in BUSY by using these steps:
Step 1: Go to Display menu and click on GST Reports.
Step 2: Select GST Summaries and click on GST Summary.
Step 3: Enter the date range and can see the report.

Why is the option to select a specific month or quarter missing when I try to generate a GST report in BUSY?

The specific options and features in BUSY may vary depending on the version you are using . However, in many cases, when generating a GST (Goods and Services Tax) report, the software typically allows you to select a specific period, which could be a month or a quarter, for which you want to generate the report. This configuration available into the GST configuration window .
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