Frequently Asked Questions

If Data is not showing in GST Report even entered correctly in voucher you need to check Following things:-
 1:You should not enable skip in GST Reports option in sale or purchase type or item Master.
 2:Check Tax category master in item and then save voucher.

To check whether bills have been recorded properly under the correct IGST (Integrated Goods and Services Tax) or not you can refer to our Supply Outward/Inward Register / GST Audit Report of GST reports through which you can find the entry which contains your invalid data.

If you are facing any difficulty accessing the GST report, it is possible that you are logged in with sub-user login credentials for the company. However, ensure that you have the necessary permissions to view GST reports. Once confirmed, you can access the report in BUSY.

Yes, there are many reports available in BUSY that can help you to check your expense balances & other details e.g. ledger, balance sheet, trial balance, account summaryl etc.and we have GST expenses audit report also in BUSY so, you can check the Expense Audit Report.

For GST Reports you can generate many reports please follow below mention steps for report generation:-
 Step 1:- Display Tab
 Step 2:- GST Reports
 Step 3:- GST Summaries, GST Returns, GST Registers, GST other Reports, GST Audit Report.
 You can generate report as per your requirement

There is no provision to pay the gst through BUSY
 If you want You can do the transaction for this in BUSY
 Follow this steps:
 Step 1: Go to transaction 
 Step 2: Go to journal and you can do the entry for the gst payment

Errors in GST reports refer to discrepancies or mistakes in the information provided in the reports. These errors can occur due to incorrect data entry, mismatched values, or invalid entries. It is important to identify and rectify these errors to ensure accurate and compliant GST reporting.

update contact information in BUSY, Please follow below steps : 
 Step 1: Go to Company menu 
 Step 2: Select Edit company 
 Step 3 : look for otion phone no and email id 
 Step 4 : update contact details and save the configuration

Here's how you can enable and use expense tagging in BUSY:
 Step 1: Access the Expense journal / Purchase Voucher
 Step 2: tag expense account in purchase voucher Step 3 : in bill sundry or Item master of purchase invoice tag expence voucher.
 Step 4 :

in GSTR 1 report the address details show of the buyer parties not our company address details.
 1. open relevant entry which is shipping address showing wrong. 
 2. mentioned correct shipping address in billing shipping window who appeared after selecting party then save it.