Frequently Asked
Questions

Q: My system doesn't show the updated GST rates after I've made changes. How can I refresh it to reflect the latest rates?

you need to refresh it to reflect the latest rates, you can follow these steps to regenerate the master help files in the BUSY software: Step 1: Look for the Housekeeping menu Step 2: Select Regenerate Master Help Files. Step 3: : Once the regeneration is complete please check .

Q: I am unable to find the GSTR-B report option in the software. Which section should I check to generate the GSTR-B report?

The GSTR-3B report option in the software, please follow steps Step 2: Within the Display menu, look for the section that includes GST reports step 3: Click on the option for GSTR-3B Step 4: Choose the relevant reporting period a specific month and generate the GSTR-3B report. +

Q: I am a composite dealer but GST is not getting calculated automatically in the software. What settings do I need to change?

for calculating GST automatically under composite dealer, for that follow these steps step 1: go to the configurations under administration menu step 2: open features and options , click on GST/VAT tab step 3: select dealer type as compositon then mentioned relevant tax rate for auto calculate GST.

Q: I need to shorten the date range for checking vouchers. How can I filter and view entries for a particular timeframe?

you can follow these steps: Step 1: Open the GST report and GST Returns that you want to export. Step 2: Look for the date option, which is usually located in the toolbar or menu. Step 3: Select the desired date. Step 4: View the report . .

Q: The GSTIN field is not visible in my BUSY software even after enabling GST. What should I do to input GSTIN?

You may need to check a few things and take the following steps to input the GSTIN: Step 1: Ensure that you are using the latest version of BUSY software. Step 2: Enable GST in Configuration Step 3: Verify Your Company's GSTIN Step 4: Log in with Super user

Q: I have excess ITC as per GSTR-A but my books show less credit. How to report correct ITC in GSTR-B?

To report correct ITC in GSTR-3B you can follow the steps. you have to pass an journal entry to reclaim itc. In journal voucher you have to choose gst nature as gst tax adjustments. Then pass entry to recliam itc. It will reflect in gst reports.

Q: I am getting an error that my GSTR- file is not signed by the government. How can I resolve this?

If you receive an error message indicating that your GSTR-1 file is not signed by the government, this typically means that the filing process for your Goods and Services Tax Return-1 (GSTR-1) has not been completed successfully, and the return has not been verified or authenticated by the tax authorities.

Q: My BUSY is suddenly behaving strangely after GST implementation. What could be wrong?

Here are some common reasons and steps to address them: Step 1: Software Update or Configuration Change Step 2: Incorrect data entry, such as incorrect tax rates, GSTIN numbers, or other details Step 3: Ensure that your software is up to date with the latest GST rules and tax rates.

Q: What troubleshoot steps do you have for checking common errors in gst return?

To check common errors in gst returns in BUSY: Step 1: Go to display menu Step 2: Then click on gst reports option Step 3: Then click on Gst Audit reports option Step 4: Then click on common mistakes option Step 5: Here you can check common errors in gst return

Q: Why is my credit balance not getting carried forward to the next month?

The credit balance is not getting carried forward to the next month because according to the government rules, credit balances cannot be carried forward. They need to be consumed or cross-adjusted with the debit balance of GST and if credit balance remains then have to pay tax to the government.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

My system doesn't show the updated GST rates after I've made changes. How can I refresh it to reflect the latest rates?

you need to refresh it to reflect the latest rates, you can follow these steps to regenerate the master help files in the BUSY software:
 Step 1: Look for the Housekeeping menu
 Step 2: Select Regenerate Master Help Files.
 Step 3: : Once the regeneration is complete please check .

I am unable to find the GSTR-B report option in the software. Which section should I check to generate the GSTR-B report?

The GSTR-3B report option in the software, please follow steps 
 Step 2: Within the Display menu, look for the section that includes GST reports 
 step 3: Click on the option for GSTR-3B
 Step 4: Choose the relevant reporting period a specific month and generate the GSTR-3B report. +

I am a composite dealer but GST is not getting calculated automatically in the software. What settings do I need to change?

for calculating GST automatically under composite dealer, for that follow these steps 
 step 1: go to the configurations under administration menu
 step 2: open features and options , click on GST/VAT tab 
 step 3: select dealer type as compositon then mentioned relevant tax rate for auto calculate GST.

I need to shorten the date range for checking vouchers. How can I filter and view entries for a particular timeframe?

you can follow these steps:
 Step 1: Open the GST report and GST Returns that you want to export.
 Step 2: Look for the date option, which is usually located in the toolbar or menu.
 Step 3: Select the desired date. 
 Step 4: View the report . 
 .

The GSTIN field is not visible in my BUSY software even after enabling GST. What should I do to input GSTIN?

You may need to check a few things and take the following steps to input the GSTIN:
 Step 1: Ensure that you are using the latest version of BUSY software. 
 Step 2: Enable GST in Configuration
 Step 3: Verify Your Company's GSTIN
 Step 4: Log in with Super user

I have excess ITC as per GSTR-A but my books show less credit. How to report correct ITC in GSTR-B?

To report correct ITC in GSTR-3B you can follow the steps. 
 you have to pass an journal entry to reclaim itc. 
 In journal voucher you have to choose gst nature as gst tax adjustments. 
 Then pass entry to recliam itc. 
 It will reflect in gst reports.

I am getting an error that my GSTR- file is not signed by the government. How can I resolve this?

If you receive an error message indicating that your GSTR-1 file is not signed by the government, this typically means that the filing process for your Goods and Services Tax Return-1 (GSTR-1) has not been completed successfully, and the return has not been verified or authenticated by the tax authorities.

My BUSY is suddenly behaving strangely after GST implementation. What could be wrong?

Here are some common reasons and steps to address them:
 Step 1: Software Update or Configuration Change
 Step 2: Incorrect data entry, such as incorrect tax rates, GSTIN numbers, or other details
 Step 3: Ensure that your software is up to date with the latest GST rules and tax rates.

What troubleshoot steps do you have for checking common errors in gst return?

To check common errors in gst returns in BUSY:
Step 1: Go to display menu 
Step 2: Then click on gst reports option 
Step 3: Then click on Gst Audit reports option 
Step 4: Then click on common mistakes option 
Step 5: Here you can check common errors in gst return

Why is my credit balance not getting carried forward to the next month?

The credit balance is not getting carried forward to the next month because according to the government rules, credit balances cannot be carried forward. They need to be consumed or cross-adjusted with the debit balance of GST and if credit balance remains then have to pay tax to the government.

Frequently AskedQuestions