Frequently Asked Questions

The reports are defined in BUSY as per the government-required format, so there is no need to customise or change the orientation and layout of reports. If you need to customise or change the orientation and layout of reports, you need to do so with a solution partner or a channel partner.

if after changes Entry report remain the same See the folowing Step 
 Step 1: Take a Backup your Data 
 Step 2: Go to House Keeping Menu Run Update Voucher Gst Summary 
 Step 3: Select the option Complete 
 Step 4: Click on OK for Run Updating GST in Voucher

BUSYoffers a variety of reports related to accounting, inventory, GST, and more. You can access these reports from the Display menu and choose the one that meets your needs. You can also apply filters, sorting, and grouping options. You can also export the reports to different formats, such as Excel, PDF, etc.

The difference between the total turnover amount and taxable turnover amount in GST returns can occur due to various factors such as incorrect data entry, inclusion of exempt supplies, or errors in calculating taxable amounts. It is important to review and reconcile the invoices and transactions to identify and resolve any discrepancies.

To see B2B and B2C sales under GST Reports in BUSY, you can follow these steps:
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Click on GST Registers then Sales Register.
 Step 3: Here, you can filter the report by B2B, B2C or Both and can view data.

Here are some common reasons for software validation failures and potential solutions:
 Step 1: Ensure your software license susbscription is up to date and correctly activated.
 Step 2: Update your software to the latest version to ensure it includes bug fixes and improvements.
 Step 3: Check your internet connection and network settings.

To update the GST number in the software if an incorrect one was entered earlier follow this steps:
Step 1: Go to administration menu
Step 2: Then click on configuration option
Step 3: Then click on features and option button
Step 4: Then click on GST/VAT tab then enter the correct gst number in GSTIN field

The GST input and output values may not be getting updated correctly in the system due to 
 Step 1 : Incorrect tagging of bills or entries, mismatched adjustments, or discrepancies in the input and output values.
 Step 2 : It is recommended to review and reconcile the entries, ensure proper tagging.

If you are getting a difference in GST data when comparing month to month, then you need to check below reasons: 
 1. While checking GST data first you need to updare GST summary from Houseking option 
 2. While checking GST data you need to update BUSY release in latest version.

To add GST details in BUSY follow details:
 Step 1: Go to administration menu
 Step 2: Then click on configuration option
 Step 3: Then click on features and option button
 Step 4: Then click on GST/VAT tab
 Step 5: Then you can specify your GSTIN number and GST portal username in BUSY