Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I made a regular BB journal entry for GST but it is not showing in the GST summary. Where will it reflect?

If you entered B2B transaction and it is not showing in gst summary report , So there is some reasons for that :-
1: Select wrong GST Nature in journal voucher while entry , do select correct GST Nature.
2: Select correct Nature of transaction in registered expense window in voucher .

The call got disconnected can you help me to complete the GST sales register report I was running in BUSY ?

To Open the GST sales register report follow the steps 
1 Go to display menu and click on GST reports then click on gst register
2 Click on GST sale register and click on combined
3 Click on Bill wise and select both B2B and B2C
4 select date range and ok

I am unable to properly enter GST output on my income. Can you guide me on the right process to follow?

to properly enter GST output on income please follow these steps 
step 1: enter sales transactions for commission income then you can calculate GST.
step 2: go to the sales transaction and add new sales
step 3: select all relevant details in invoice
step 4: apply GST on invoice.

Some invoices are missing in the GSTR- draft being pulled from BUSY. How can I ensure all invoices are captured appropriately?

To verify the inclusion of all invoices in the GSTR-1, cross-check the sales data in the balance sheet with the GSTR data. If they align, it indicates that your data is accurate.
Further, if Gst data still not matched then check manually your data with the gstr data and correct it

I want to update the GST summary voucher correctly. Which option should I use for this in the software?

To update the GST summary of voucher correctly you need to follow these steps:
Step 1: Go to house-keeping menu
Step 2:Then click on update voucher gst summary tab then run this utility
Step 3: Ensure that you have the latest backup of your data before proceeding to run this option

What is the command to open the purchase register and view GST and TDS breakdowns for each purchase entry

There is no such commands or shortcut key available to open Tax bifurcation with purchase register. But we suggested you to navigate the "SearchOption to view the required report or you can follow the below steps:
1. Go to "Display"
2. GST Registers
3. Prurchase registers
4. Select Local,Central or combined view
5. Then view the report

I want to download previous year's GST A data but am unable to do so. What should I do?

To download previous year GSTR 2A data,you need to follow:
Step 1 : Login to GST portal
Step 2 : Go to services
Step 3 : Select return section
Step 4 :Choos financial year and return period
Step 5 : View GSTR 2A report
Step 6 : Generate and download the file

I made a payment but the account went from debit to credit balance. Why did this auto reversal happen?

This auto reversal happened because it was a regular tax adjustment under the reverse charge mechanism. The input tax available account that was debited earlier is now being credited, ultimately nullifying the effect of the account. The increase in the input tax available account will reflect in the payment under GST summary.

Why am I not able to see certain GST related options or features in BUSY after canceling GST registration?

GST Cancellation would not effect GST reporting in BUSY. Further, if want to remove GST number from your compant, then follow below mentioned steps:
Step 1: Go to Administration tab
Step 2: Go to feature & option and click on GST/VAT option.
Step 3: Remove GST number from the field and save.

Why am I unable to configure or apply any settings in the GSTR- report generated from the portal?

On the BUSY platform, you cannot directly configure or apply any settings a submitted GSTR-1. You will need to manually make the configure or apply any settings in the next GSTR-1 return. It is recommended to consult with your accountant or CA for assistance in processing the amendments on the government portal.
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