Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can I generate quarterly GSTR-A reports in BUSY?

To generate quarterly GSTR-2A reports in BUSY, you can go:
Step 1: CLick on display
Step 2 : GST reports
Step 3 : GST register.
Step 4 :Then choose the quarterly period for which you want to generate the report. The software will generate the GSTR-2A report for the selected quarter.

How to switch between VAT and GST in BUSY.

To switch between VAT and GST you need to follow below given steps:
Step 1: Go to administration menu and select configuration option.
Step 2: From configuration select feature and option and then click on GST/VAT tab.
Step 3: Then use F12 shortcut key for switching between GST and VAT.

What are the different GST return forms available?

There are multiple GST report available on GST portal but In BUSY,You can check the GST report related to GSTR 1, GSTR 2, GSTR 3B, GSTR 9, GSTR 4, GSTR 6, GSTR ITC 04 and refund statements.
You can reconcile the GST data of GSTR 1,GSTR 3B.GSTR 2A and GSTR 2B.

unable to validate GST no

If Gst not validate check these steps:
1. Check space in Gst
2. Check your internet connection and check antivirus setting
3. Check validate Gst id on Gst portal
4. May be issue arise due to our server so check after sometime
5. If your license has been expired you can't validate Gst

When creating a local transaction in BUSY, I am getting an error saying "You have entered local transaction for party belonging to other states." Why am I getting this error for a local transaction?

while creating a local transaction in BUSY, getting an error saying You have entered local transaction for party belonging to other states the reason is that your party which is selected in invoice is belongs to another state and you select sales type as local so that's why error showing.

The tax rate report format I'm seeing is different than what I'm used to. Why am I seeing a different format and how can I get the previous version with the correct columns?

A tax rate report and you want to revert to the previous version with the correct columns, here are some steps you can consider:
Step 1: Ensure that you are using the most up-to-date version of the software
Step 2: Review the software's documentation, user manuals, or help resources.

There seems to be an issue with voucher entries made in a particular month. How can I debug and check entries for a specific date range?

you can follow these steps:
Step 1: Open the GST report and GST Returns that you want to export.
Step 2: Look for the date option, which is usually located in the toolbar or menu.
Step 3: Select the desired date.
Step 4: View the report .
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I am unable to find the option to select GST Nature (registered/unregistered) while entering bills in BUSY. How can I record GST details?

If you cannot find GST Nature in your accounting voucher while recording any voucher you need to check GST features.Is that are you enable the GST option or not , you can enable the GST Option from Administration - config - features - Gst features and enable the gst option.

The ITC amount is not getting picked up automatically in the vouchers. What can I do to ensure the ITC amount reflects correctly?

If the itc is not getting picked up automatically in the vouchers then there could be several reasons of it:
1. Make sure you have select itc eligibility properly in voucher
2. Ensure that you raise a GST invoice
3. May be you are using itc tagging in your data

My system doesn't show the updated GST rates after I've made changes. How can I refresh it to reflect the latest rates?

you need to refresh it to reflect the latest rates, you can follow these steps to regenerate the master help files in the BUSY software:
Step 1: Look for the Housekeeping menu
Step 2: Select Regenerate Master Help Files.
Step 3: : Once the regeneration is complete please check .
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