Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
I want to download previous year's GST A data but am unable to do so. What should I do?
To download previous year GSTR 2A data,you need to follow:
Step 1 : Login to GST portal
Step 2 : Go to services
Step 3 : Select return section
Step 4 :Choos financial year and return period
Step 5 : View GSTR 2A report
Step 6 : Generate and download the file
I made a payment but the account went from debit to credit balance. Why did this auto reversal happen?
This auto reversal happened because it was a regular tax adjustment under the reverse charge mechanism. The input tax available account that was debited earlier is now being credited, ultimately nullifying the effect of the account. The increase in the input tax available account will reflect in the payment under GST summary.
Why am I not able to see certain GST related options or features in BUSY after canceling GST registration?
GST Cancellation would not effect GST reporting in BUSY. Further, if want to remove GST number from your compant, then follow below mentioned steps:
Step 1: Go to Administration tab
Step 2: Go to feature & option and click on GST/VAT option.
Step 3: Remove GST number from the field and save.
Why am I unable to configure or apply any settings in the GSTR- report generated from the portal?
On the BUSY platform, you cannot directly configure or apply any settings a submitted GSTR-1. You will need to manually make the configure or apply any settings in the next GSTR-1 return. It is recommended to consult with your accountant or CA for assistance in processing the amendments on the government portal.
What options do I have to customize or change the orientation and layout of reports like GST reports?
The reports are defined in BUSY as per the government-required format, so there is no need to customise or change the orientation and layout of reports. If you need to customise or change the orientation and layout of reports, you need to do so with a solution partner or a channel partner.
I am getting an error saying "Invalid data found" when trying to generate an invoice in BUSY. What could be causing this?
The cause of the error Invalid data found when generating an invoice in BUSY could be due to incorrect or missing information in the invoice, such as
Step 1 : An invalid HSN code or location.
It is recommended to check the details and validate them before generating the invoice.
The eligible ITC amount shown in my reports is different from what I had entered earlier. Why is this difference occurring?
If the total amount of eligible ITC the GST report of BUSY does not match with the earlier data, it is possible that some changes were made after certain period. It is recommended to manually cross verify both the eligible ITC of current period and earlier data to identify any discrepancies.
I need to submit an amendment to a previously filed GST return. How can I do that in the software?
Step 1: Login to the GST portal using your registered credentials.
Step 2: Navigate to the 'Services' tab and click on the 'Returns' option. Then, click on the 'Returns Dashboard' option.
Step 3: Select the financial year and the tax period for which you want to make the amendment.
I want to partially update my GST data in BUSY for a specific date range. How can I do this?
If you want to update GST summary then please follow the given steps
Step 1: Go to Housekeeping menu
Step 2: Then update Gst summary option.
Step 3: Cick on partial if want to update with some date range.
Step 4: Then enter start date and end date then ok.
Why am I unable to generate tax audit reports with accurate interest expenses when they are marked as non-GST?
The issue of interest expenses not showing up correctly in the tax audit reports when marked as non-GST in BUSY could be due to the general entry not being locked. To resolve this, the customer should exclude the general entry in the tax audit report and only use the payment entries.