Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am booking an expense paid by cash locally but the GST is getting calculated as CGST and SGST instead of IGST. How can I book this expense under IGST?

booking an expense paid by cash locally but the GST is getting calculated as CGST and SGST instead of IGST beacuse in any type of local transaction if you calculate GST then as per GST rules its showing under CGST and SGST if your transaction is belongs to central then IGST calculated.

I want to apply local GST in my voucher. However, the software is applying CGST and SGST wrongly as "Output" and "Input". What should I do to fix this?

want to apply local GST in voucher. However, the software is applying CGST and SGST wrongly as Output and Input because of while you entered local transaction then as per GST rule tax showing under CGST and SGST as output tax showing for sales and input tax showing for purchase transactions .

The GST reports I download do not reflect recent changes/updates. The reports remain the same. What should I do to get the reports updated with latest data?

if after changes Entry report remain the same See the folowing Step 
Step 1: Take a Backup your Data
Step 2: Go to House Keeping Menu Run Update Voucher Gst Summary
Step 3: Select the option Complete
Step 4: Click on OK for Run Updating GST in Voucher

I have entered credit notes and amendments in the software. However, the ITC amount is not getting updated automatically. What should I do to update it correctly?

If ITC amounts are not showing correctly when credit notes and amendments are entered in BUSY, you can check, the ITC eligibility section is selected correctly or not in the credit note voucher and if you use the ITC tagging feature then check voucher is properly tagged in monthly ITC tagging report.

I want to understand where the amounts are being pulled from in my GST returns. How can I see the details of the calculations in the software?

To understand the source of data in GST reports, especially in GSTR-1, where amounts are pulled from sales and sales return transactions. you can check details generate GSTR 1 report you will get Section name example 4A - B2B Regular select and enter on this option you will get details of invoices.

Why is my input credit not showing up properly for input goods and services in BUSY? How do I get the input credit to show accurately?

If input credit is not showing properly, see the following steps:
Step 1: Modify the Purch Type, Tax Category Entry, and Check Gst Posting
Step 2: Take a backup.
Step 3: Go to the Housekeeping Menu Click on Update GST Summery.
Step 4: Select the Complate Tab
After the Compile process generates a report issue Will Solve

I want to check if my recent GST filing submissions reflect in the portal. What steps should I follow to view my latest GST filings?

Steps to view the filled return on gst portal.
Step 1: Open your browser and open www.gst.gov.in. The GST Home page is displayed.
Step 2: Login to the GST Portal with valid credentials.
Step 3: Click the Services option then click on Returns
Step 4: Under Returns select Filed Returns option.

I am trying to generate reports for the full financial year. However, the reports are not showing complete details. What should I do?

while trying to generate reports full finnacial years, reports not showing complete details for that you need to ensure while generating report after mentioned start and ending date you need to select other relevant details or you can add details that you want to see in report with help of custom column

I want to show the GST liability amounts for CGST and SGST separately in the balance sheet. What steps should I take?

To show GST liability amounts for CGST and SGST separately in the balance sheet, Here are the general steps you can take:
Step 1: Set up separate ledger accounts for CGST and SGST under the liability section.
Step 2 : tag same legders into the bill sundry of the CGST and SGST

Why are my business expenses being included along with purchases in the taxable amount calculation? I only want to see purchase GST.

To see the excluded Business expenses which being included on gst purchase in 
taxable amount calculation you can follow the steps
Step1 go to display menu and click on gst reports
step2 Click on GST register
Step3 click on purchase register and set the date range and ok
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