Frequently Asked Questions

Some transactions are not showing in my reports, to get all transactions to reflect accurately in the reports you need to make sure that the items selected in those transaction are not skiped for GST reports, you can modify item and disable skip GST report option also you can check sales or purchase type selected in voucher, modify them and disable skip GST report option.

Here are the steps you can take:
 Step 1: Before making any changes, create a backup of the data 
 Step 2: Identify any reports or processes that impact on the data you're modifying. 
 Step 3: Choose a period when the system's usage is low to minimize disruption
 Step 4: After making the changes, thoroughly test the reports that rely on the updated data.

To fix incorrect IGST amount calculation in the software, you should check the 
 Step 1 : Configuration settings related to tax rates and tax calculations.
 Step 2 : Ensure that the correct IGST tax rate is entered and that the tax calculation method is set accurately. 
 Step 3 : Additionally, verify if the software is considering the correct taxable value for IGST calculation.

When you open the GSTR2 report in BUSY, you'll see an option called Account to be shown by. If you've entered an alias or print name instead of the Name, then the corresponding column will be blank. To fix this, choose the Name option in the Account to be shown by field. By doing so, the party name will be displayed under its respective column.

If you are unable to generate GST returns properly after restoring data, you should check the restored data for any incorrect or mismatched information. Make sure that all the necessary details, such as invoice numbers, HSN codes, and tax amounts, are accurate and up to date. If you find any errors, correct them in the restored data and then try generating the GST returns again.

If Gst expense are not showing up correctly in the reports you should check the following 
 steps 
 Step1 open the expense voucher and check GST nature must be B2B expense 
 Step2 check the expense ledger mention in voucher have appropriate tax category and Itc 
 eligibility nature and GST Type 
 Step3 In expense voucher GST must be applied properly on expense

To change your company composition from regular to the composition scheme for GST compliance, you'll need to follow these steps:
 Step 1; Create a new company in your accounting or BUSY.
 Step 2; In the new company setup, make sure to update all the necessary Company details.
 Step 3: the GST configuration process, you should select the composition scheme option. Step 4; Save the Configuration.

If you want to determine your true input tax credit please ensure given below points:
1. Make sure you have do all the entries properly in BUSY
2. Ensure that mapping of all the itc is correct in transactions as well as in itc tagging report
3. Make sure you have the latest version of BUSY
4. Ensure that you have did all the required adjustment for the itc

To check which GSP portal BUSY is trying to use for printing your invoices and bills, you need to follow the below steps:
Step 1: Go to Administration, then select Configuration, then select Features and Options.
Step 2: Then select the GST/VAT option, and you will find the option of GSP configuration. In that window, you can see the GSP portal user name as Webtel and Pinnacle.

If you want to check GST registers in BUSY, please follow these steps:
Step 1: Go to display menu
Step 2: Then click on gst reports 
Step 3: Then click on gst registers
Step 4: Afterwards click on supply outward or Supply Inward  register
Step 5: Then you can view the supply outward or inward  report to check the Taxable value with all bifurcation of all amounts.